LiveCareer-Resume

store manager resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Personable and dedicated Customer Service Representative with extensive experience in Retail industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Successfully managed stores with sales over $35k everyday. Managed Inventory with consistent ordering

Successfully cleared 3 audits at all different levels of stores. Managed different kinds of stores.

Customer-oriented Store Manager offering over 3 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Skills
  • Setting goals
  • Leadership
  • Startegic thinking
  • Organization
  • Retail sales customer service
  • Stockroom procedures
  • Problem-solving abilities
  • Motivation
  • Flexibility
  • Active Listening
  • Microsoft Office expertise
  • Salesmanship
  • Promotional support
  • Store maintenance
  • High-energy attitude
  • Project management abilities
  • Product organization
  • Adaptive team player
  • Customer relations
  • POS systems and Cash handling
  • Employee supervision and motivation
  • Staff training and development
  • Risk management
  • Accurate cash handling
  • Sales professional
  • Reliable
  • Retail inventory management
  • Employee training
  • Outstanding communication skills
  • Supervision and training
  • Performance improvements
  • Financial administration
  • Profit and loss accountability
  • Employee development
  • Recruiting and hiring
  • Store opening and closing procedures
  • Purchasing and planning
  • Cost analysis and savings
Education and Training
Sikkim Manipal University Sikkim, India, Expected in BBA : Business Administration And Management - GPA :
Experience
Children's Place - Store Manager
Simpsonville, SC, 03/2021 - Current
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Coordinated inventory, stocking, and ordering.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Updated and maintained store signage and displays.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Dxp Enterprises - Customer Service Representative
Richmond, VA, 12/2020 - 03/2021
  • Assessed customer needs and upsold products and services to maximize sales.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained organized, presentable merchandise to drive continuous sales
  • Organized racks and shelves to maintain store visual appeal, engage customers and promoted merchandise.
Evereve - Sales Associate
Lansing, MI, 10/2020 - 03/2021
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Supported all sales team members to drive growth and development.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

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Resume Overview

School Attended

  • Sikkim Manipal University

Job Titles Held:

  • Store Manager
  • Customer Service Representative
  • Sales Associate

Degrees

  • BBA

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