Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Skills
Cash Management
Management Team-Building
Shift Scheduling
Facebook
YouTube
Customer Service
Sales Strategies
Supply Ordering
Work History
04/2019 to 06/2022
Store ManagerNorthern Tool + Equipment – White Settlement, TX,
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Evaluated suppliers to maintain cost controls and improve operations.
Coached sales associates on product knowledge by using wide variety of training tools.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Rotated merchandise and displays to feature new products and promotions.
Protected store from loss or theft by setting and enforcing clear security policies.
Supervised guests at front counter, answering questions regarding products.
Introduced new methods, practices and systems to reduce turnaround time.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Managed inventory control, cash control and store opening and closing procedures.
Completed point of sale opening and closing procedures.
Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Rotated stock to achieve optimum appeal and minimize shrinkage.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
08/2016 to 04/2019
General ManagerDrm Arbys – Ames, IA,
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Introduced new methods, practices and systems to reduce turnaround time.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Managed budget implementations, employee evaluations and contract details.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed effective business plans to align strategic decisions with long-term objectives.
06/2012 to 04/2016
Shift LeaderFirehouse Subs – Surprise, AZ,
Trained new employees and delegated daily tasks and responsibilities.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Enforced company policies and regulations with employees.
Identified team weak points and implemented corrective actions to resolve concerns.
Regulated pricing, inventory count and supply during shift hours.
Evaluated staff performance and provided coaching to address inefficiencies.
Educated staff on organizational mission and goals to help employees achieve success.
Education
Expected in 06/2007 to to
Diploma: Art Parkview Magnet High School - Little Rock, AR GPA:
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