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Store Manager Resume Example

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STORE MANAGER
Summary

Customer-oriented Store Manager offering over 10 years of experience in retail operations, sales and service, team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Skills
  • Store operations oversight
  • Employee supervision and motivation
  • Process improvement
  • Staff training and development
  • Operational budgeting
  • Customer service
  • Sales professional
  • Team-oriented
  • Project management
  • Outstanding communication skills
  • Inventory management
  • MS Office proficient
Experience
Store Manager / Hanna Andersson - Houston, TX11/2016 - 07/2020
  • Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Hired, trained, evaluated performance and enforced disciplinary actions for 12-18 associates.
  • Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Worked closely with District Manager to formulate and build store brand and strategy.
Store Manager / New York & Company Inc. - The Woodlands, TX11/2013 - 10/2016
  • Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Hired, trained, evaluated performance and enforced disciplinary actions for 18-25 associates.
  • Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
  • Interviewed, hired, supervised and trained 20+ employees and instituted mentoring program to develop skills, leadership and employee excellence.
Associate Sales Manager / Build-A-Bear Workshop - The Woodlands, TX11/2008 - 10/2013
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Translated marketing information into strategic plans for establishment.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Worked closely with Store Manager to formulate and build store brand and strategy.
Education and Training
Farmville Central High School - Farmville, NCHigh School Diploma
University of North Carolina At Chapel Hill - Chapel Hill, NCSome College (No Degree)
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Resume Overview

Companies Worked For:

  • Hanna Andersson
  • New York & Company Inc.
  • Build-A-Bear Workshop

School Attended

  • Farmville Central High School
  • University of North Carolina At Chapel Hill

Job Titles Held:

  • Store Manager
  • Associate Sales Manager

Degrees

  • Farmville Central High School - Farmville, NC High School Diploma
    University of North Carolina At Chapel Hill - Chapel Hill, NC Some College (No Degree)

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