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Store Manager Resume Example

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STORE MANAGER
Summary

Customer-oriented Store Manager with over 5 years in sales and progressive leadership roles. Successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Sales expert with unparalleled communication and relationship-building talents.

Skills
  • Store operations oversight
  • Team-oriented
  • Staff training and development
  • Customer retention
Experience
Company Name | City, StateStore Manager06/2015 - Current
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Implemented succession planning by training and developing associates into leadership positions.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw all store operations while generating $50,000 + weekly sales.
Company Name | City, StateSpecial Education Aide10/2010 - 08/2016
  • Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
  • Updated Individual Education Plans to align with student goals and challenges.
  • Supervised students awaiting after-school transportation and assisted students boarding and exiting school bus daily.
  • Aided disabled students in using restroom facilities.
  • Provided support to special needs department and students.
  • Provided special attention to individuals needing extra academic or behavioral guidance during classes.
  • Monitored students' use of personal medical equipment to encourage proper use and prevent injury.
  • Implemented methods to address behavior obstacles.
  • Participated in supervision of students during lunch, physical education and after-school extracurricular activities to maintain peaceful and productive environment.
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
  • Communicated with staff to report on academic and behavioral performance and deliver suggestions to implement at home to reinforce positive habits developed at school.
  • Supported students with assignments and lesson plan comprehension.
  • Tutored students in alignment with IEPs and drafted progress and status reports.
  • Worked with both groups and individuals to provide instruction in mathematics, reading, science and history.
  • Managed student activities and helped facilitate structured and organized classroom environment.
  • Assisted faculty with curriculum and lesson plan management.
  • Monitored classroom activity to proactively resolve behavioral issues.
  • Documented student challenges, achievements and adjustments to IEPs.
Company Name | City, StateRetail Sales Associate06/2012 - 09/2015
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Generated brand awareness and positive product impressions to increase sales on locally made items.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Helped customers by answering questions and locating merchandise. As well as, tell about local culture and history, advise on popular attractions to visit, and give directions on local maps.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education and Training
Lithia Springs Comprehensive High School | City, StateHigh School Diploma06/1994
Accomplishments
Suddeth
  • Promoted from Customer Service Representative to Store Manager, in less than 18-months
  • Awarded " JR Hyde", “President's Club", and "Store Manager of the Year” in 2019.
  • Led Team 6106 to achieve Regional Trophy, earning recognition from upper management and region.
Certifications
  • Parts Expert, Auto Zone - [2020]
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Resume Overview

School Attended

  • Lithia Springs Comprehensive High School

Job Titles Held:

  • Store Manager
  • Special Education Aide
  • Retail Sales Associate

Degrees

  • High School Diploma

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