Store Manager Resume Example
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STORE MANAGER
Summary
Dependable professional offering experience in managing inventory, teams and projects. Prepared to leverage 10+ years of food/retail experience to take on challenging new position. Natural people person successful at building connections with staff, customers and fellow managers to enable remarkable gains across board.
Skills
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Experience
Store Manager|Batteries Plus, Llc - Shrewsbury , PA|10/2016 - Current
- Secured store perimeter and enforced procedures to minimize losses and protect store assets.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Processed shipments and maintained stock shelf organization.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Updated store pricing, signage and merchandising based on current promotions.
- Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
- Oversaw inventory management with cycle counts, audits and shrinkage control.
- Assessed, optimized and elevated operations to target current and expected demands.
- Hired, trained and managed team of 6+ associates, including evaluating performance and enforcing disciplinary actions.
- Counted cash drawers and made bank deposits.
- Provided direction and instruction to associates on variety of tasks, including schematic set and proper door to shelf procedure.
- Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
- Reduced process lags while managing 10+ employees to ensure optimal productivity.
- Assumed position of assistant manager before promotion to store manager.
- Kept accounts current and funds deposited to keep on-site cash low.
- Shared product knowledge with customers and made personal recommendations, which boosted up selling and cross-selling.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Coached and empowered employees by creating and sharing motivational vision plans.
- Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
- Worked closely with District Manager and Regional Manager to formulate and build store brand and strategy.
- Greeted and assisted all customers daily in high-traffic retailer.
- Corrected operational discrepancies for 5+ stores by developing and executing process improvements.
- Completed series of training sessions to advance from Assistant Manager to Store Manager.
- Enforced adherence to policies, standards and security protocols.
- Created attractive store displays to generate customer interest and boost sales.
- Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
- Trained all new assistant managers and cashiers on store security, monetary procedures and customer service expectations.
Warehouse Worker|Metals Usa - Torrington , CT|04/2015 - 10/2016
- Methodically picked, packed and labeled merchandise to prepare for shipment.
- Sustained standing posture for extended periods of time over 12-hour shift.
- Manually lifted materials weighing up to 40 pounds on regular basis.
- Effectively communicated with all levels of staff and management.
- Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
Warehouse Worker|Metals Usa - Westwego , LA|07/2013 - 03/2014
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Methodically picked, packed and labeled merchandise to prepare for shipment.
- Staged products between receiving, storage and shipping areas to accurately transfer items.
- Tolerated heights up to 10 feet and accessed elevated products from inside of safety cage.
- Ensured damaged products were identified and removed when received.
- Affixed accurate labels to customer packages to prevent unnecessary delays.
- Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
- Effectively communicated with all levels of staff and management.
- Manually lifted materials weighing up to 40 pounds on regular basis.
Hostess/Cook/Server|Bob Evans - City , STATE|01/2008 - 02/2013
- Answered telephone to provide establishment information and take party reservations.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Recognized VIP customers immediately and provided special treatment, including preferred tables.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Education and Training
Fannett-Metal Senior High School||City, State|06/2009High School Diploma
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Fannett-Metal Senior High School
Job Titles Held:
- Store Manager
- Warehouse Worker
- Hostess/Cook/Server
Degrees
- High School Diploma
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