Focused Store Manager versed in all aspects of running retail establishment including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Skills
Store operations oversight
Employee supervision and motivation
Store opening and closing procedures
Program implementation
Accurate cash handling
Employee training
Team-oriented
Reliable
Shift checklists
Experience
Store Manager, 03/2014 to 10/2020 Tire Kingdom – Middleburg, FL,
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Oversaw POS operations and cash management to reduce errors.
Strengthened work flow productivity by hiring, managing and developing top talent.
Managed inventory tracking and physical inventory counts to minimize loss.
Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Assisted with purchases, locating items and signing up for rewards programs.
Promoted specific item options to drive sales and achieve add-on purchases.
Dental Assistant, 02/2009 to 12/2013 Oneworld Community Health Centers – Omaha, NE,
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Laid out dental instruments and equipment before procedures.
Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and [Type] equipment.
Gathered medical information, dental health history and vitals from patients.
Maintained master calendar and scheduled new appointments based on provider availability.
Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients and [Action].
Instructed patients on postoperative care to protect dental work and promote healing.
Scheduled cleanings and dental appointments for patients using [Software].
Selected and prepared tools used for procedures by sanitizing and arranging.
Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Protected patients by sterilizing instruments and equipment between every consultation.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Created bitewing, panoramic and periapical X-ray images for dentist to review.
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Cashier, 03/2003 to 07/2008 Burger King Corporation – Spearfish, SD,
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Assisted with purchases, locating items and signing up for rewards programs.
Processed [Number] transactions per day with exceptional accuracy.
Processed all sales transactions promptly to prevent long customer wait times.
Promoted specific item options to drive sales and achieve add-on purchases.
Scanned customer purchases, supporting transactions to streamline sales process.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
Education and Training
Dental Assistant Certification : Dental Assistant , Expected in 05/2009 Hacienda La Puente Adult Education - La Puente, CA GPA:
High School Diploma: , Expected in 06/1996 Woodrow Wilson Senior High School - Los Angeles, CA GPA:
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