Store Manager resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic leader with 9 years of experience planning, leading and improving retail store functions. Strategic in developing policies, managing selling activities and team . Focused on motivating staff and working with diverse personality types by encouraging and training to drive improvements.

  • Clientele
  • Client
  • Special
  • Events
  • Fashion
  • Financial
  • Focus
  • Managing
  • Meetings
  • Reporting
  • Retail
  • Sales
  • Order management
  • Maximizing profitability
  • Relationship building and management
  • Team leadership and coaching
  • Excellent customer service skills
  • Product and service sales
  • Bank deposit procedures
  • Merchandising
  • Personnel development
  • POS systems
  • Sales expertise
  • Financial operations management
  • Training and development
  • Operations
  • Goals and performance
  • Hourly shift management
  • Database Management
  • Systems and software programs
  • Strategic thinker
  • Accurate money handling
  • Store displays
  • Customer Relations
  • Opening and closing procedures
  • Training and mentoring
  • Merchandising expertise
  • Staff training and development
  • Order processing
  • Customer-oriented
Work History
Store Manager, 09/2018 to Current
Brighton CollectiblesBirmingham, AL,
  • Previously a Store Manager overseeing Bloomingdale's South Coast Plaza and Fashion Island concession Opened our Fashion Island concession location Maintaining operational duties of both a concession and mainline location Maintaining and managing wholesale , women's wear and menswear Have recruited and developed for both concession and mainline locations Consistently delivered strong visual standards through floor set while also maintaining commercial focus Utilizing tools and working with team KPI’s, to better understand and improve sales performance specifically for our clientele.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 10%.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Analyzed and interpreted store trends with 42 software to facilitate planning.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Created work schedules according to sales volume and number of employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Completed [Timeframe] profit and loss performance reports.
  • Oversaw, trained and encouraged [Number] [Job title]s, promoting culture of efficiency and performance.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Developed new store location from ground up by hiring and training efficient team.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Drove branch sales to achieve [Number]% ranking among [Number] locations company-wide during [Timeframe].
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Brand Manager, 05/2016 to 10/2016
Seacoast National BankVero Beach, FL,
  • Managed multiple flagship locations for Vince Camuto including Bloomingdale's 59th and Macy's Herald Square Identified best performers and opportunities based on sales trends.
  • Report sales in weekly business recaps to account executives including action plans to further drive business Worked with sales associates one on one to develop client books to ensure they were maintaining important client relationships Partnered with Bloomingdale's department management to organize store meetings to communicate information from Vince Camuto regarding the brand, deliveries and special events.
Flagship Visual Shop Manager, 02/2015 to 05/2016
Take 5 Oil ChangeArvada, CO,
  • Analyze daily/weekly sales reports, recommend and implement strategies to grow business currently at $30 million Communicated all financial goals and expectations to the MK shop-in-shop team Manage productivity for all families of business, provide necessary feedback to Michael Kors Corporate retail development team Partner with Macy's management to train and motivate Michael Kors sales team.
Shop Manager, 09/2013 to 02/2015
Michael KorsCity, STATE,
  • Responsible for daily and weekly sales reports using the Macy’s portal reporting system Accountable for meeting and exceeding daily/monthly sales goals Brought shop to $1 million within 6 months Set up training initiatives to maximize productivity and revenue via development of Macy’s handbag team Assisted with new hire and onboarding.
Bachelor of Arts: Studio Arts, Expected in 05/2012
CSU Channel Islands - Camarillo , CA,
  • Minored in Photography
  • Minored in Graphic Design

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Resume Overview

School Attended

  • CSU Channel Islands

Job Titles Held:

  • Store Manager
  • Brand Manager
  • Flagship Visual Shop Manager
  • Shop Manager


  • Bachelor of Arts

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