Seeking a position where I can bring great customer service and satisfaction.
Supervise and direct the sale of liquor, wine, beer, mixes and related products to retail customers and assist in maintaining merchandise stocks and store appearance.
Supervise subordinate personnel including: hiring, determining workload and delegating assignments, training, monitoring, and evaluating performance, and initiating corrective or disciplinary actions.
Order, receive, inspect, and conduct regular and spot check inventories of merchandise, supplies, commodities, materials and store equipment.
Set up and close cash registers and prepare bank deposits.
Assist customers in finding products, making selections and purchasing items.
Check IDs, monitor store traffic to minimize losses and deals with problem customers as necessary.
Operate cash register and credit card machine.
Ring up sales; calculate deposits, and balance cash register tapes and receipts at the end of shift.
Make checks to suppliers for product.
Enter invoices in computer and make a price changes as needed.
Accountable for budgeting, cost control, pay-roll, full profit and loss, monthly reports, sales logs, managers reports and receiving of retail sale.
WB LiquorsFebruary 2010 to September 2011Assistant Manager
To assure that each customer receives prompt and courteous service and responsible for store appearance and store operation that reflect company standards and image.
Led and functionally supervised three staff; delegated work assignments, monitored and reviewed quality of work, Assisted the public in making product selections and deal appropriately with intoxicated individuals and those attempting to obtain liquor illegally.
Assisted in controlling proper inventory levels through ordering of stock, daily and spot inventory checks, assuring correct receiving and stocking of merchandise and placing correct codes on stock and register.
Performed cashier duties; and aided in preparing daily sales reports, deposit preparation, change orders, and register set up and close out.
Performed basic mathematical computations.
Ensured that shelves were restocked and coolers filled with new merchandise.
Organized and displayed new items from existing back stock.
Exceptional knowledge of product lines and merchandise pricing techniques.
Complete knowledge of applicable laws, rules, regulations or policies and procedures.
Maintained control to ensure proper use of all store keys, safe combinations and equipment password.
WB LiquorsAugust 2009 to February 2011Customer Service Representative
To provide customer service and perform cashier functions.
Provide friendly and positive customer service to patrons and visitors.
Maintained the premise both inside and out in a neat clean working environment.
Complied with all regulations regarding sales transactions and established procedures.
Closed out register(s) and balances cash drawer daily or during shift.
Performed required ID checks on customers.
Performed accurate and timely cashier functions, including scanning and entering sales transactions.
Restock store shelves and cooler; bring replacement stocks from storage and arrange shelves in an orderly and attractive manner.
Responsible for store key.
Elite Realty and AssociatesFebruary 2009 to February 2011Administrative Office Assistant
Extensive knowledge of Real Estate Management and Services Performed task of planning and organizing meeting, appointments and special events Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management and other applications.
Handled the task of maintain files, project list, and administrative calendars.
Prepare marketing literature and other advertising materials Prepares and maintain tenant files.
Performed task of mailing, typing general correspondent, lease documents, and properties forms Collect and disbursed funds from cash accounts, and keep records of collections and disbursements.
Greet visitors or callers and handle their inquiries.
Provide the office, the title company and the clients with all the necessary documents and data.
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Companies Worked For:
Elite Realty and Associates
Ysleta High School
Job Titles Held:
Customer Service Representative
Administrative Office Assistant
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