Montgomery Street, San Francisco, CA9XXX5(555) 432-1000, resumesample@example.com
Professional Summary
Store Manager focused on maximizing productivity, reducing cost and increasing customer base. Believes exceptional customer service is essential to retail success.
Skills
Fast learner
Strong initiative
Customer relationship building
Good multitasking
Inventory control practices
Working night shift
Supervisory experience
Strong team player
Work History
01/2017 to CurrentAssistant Store ManagerEdible Arrangements | Sterling Heights, MI,
Interview job candidates and made staffing decisions
Count cash drawers and safe.
Determine strategy to maximize store execution of staffing and scheduling for regular associates, to achieve sales, service and profitability goals.
Assign employees to specific duties to best meet the needs of the store.
Hire, train and evaluate personnel in sales and customer service.
Examine merchandise to verify that it was correctly priced and displayed.
Plan budgets and authorize payments and merchandise returns.
Increase profits through effective sales training and troubleshooting profit loss areas.
Report to the General Manager regarding all store and staff issues.
Generated repeat business through exceptional customer service.
Conduct store inventories once per year.
04/2015 to 10/2016Store ManagerAnheuser-Busch Inbev | Jacksonville, ,
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Managed staff of 4 sales associates and 2assistant managers.
Determine strategy to maximize store execution of staffing and scheduling for regular associates, to achieve sales, service and profitability goals.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Hired, trained and evaluated personnel in sales and customer service.
Examined merchandise to verify that it was correctly priced and displayed.
Planned budgets and authorized payments and merchandise returns.
Increased profits through effective sales training and troubleshooting profit loss areas.
Reported to the district manager regarding all store and staff issues.
Generated repeat business through exceptional customer service.
Conducted store inventories once per quarter.
09/2010 to 04/2015KeyholderPetco | Tampa, FL,
Completed store opening and closing procedures
Greeted customers promptly.
Processed cash, credit, debit and check payments.
Accepted and processed customer returns.
Trained and mentored new employees.
Trained Improved customer service by projecting friendly and knowledgeable attitude.
Monitored security areas during busy periods.
Rotated stock according to dates and protocols.
Opened inventory boxes and restocked shelves.
Broke down boxes and disposed of trash.
Education
Expected in 2007High School Diploma | Wicomico High School, 201 Long Ave Salisbury, Md 21804GPA:
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