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Store Manager Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Qualifications
  • Sales understanding
  • Multi-tasking ability
  • Organizational skills.
  • Computer proficiency
  • Ability to prioritize

Relationship selling

Cheerful and energetic

Team leadership

Resolution-oriented


Gemstone knowledge


Tracking Budget Expenses

PricingVendor Relationships

Market Knowledge

Staffing

Results Driven

Strategic Planning

Management Proficiency

Client Relationships

Verbal Communication.

Fluent in Spanish and English

Relevant Experience
Professional Profile

Store Manager with 10 years successful track record. Exceptional communication, organization and project management abilities along with meticulous eye for detail. Seeking Manager position with established company and room for advancement.

Strengths: Solid experience in customer service, diverse sales, and merchandising. Great product knowledge and excellent communication skills generating first-rate sales experience for the customer. Able to work independently or as a part of a team. Meet company sales objectives. Flexible, dependable, and able to close sales efficiently.

Received numerous positive customer feedback for exceptional designs.

Competitive E-commerce Executive with significant leadership experience in Jewelry industry. Exceptional history of breaking into new markets and driving market share growth. Motivating team manager with strengths in coaching and mentoring.

Experience
04/2020 to 07/2020 Pawn Broker Blain Supply, Inc. | Dodgeville, WI,
  • Appraised items, including jewelry, firearms and general merchandaise to determine product value and authenticity.
  • Researched electronics and other items online to identify market value.
  • Recommended store merchandise to fit customers' unique shopping needs and budgets.
  • Delivered immediate, friendly and knowledgeable service to customers seeking to bring in or purchase merchandise.
  • Valued items according to current market conditions and negotiated with customers regarding prices.
  • Created eye-catching window displays to draw customers into store.
  • Set terms for loans and collateral, including rate, fee and expiration date.
  • Evaluated customer merchandise to make purchasing decisions for store.
  • Checked identification for every individual bringing in merchandise and verified against police stolen item database.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
12/2016 to 04/2020 Store Manager Blain Supply, Inc. | Madison, WI,
  • Updated store pricing, signage and merchandising based on current promotions.
  • Hired, trained and managed team of 3 associates, including evaluating performance and enforcing disciplinary actions.
  • Trained 3 employees in inventory practices, POS systems and product knowledge, contributing to 100% increase in customer satisfaction ratings.3
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Created attractive store displays to generate customer interest and boost sales.
  • Maintained daily record of all transactions.
  • Oversaw company merger to drive seamless transition and integration of operations.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
02/2016 to 11/2019 Store Manager Advance Auto Parts | Longmont, CO,
  • Updated store pricing, signage and merchandising based on current promotions.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Hired, trained and managed team of 5 associates, including evaluating performance and enforcing disciplinary actions.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Kept accounts current and funds deposited to keep on-site cash low.
06/2009 to 03/2013 SALES PERSON Installed Building Products | Orlando, FL,

* Customer Focus


*Documented customer requests with care.


*Answered phones with professionalism.


* Met daily quotas for production of new pieces.


* Tracking Budget Expenses


* PricingVendor Relationships


* Market Knowledge


* Staffing


* Results Driven


* Strategic Planning


* Management Proficiency


* Client Relationships


* Verbal Communication.

02/2007 to 03/2008 SALES REPRESENTATIVE TEL ONLINE | City, STATE,

Supervised established client accounts – contacted clients regularly to Establish effective working relationships; maintained relationships with the company’s customers. Wrote concise and effective customer proposals – Prepared sales contracts, proposals and presentations.

Analyzed market potential – Researched prospective customers and potential profit.

Education
Expected in 2016 DIAMOND ESSENTIALS CERTIFICATE PROGRAM | DIAMONDS GIA , DISTANCE EDUCATION, GPA:

Solid foundation of diamond product knowledge to sell diamonds effectively.

Qualify for a variety of retail jewelry positions, including diamond sales associate and customer service representative.

Expected in 2009 Associate of Arts | Psychology and Pedagogy UNIVERISDAD PEDAGOGICA NACIONAL, Bogota, Cundinamarca GPA:
Expected in 02/2017 Associate of Arts | Jewelry Essentials Gemological Institute of America-New York, New York, NY GPA:
Affiliations

UNIVERSIDAD PEDAGOGICA NACIONAL

LICEO ANTONIO DE TOLEDO BOGOTA D.C

GIA

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • GIA
  • UNIVERISDAD PEDAGOGICA NACIONAL
  • Gemological Institute of America-New York
Job Titles Held:
  • Pawn Broker
  • Store Manager
  • Store Manager
  • SALES PERSON
  • SALES REPRESENTATIVE
Degrees
  • DIAMOND ESSENTIALS CERTIFICATE PROGRAM
  • Associate of Arts
  • Associate of Arts

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