Customer-oriented Store Manager offering over 10 years of experience in retail operations, sales and service, team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
- Store operations oversight
- Employee supervision and motivation
- Process improvement
- Staff training and development
- Operational budgeting
- Customer service
- Sales professional
- Team-oriented
- Project management
- Outstanding communication skills
- Inventory management
- MS Office proficient
New York, NY, 11/2016 - 07/2020
- Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Hired, trained, evaluated performance and enforced disciplinary actions for 12-18 associates.
- Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
- Worked closely with District Manager to formulate and build store brand and strategy.
Bellevue, WA, 11/2013 - 10/2016
- Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
- Minimized financial discrepancies by accurately controlling monthly operations budget.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Hired, trained, evaluated performance and enforced disciplinary actions for 18-25 associates.
- Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
- Interviewed, hired, supervised and trained 20+ employees and instituted mentoring program to develop skills, leadership and employee excellence.
Bronx, NY, 11/2008 - 10/2013
- Collaborated with visual merchandising team to develop strategies to drive profitability.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Translated marketing information into strategic plans for establishment.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
- Worked closely with Store Manager to formulate and build store brand and strategy.
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume scorecould be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Clear Contact Info
- Completeness
- Formatting
- Length
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice
Resume Overview
School Attended
- Farmville Central High School
- University of North Carolina At Chapel Hill
Job Titles Held:
- Store Manager
- Store Manager
- Associate Sales Manager
Degrees
- High School Diploma
- Some College (No Degree)
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy