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Store/HR Manager Resume Example

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STORE/HR MANAGER
Summary
With 9+ years of Human Resources and Operations experience in the retail industry, I want to transition my experience to the corporate world; ultimately to achieve a prosperous and long-term HR career with the company. I would like to utilize my ability to manage people as a key to succeed in corporate HR practices and objectives. Human Resources Manager with over 9 years of experience of comprehensive human resources including Recruitment and Retention, Conflict Resolution, Change Management, Labor Relation and Benefits Administration. Proven experience collaborating with senior management to conduct HR Strategic planning in order to support and further corporate. Excellent ability to address and implement strategic plan for talent acquisition, retention and succession planning. Proven skills in labor and employment laws. Operation Management Interviewing, Orientation/On-Boarding Training/Development and Performance Management/Employee Engagement Employee Relations; FMLA/ADA/EEO/WC Compensation/Benefits
Highlights
HRIS applications Payroll Systems OSHA Compliant HIPAA Compliant
Experience
Store/HR Manager12/2009 to 06/2014CVS Pharmacy
  • Providing value by carrying out responsibilities of Human Resources Manager at individual store locations and for the District; contributing to the accomplishment of HR practices and objectives.
  • Major responsibility towards Employee Relations including Investigations for Issues, Employee Retention, Reward program and assisting employees with Benefits/Compensation including LTD,STD and PTO.
  • Practice Human Resources function including interviewing, recruiting and training of new hires and administering benefit notification to all employees of the store/district.
  • Coordinate new hire activities such as orientation / on-boarding for uniform passing of critical information to employees regarding company policies and procedure.
  • Assist HR team in training programs to improve employee productivity and morale/coordinate with HR team on employee performance development emphasizing on quality, empowerment and productivity.
  • Contribute to employee-oriented and high performance culture by setting goal attainment and productivity standards.
  • Administer employee records including Leave of Absences, FMLA and other forms such as I-9 (employment eligibility verification).
  • Administer employee benefits including vacation/personal/sick-leave policies; evaluated worker's compensation and unemployment claims.
  • Process all paperwork regarding OSHA requirement.
  • Keeping current with employment Laws HR regulations for compliance.
Store/HR Manager12/2007 to 12/2009CVS Pharmacy
  • Nutley Street Location (mid-volume) Serving the functions of a Human Resources Generalist at individual store locations; managing day-to-day administration of human resources policies, procedures, and programs.
  • Focus on functional areas of HRIS, training & development, employee relations & engagement, compensation and employment.
  • Responsible for full lifecycle recruitment effort for all hourly positions.
  • Analyze position requirements, advertise and attend job fairs, screen, test, and provide consultation on candidate selection.
  • Interview potential candidates, placement of candidates, and handle all related paperwork including notification to non-selected candidates.
  • Perform new-hire orientation/on-boarding for all hourly employees including explanation of benefits, policies, and job-role expectations.
  • Train and develop employees by facilitating realistic hands-on structured programs to improve customer service and employee productivity and creating a high performance culture.
  • Coordinate with HR team on performance management and employee development programs; assist with monitoring company wage and salary structure including bonuses and raises.
  • Foster a teamwork/open-door environment encouraging a positive dialogue across the company; serving as a key resource to employees regarding organizational policies and procedures.
  • Practice employee relations to establish a positive employer-employee environment promoting a high level of employee morale.
  • Participate in the conduct of investigations when employee complaints/concerns are brought forth.
  • Administer and maintain employee records for new hires and terminations; track leaves of absences, FMLA, vacation, sick and personal time; handle worker's compensation claims; review work authorization cards and evaluate I-9 form.
  • Evaluate unemployment claims and responded to inquiries on unemployment compensation decisions.
  • Complete all OSHA required forms and maintain work related injury files; process Worker's Compensation claims.
Store/HR Manager07/2007 to 12/2007CVS Pharmacy Fair Oaks Location
  • Responsible for all Human Resources Assistant/Coordinator functions at individual store locations; responsibilities include hiring, training, and development of all store associates.
  • Advertise employee job openings internally and externally by following company recruitment policies.
  • Screen job candidates and conduct initial interview for potential candidate placement.
  • Conduct new-hire orientation/on-boarding and processing all paperwork required.
  • Discuss employee performance with a panel of managers to determine merit rating and any potential issues on job-related functions and developing ways for a high performance culture.
  • Administer employee records including leaves of absences, FMLA, and other forms such as I-9 (employment eligibility verification); maintain personnel files in compliance with legal requirements.
Assistant Manager02/2005 to 07/2007CVS Pharmacy
  • hired as an Assistant for a low- volume store (Loehmans Plaza) and ultimately promoted to a high- volume store (McLean) in less than two years) Providing value by carrying out responsibilities of a Human Resources Assistant/Coordinator.
  • Practice Human Resources functions including recruiting, interviewing and training of new hires, and administering benefit notifications to all employees of the store.
  • Coordinate new hire activities such as orientation /on-boarding for uniform passing of critical information to employees regarding company policies and procedures.
  • Assist HR team in training programs to improve employee productivity and morale/coordinate with HR team on employee performance development emphasizing on quality, empowerment, and productivity.
  • Contribute to employee-oriented and high performance culture by setting goal attainment and productivity standards.
  • Administer employee records including leaves of absences, FMLA, and other forms such as I-9 (employment eligibility verification).
  • Administer employee benefits including vacation/personal/sick-leave policies; evaluated worker's compensation and unemployment claims.
  • Process all paperwork regarding OSHA requirements.
Education
Bachelor's degree: Business Administration Human ResourcesBusiness Administration Human Resources Member Society for Human Resource Management and Dulles Chapter of SHRM
Skills
Benefits, consultation, customer service, Employee Relations, Focus, forms, forth, functional, hiring, HRIS, Human Resource, Human Resources, HR, legal, managing, organizational, Payroll, performance management, personnel, policies, quality, recruiting, recruitment, requirement, structured, teamwork, employee development, training programs
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Resume Overview

Companies Worked For:

  • CVS Pharmacy
  • CVS Pharmacy Fair Oaks Location

Job Titles Held:

  • Store/HR Manager
  • Assistant Manager

Degrees

  • Bachelor's degree : Business Administration Human Resources

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