several best shrink results, number one in customer service in the entire chain one year out of over 6000 stores, respected by region as a region leader always willing to help. promoting from within and sharing with other stores in need.My employee turnover has always been the lowest as well as human resource issues. This is i treat my employees with respect but letting them know myexpectations from day one. Counseling employees is a part of the business but sitting them down one on one to find the root cause and discuss what must happen and immediate improvement must be agreed upon. Each and every employee is treated equally and there are no favorites. over my career i would say i have had 5 CEO visits, but uncountable numbers
of corporate visits. Every year CVS held there stock analyst at the hotel two blocks from my store.
i generally based my employee of the month on customer service and the amount of customers who requested to speak to me regarding great service from one of my employees. i created other awards for upsetting and recognition of a great job .
My employee turnover has always been the lowest as well as human resource issues. This is i treat my employees with respect but letting them know my
expectations from day one. Counseling employees is a part of the business
but sitting them down one on one to find the root cause and discuss what must happen and immediate improvement must be agreed upon. Each and every employee is treated equally and there are no favorites.