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Store Manager Resume Example

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STORE MANAGER
Additional Information
I left Westgate Resorts because they could not keep me for the morning shift. Therefore I had to resign due to care for my children. If it weren't for that I would still be with them.
Professional Summary
Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.
Work History
Store Manager, 09/2008 to 12/2016
Company Name – City, State

  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 15 sales associates, 3 team leaders and 1 assistant managers.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Planned budgets and authorized payments and merchandise returns.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Scheduled and led weekly store meetings for all employees.
  • Reported to the district manager regarding all store and staff issues.
  • Completed profit and loss performance reports.
  • Increased sales volume by 5% in less than 1 year.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
  • Managed payroll and scheduling.
  • Managed (KPI) reports.
  • Managed daily sales reports.
  • Weekly inventory management for accuracy 100%
  • Planograms changed weekly to be updated with store walkthrough and store advertisement.
  • Once a week managed truck shipment and put up in 24 hours.
  • Managed commercial side of the business dealt with big businesses.
  • Managed Commercial Program for 3 years as a Commercial Specialists.




Department Manager, 2003 to 2008
Company Name – City, State


Customer Service Representative, 01/2002 to 03/2003
Company Name – City, State


Customer Service Specialists, 12/2016 to 09/2017
Company Name – City, State

Work for Central Florida Expressway Authority.

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Skills
  • Excellent customer service skills
  • Hourly shift management
  • POS systems
  • Personnel development
  • Customer relations
  • Merchandising
  • Bank deposit procedures
  • Goal-oriented
  • Detail-oriented
  • Strategic thinker
  • Mathematical aptitude
  • Store displays
  • Staff training and development
  • Opening and closing procedures
  • Customer-oriented
Education
High School Diploma: 1997
Waltham Hiigh School - City, State
High School Diploma: 1997
Massbay Community College - City, State
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Resume Overview

School Attended

  • Waltham Hiigh School
  • Massbay Community College

Job Titles Held:

  • Store Manager
  • Department Manager
  • Customer Service Representative
  • Customer Service Specialists

Degrees

  • High School Diploma : 1997
    High School Diploma : 1997

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