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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Skills
  • Store opening and closing procedures
  • Employee supervision and motivation
  • Store operations oversight
  • Staff training and development
  • Reliable
  • Sales professional
  • Team-oriented
  • Outstanding communication skills
  • Accurate cash handling
  • Retail inventory management
  • Schedule management
  • Cost analysis and savings
Experience
06/2021 to Current
Store Manager Tire Kingdom Greenville, SC,
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Staged merchandise and stocked sales floor to stimulate impulse sales.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Contributed to positive store appearance through regular folding and organizing of racks.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Assisted [Number] customers daily by selecting merchandise, answering questions and quickly resolving concerns.
  • Oversaw all store operations while generating $[Amount] in monthly sales.
  • Guided and supported [Number] staff members to consistently achieve team and personal goals.
  • Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales.
  • Led team of [Number] sales associates to drive sales and strengthen brand loyalty.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Minimized shrinkage through proactive inventory management and security-driven approaches.
  • Increased store sales [Number]% above target each quarter by analyzing daily sales and creating action plans.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
05/2018 to 03/2021
Assistant Manager Mitchells & Butlers Bartley, NE,
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Followed [Job Title] advice to improve leadership and supervisory skills.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Handled all responsibilities effectively upon [Job title]s absence.
  • Coached team of [Number] staff members in [Area of expertise] to boost department efficiency.
  • Coordinated work of team of [Number] employees to help each team member carry out accurate [Area of expertise] work.
04/2004 to 03/2021
Cashier Circle K Stores, Inc. Minneapolis, MN,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Backed up [Type] department by stocking shelves, retrieving products and helping customers.
  • Offered every customer immediate and targeted attention to meet needs and promote [Product or Service] offerings.
  • Received payments for products and issued receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Increased sales by suggesting specific complementary items to customers.
07/1996 to 12/2018
Cocktail Waitress/Bartender Goldstrike Casino City, STATE,
  • Stocked bar with beer, wine, liquor and related supplies.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Restocked beer and liquor regularly and after special events.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Received cash and card payments for balances owed.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Monitored patron alcohol consumption to encourage safety.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Prepared specialty drinks to support servers.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Used POS system to input orders, create checks and issue receipts.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
Education and Training
Expected in 05/1984
High School Diploma:
Kirby High School - Memphis, TN
GPA:

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Resume Overview

School Attended

  • Kirby High School

Job Titles Held:

  • Store Manager
  • Assistant Manager
  • Cashier
  • Cocktail Waitress/Bartender

Degrees

  • High School Diploma

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