store manager resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Management professional effective at building and maintaining motivated and cross-functional teams in a fast paced environment. I have done it all in business. I have owned my own business most of my life. My philosophy is that all business is the people business and customer service is king.
Skills
Supply Ordering
Administrative Management
Department Oversight
Focus and Follow-Through
Staff Supervision
Sales Tracking
Records Organization and Management
Employee Training
Cash Management
Management Training
Human Resources Oversight
Payroll Management
Customer Service
Business Leadership
Problem Anticipation and Resolution
Verbal and Written Communication
Shift Scheduling
Performance Monitoring and Evaluation
Policies and Procedures
Multitasking and Organization
Time Management
Recruiting and Hiring
Program Optimization
Policy Development and Enforcement
Inventory Management
Pricing Strategies
Originality and Creativity
Delegating Work
Employee Terminations
Location Marketing
Report Generation
Work Planning and Prioritization
Loss Prevention Procedures
Bank and Safe Deposits
Security System Monitoring
Complaint Resolution
Work History
10/2021 to 05/2022Store ManagerIndy Tire Center | Columbus, IN,
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Approved regular payroll submissions for employees.
Rotated merchandise and displays to feature new products and promotions.
Supervised guests at front counter, answering questions regarding products.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Protected store from loss or theft by setting and enforcing clear security policies.
Rotated stock to achieve optimum appeal and minimize shrinkage.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
01/2017 to 03/2020District ManagerMariner Finance | City, STATE,
Built positive and productive relationships with store and field leadership.
Supervised 3 locations to enforce high-quality standards of operation.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Modeled best practices for sales and customer service.
Led targeted training programs to educate staff on product benefits and service capabilities.
Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Attracted new clientele and developed customer relationships by hosting product-focused events.
Oversaw distribution of Laundry services, supervised 15 and managed distribution and performance metrics within Bucks territory.
Organized and distributed daily inserts and advertisements and generated contractor documentation.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
10/2008 to 10/2016EntrepreneurThe Hills Cleaners | City, State,
Determined business plan, mission statement and vision.
Devised processes to boost long-term business success and increase profit levels.
Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
Mapped income generating strategies to grow revenue.
Set company culture, facilitated communication and built cohesion between team members.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Set organizational mission, business vision and employee expectations
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Sourced top-quality candidates to fill key roles.
Managed purchasing, sales, marketing and customer account operations efficiently.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Trained new employees on proper protocols and customer service standards.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Studied latest trends to add new merchandise to product lineup, improving sales revenues
Education
Expected in 05/2001 to to Bachelor of Arts | HistoryTemple University, Philadelphia, PA, GPA:
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