store manager resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Determined and responsible Job Title with more than Number years of success boosting efficiency and streamlining procedures for Type groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.

Skillfully control shrinkage, oversee inventory and lead financial operations for Type companies. Skilled Job Title bringing creative approaches to meeting customer needs and business targets. Dedicated to keeping business operations sustainable and agile in dynamic markets.

Seasoned Job Title with Number years of extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward trends by overhauling systems, processes and training programs.

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

High-performing Job Title familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.

Dedicated Job Title with more than Number years of experience in Type operations and team leadership. Well-versed in Skill, Skill and Area of expertise to boost store profits.

Proficient Job Title dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Punctual Job Title with over Number years of experience in managing team of Number employees in Type industry. Resourceful leader remains calm under pressure and delegates day-to-day tasks. Outstanding time management and conflict resolution skills.

Experienced Type professional knowledgeable about Type operations, team leadership and training. Dependable and punctual supervisor with top-notch abilities in Area of expertise and Area of expertise. Offering Number years of experience and ready to take on dynamic, growth-oriented position in fast-paced environment at Company.

Seasoned Job Title specializing in management of Type locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Organize team workflows to maximize efficiency and foster collaboration with clear focus on meeting business revenue, performance and cost-control objectives. Well-versed in Type settings during Number-year Industry history. Service-focused and proactive manager.

Forward-thinking Job Title with extensive knowledge of Area of expertise. Known for success in Type industries and leading Type employees to complete Type tasks. Dedicated to efficient conflict resolution and excellent Type services.

Customer-oriented General Manager with Number years of experience focused on increasing Area of expertise and Area of expertise. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering Skill and Area of expertise.

Detail-oriented Job Title with Number years of Type experience. Expert in Type industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in Area of expertise and committed to punctuality.

Strategic Job Title with Number years of experience leading and overseeing Type and Type business activities. Strong history of devising precise and targeted business operations plans, managing Type areas, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and Type initiatives while leading quick and efficient attainment of objectives.

Ambitious and results-oriented General Manager with over Number years of experience, creating strategic alliances with organizational leaders to effectively align with and support Type initiatives. Progress-driven planner adept at building and retaining high-performing teams.

Enthusiastic Job Title with Number years of experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and Action. Focused on motivating staff and working with diverse personality types to drive improvements.

  • Team Leadership
  • Training and Development
  • Store Management
  • Product and Service Sales
  • Goals and Performance
  • Team leadership and coaching
  • Order management
  • Relationship building and management
  • Sales expertise
  • Opening and closing procedures
  • Store displays
  • Merchandising
  • Accurate money handling
  • Staff training and development
  • Strategic thinker
  • Staff Management
  • Bank deposit procedures
  • Training and mentoring
  • Vendor management
  • Customer-oriented
  • Excellent customer service skills
  • Customer Relations
Work History
11/2008 to 09/2010
Store Manager Goodwill Industries Of Southeast Wisconsin, Inc. Lemont, IL,
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Oversaw, trained and encouraged Number Job titles, promoting culture of efficiency and performance.
  • Created work schedules according to sales volume and number of employees.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with Software.
  • Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
  • Supervised guests at front counter, answering questions regarding products.
  • Boosted sales by Number% by effectively cultivating customer rapport and delivering superior customer service.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Kept inventories accurate with daily cycle counts and Timeframe audits to identify and resolve variances.
  • Protected store from loss or theft by setting and enforcing clear security policies.
07/2005 to 05/2007
Assistant Manager Cafe Rio Grand Junction, CO,
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Increased sales revenues by Number% over Timeframe by promoting complementary products and educating customers about store promotions.
  • Monitored employee performance and developed improvement plans.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Created and implemented incentive initiative for on-the-job safety and achieved Number years with no Workers' Compensation claims.
  • Communicated with managers of other departments to maintain transparency.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Supervised and evaluated staff of Number including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings by Number% in Number years.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Supervised team of Number employees and provided feedback on performance.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Met or exceeded monthly sales goals as team leader by up to Number%.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Managed Number Job Titles successfully in fast-paced environment through proactive communication and positive feedback.
11/2003 to 04/2005
Cashier/Stock Dollar Tree City, STATE,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Efficiently processed new orders, completing Number+ daily transactions with remarkable accuracy.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Served needs of more than Number customers in busy Type environment.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Completed manual and machine counts of funds for transactions valued at over $Amount.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Counted cash in register drawer at beginning and end of shift.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Expected in 08/2009 to to
Medical Assistant/Phlebotomist: Medical Assisting/Phlebotomy
All State Career School, Baltimore, MD 21220 - Dundalk, MD,
Expected in to to
Associate Degree in Nursing: Nursing
The Community College of Baltimore County - Catonsville, MD
Expected in 06/2007 to to
High School Diploma: General Studies
Penn Foster Career School - Scranton, PA

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Resume Overview

School Attended

  • All State Career School, Baltimore, MD 21220
  • The Community College of Baltimore County
  • Penn Foster Career School

Job Titles Held:

  • Store Manager
  • Assistant Manager
  • Cashier/Stock


  • Medical Assistant/Phlebotomist
  • Associate Degree in Nursing
  • High School Diploma

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