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Store Manager Resume Example

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STORE MANAGER
Professional Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Determined and responsible Job Title with more than Number years of success boosting efficiency and streamlining procedures for Type groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.

Skillfully control shrinkage, oversee inventory and lead financial operations for Type companies. Skilled Job Title bringing creative approaches to meeting customer needs and business targets. Dedicated to keeping business operations sustainable and agile in dynamic markets.

Seasoned Job Title specializing in management of Type locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring Number years of experience to dynamic new position.

High-performing Job Title familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.

Experienced Type professional knowledgeable about Type operations, team leadership and training. Dependable and punctual supervisor with top-notch abilities in Area of expertise and Area of expertise. Offering Number years of experience and ready to take on dynamic, growth-oriented position in fast-paced environment at Company.

Dedicated Job Title with more than Number years of experience in Type operations and team leadership. Well-versed in Skill, Skill and Area of expertise to boost store profits.

Punctual Job Title with over Number years of experience in managing team of Number employees in Type industry. Resourceful leader remains calm under pressure and delegates day-to-day tasks. Outstanding time management and conflict resolution skills.

Proficient Job Title dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Talented professional with expert sales, Skill and Skill talents. Composed persona known for having excellent drive. Insightful Job Title with Number years of customer service experience.

Detail-oriented Job Title with Number years of Type experience. Expert in Type industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in Area of expertise and committed to punctuality.

Enthusiastic leader with Number years of experience planning, leading and improving Area of expertise functions. Strategic in developing policies, managing Type activities and Action. Focused on motivating staff and working with diverse personality types by Action and Action to drive improvements.

Customer-oriented General Manager with Number years of experience focused on increasing Area of expertise and Area of expertise. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering Skill and Area of expertise.

Ambitious and results-oriented General Manager with over Number years of experience, creating strategic alliances with organizational leaders to effectively align with and support Type initiatives. Progress-driven planner adept at building and retaining high-performing teams.

Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth.

Skills
  • Maximizing Profitability
  • Team Leadership
  • Training and Development
  • Store Management
  • Product and Service Sales
  • Goals and Performance
  • Team leadership and coaching
  • Order management
  • Relationship building and management
  • Staff Management
  • Training and mentoring
  • Hourly shift management
  • Type laws and regulatory compliance
  • Strategic thinker
  • POS systems
  • Operations
  • Customer Relations
  • Accurate money handling
  • Vendor management
  • Opening and closing procedures
  • Staff training and development
  • Bank deposit procedures
  • Merchandising expertise
  • Excellent customer service skills
  • Customer-oriented
  • Sales expertise
  • Store displays
  • Order processing
  • Personnel development
  • Merchandising
Work History
Store Manager, 12/2019 to 06/2020
Jack Henry & Associates Inc. – Sunbury, NC
  • Analyzed and interpreted store trends with Software to facilitate planning.
  • Created work schedules according to sales volume and number of employees.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels Number%.
  • Oversaw, trained and encouraged NumberJob titles, promoting culture of efficiency and performance.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Completed Timeframe profit and loss performance reports.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Rotated merchandise and displays to feature new products and promotions.
  • Trained and supervised all new associates in grocery, produce and administrative departments.
  • Maintained proper product levels and inventory controls for Type merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Developed new store location from ground up by hiring and training efficient team.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain $Amount quarterly budget.
  • Bolstered sales volume by Number% in less than Number years by implementing Type program and initiating Type employee training.
  • Completed Timeframe payroll for Number employees with Software and Software.
  • Coached Number sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings Number%.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with Software.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Increased profits through effective Type training and troubleshooting profit loss areas.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Established succession planning by training and mentoring Number associates into leadership positions.
  • Boosted sales by Number% by effectively cultivating customer rapport and delivering superior customer service.
  • Leveraged social media and brand marketing to achieve or surpass sales quota of $Amount each Timeframe.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Proactively identified performance gaps among Job titles and implemented process improvements to enhance Results.
  • Oversaw and improved Product or Service deliveries worth more than $Amount per year through efficient coordination of Action and Action.
  • Coached sales associates on product knowledge by using Type training tools.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Led Type quality-assurance projects and enhanced productivity, realizing Number% increase in profits.
Kitchen Manager, 02/2019 to 06/2020
Harry Winston – Gates, NC
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Oversaw food preparation and monitored safety protocols.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Coordinated and organized all restaurant inventory.
  • Maximized quality assurance by completing frequent checks of line.
  • Determined operational weak points and implemented corrective actions to resolve Type and Type concerns and facilitate Result.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Checked and tested foods to verify quality and temperature.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Rite-Aid Asst. Manager, 05/2015 to 02/2017
Rite Aid – Smithfield, VA
  • Increased customer satisfaction by resolving Product or Service issues.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored social media and online sources for industry trends.
  • Worked with Type customers to understand needs and provide Type service.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Education
GED: High School Diploma, 03/2013
The Prudence Center - Suffolk, VA
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Resume Overview

Companies Worked For:

  • Jack Henry & Associates Inc.
  • Harry Winston
  • Rite Aid

School Attended

  • The Prudence Center

Job Titles Held:

  • Store Manager
  • Kitchen Manager
  • Rite-Aid Asst. Manager

Degrees

  • GED : High School Diploma , 03/2013

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