store manager resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

  • Goal Setting
  • Assignment Delegation
  • Sales Promotion
  • Team Leadership
  • Finance and Accounting Oversight
  • Department Oversight
  • Financial Statement Review
  • Cost Reduction
  • Verbal and Written Communication
  • Human Resources Oversight
  • Staff Scheduling
  • Business Leadership
  • Supplier Monitoring
  • Problem Anticipation and Resolution
  • Performance Assessment
  • Budget Control
  • Focus and Follow-Through
  • Records Organization and Management
  • Employee Motivation
  • Customer Service Management
  • Recruitment and Hiring
  • Administrative Management
  • Mathematical Calculation and Reasoning
  • Training Management
  • Decision Making
  • Sales Tracking
  • Waste Management and Reduction
  • Money Handling
  • POS Terminal Operations
  • Inventory Tracking and Management
  • Credit Terms Determination
  • Payroll Administration and Timekeeping
  • Multitasking and Prioritization
  • Desktops, Laptops and Mobile Devices
  • Deadline Management
Work History
Store Manager, 09/2017 to 05/2020
J&P CyclesOrmond Beach, FL,
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Trained employee's and helped with financing on power equipment.
General Foreman, 05/2003 to 05/2016
Cable Services Company, Inc.Wellsboro, PA,
  • Planned each job with appropriate safety measures, addressing weight limits and fall protection.
  • Checked safety credentials and licenses for all electrical crew members to comply with corporate rules.
  • Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
  • Completed final walkthroughs at job sites to close out projects.
  • Prepared daily time cards and assisted in preparation of estimates and scope of work statements.
  • Trimmed trees, removed tree's/brush
  • Operated heavy equipment, bucket trucks and chippers
Night Manager, 07/1999 to 05/2003
Extended Stay AmericaMarlborough, MA,
  • Prepared nightly deposits by accurately counting all cash, filling out deposit slips, and securing deposit in vault.
  • Created nightly shift task lists to assign duties to each employee.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Reviewed all audits and reconciled nightly sales transactions by balancing cash registers and reporting discrepancies.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Maintained store equipment, including computers, printers and fax machines.
No Degree: Business Management, Expected in to University of The Potomac - Washington, DC
High School Diploma: , Expected in 05/2002 to Arcadia Valley High School - Ironton, MO
Automotive Technology: Trade School, Expected in 05/2002 to Mineral Area College - Park Hills, MO

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Resume Overview

School Attended

  • University of The Potomac
  • Arcadia Valley High School
  • Mineral Area College

Job Titles Held:

  • Store Manager
  • General Foreman
  • Night Manager


  • No Degree
  • High School Diploma
  • Automotive Technology

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