Store Manager resume example with 20 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Training Store Manager with 20 years of experience in developing diverse teams in retail environments. Focused on developing associates and managers to run a successful business through self motivating behaviors and education about the business.
  • Inspiring lecturer Excellent memory for faces and names
  • Effective use of multi-media teaching tools Innovative thinker
  • Exceptional written and verbal Natural leader
  • communicator
  • Committed to cultivating student
  • leadership
  • Training, operations, merchandising, administrative, coaching, content developer, customer
  • satisfaction, team motivation, financial analysis, forecasting, leadership, logistics, loss prevention,
  • Microsoft Office, payroll, performance management, progressive thinking , safety, Sales, Strategic
  • thinking, individual development.
  • Old Navy Leadership Academy content developer -Emotional Intelligence.
06/2013 to 08/2015 Store Manager Baby Bunting Group Limited | Midland, WA,
  • Train and develop assistant store managers.
  • Work closely with the District manager to ensure.
  • operational compliance across the district consisting of 14 stores.
  • Analyze business metrics to.
  • determine KPI to drive for increased profitability.
  • Monitor and control expenses.
  • Write and administer performance reviews.
  • Monitor processes to ensure compliance with company expectations.
  • Create an environment of openness and trust.
  • Recruit and train a talented staff.
  • Work with community partners to build awareness of the organization in the community.
  • Lead by example to demonstrate strategic agility and collaboration.
  • Develop best practices for company processes.
01/2011 to 11/2011 Retail Management Instructor Bevmo Holdings Llc | Riverside, CA,
  • Challenged and motivated students through in-depth lectures and discussions.
  • Lectured and communicated effectively with students from diverse backgrounds.
  • Inspired students to translate their academic interests into the real world by taking positive actions.
  • Initiated thought-provoking classroom discussions to help students develop their critical thinking abilities.
  • Kept abreast of developments in the field by reading current literature and attending professional conferences.
  • Maintained thorough records of student attendance and grades.
  • Maintained regularly-scheduled office hours to advise and assist students.
  • Developed and taught classroom courses in Management, Consumer behavior, Sales, and Merchandising.
  • Emphasized the importance of academic honesty with students and instructed them on proper citation of research sources.
01/2001 to 01/2007 Lead Petty Officer United States Navy Reserve Port Hueneme Naval | , STATE,
  • Worked closely with gaining command to develop work opportunities for reservist which included domestic and overseas annual training.
  • Trained sailors on the NROWS system, coordinated annual training by communicating directly with unit gaining command to ensure work assignments were filled.
  • As physical fitness coordinator scheduled PT activities to assist sailors in meeting assessment goals.
  • Administered and recorded physical fitness assessment results, and issues counseling documentation for those who failed to meet the standards of the physical fitness test.
  • Lead the supply team on pack out assignments to ensure proper supplies were shipped with units being deployed to Afghanistan and Iraq.
  • Worked with commanding officer to develop a highly successful pac out cadence that decreased pac out times and maintained a high level of efficiency.
08/1995 to 06/2013 Store Manager Old Navy Inland | City, STATE,
  • Responsible for customer satisfaction.
  • Create both long-term and short-term sales goals that.
  • reflect the company's strategic plan Monitor payroll.
  • Forecast Sales through use of trends and previous year performance.
  • Complete weekly schedules.
  • Oversee the use of company best practices.
  • Translate KPI to the leadership team and create challenging goals by areas of responsibility.
  • Collaborate with the Loss Prevention department to create a service culture that.
  • deters theft.
  • Address safety concerns Encourage and participate in community events.
  • Ensure.
  • merchandising of the store meets the demands of the customer.
  • Train and mentor peers.
  • Build and execute financial training classes.
  • Participate in district talent management.
Expected in 2010 Masters | Business Administration Business Administration University of Phoenix, , GPA:
Business Administration Business Administration
Expected in 2008 Bachelor of Science | Business Management Business Management University of Phoenix, , GPA:
Business Management Business Management
Additional Information
  • Top Employee Engagement Award (Old Navy, 2012) Exceed Award Winner (Old Navy, 2012) Situational Leadership Certificate (Old Navy) Inside Out Coaching Certificate (Old Navy) Department of Defense - Global War on Terrorism Service Medal, Meritorious Unit Commendation Award, Meritorious Service Award, National Defense Service Medal
academic, administrative, cadence, coaching, conferences, content developer, counseling, critical thinking, customer satisfaction, customer satisfaction, documentation, financial, financial analysis, forecasting, leadership, lecturer, logistics, Loss Prevention, memory, mentor, Merchandising, Microsoft Office, office, multi-media, Natural, communicator, payroll, performance reviews, performance management, processes, reading, research, safety, Sales, strategic, Strategic thinking, teaching, written

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix

Job Titles Held:

  • Store Manager
  • Retail Management Instructor
  • Lead Petty Officer
  • Store Manager


  • Masters
  • Bachelor of Science

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