Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
I left Westgate Resorts because they could not keep me for the morning shift. Therefore I had to resign due to care for my children. If it weren't for that I would still be with them.
Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.
09/2008 to 12/2016 Store Manager Marshall Retail Group – Newark, NJ,
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff of 15 sales associates, 3 team leaders and 1 assistant managers.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Planned budgets and authorized payments and merchandise returns.
- Examined merchandise to verify that it was correctly priced and displayed.
- Planned budgets and authorized payments and merchandise returns.
- Scheduled and led weekly store meetings for all employees.
- Reported to the district manager regarding all store and staff issues.
- Completed profit and loss performance reports.
- Increased sales volume by 5% in less than 1 year.
- Generated repeat business through exceptional customer service.
- Conducted store inventories once per quarter.
- Managed payroll and scheduling.
- Managed (KPI) reports.
- Managed daily sales reports.
- Weekly inventory management for accuracy 100%
- Planograms changed weekly to be updated with store walkthrough and store advertisement.
- Once a week managed truck shipment and put up in 24 hours.
- Managed commercial side of the business dealt with big businesses.
- Managed Commercial Program for 3 years as a Commercial Specialists.
2003 to 2008 Department Manager Prada S.P.A. – Cabazon, CA,
2002 to 02/2003 Customer Service Representative Select Medical Corporation – Sylvania, OH,
12/2016 to 09/2017 Customer Service Specialists Tetra Tech, Inc. – Denver, CO,
Work for Central Florida Expressway Authority.
- Excellent customer service skills
- Hourly shift management
- POS systems
- Personnel development
- Customer relations
- Merchandising
- Bank deposit procedures
- Goal-oriented
| - Detail-oriented
- Strategic thinker
- Mathematical aptitude
- Store displays
- Staff training and development
- Opening and closing procedures
- Customer-oriented
|
Expected in 1997 High School Diploma:
Waltham Hiigh School - XXX Lexington Street, Waltham, Ma 02452
GPA:
Expected in 1997 High School Diploma:
Massbay Community College - 19 flagg Drive, Framingham, MA 01702
GPA:
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