LiveCareer-Resume

store co manger resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Customer-oriented Store Manager offering over 14 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Skills
  • Store Merchandising
  • Staff Supervision
  • Inventory Management
  • Cash Management
  • Team Building and Leadership
  • Policies and Procedures
  • Verbal and Written Communication
  • Customer Service
  • Shift Scheduling
  • Multitasking and Organization
  • Recruiting and Hiring
  • Employee Supervision and Motivation
  • Store Opening and Closing
  • Originality and Creativity
  • Business Leadership
  • Hiring and Onboarding
  • Quality Assurance
  • Employee Motivation
  • Team Leadership
  • Sales Promotion
  • Process Improvements
  • Department Oversight
  • Customer Service Management
  • Focus and Follow-Through
  • Staff Development
  • Records Organization and Management
  • Cost Reduction
  • Supplier Monitoring
  • Store Operations Oversight
  • Documentation and Reporting
  • Store Opening and Closing Procedures
  • Sales Strategies
Experience
02/2006 to 10/2020
Store Co-Manger Fort Transfer Charles Town, WV,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Updated and maintained store signage and displays.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
03/1995 to 09/2005
Owner Capital Region Medical Center Jefferson City, MO,
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Devised business and marketing plans and prepared monthly financial reports.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Hired and trained new department managers to increase team oversight and productivity.
04/1991 to 04/2003
Co-Owner/Operator Alpine West Ski Shop City, STATE,
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Hired and trained new department managers to increase team oversight and productivity.
05/1979 to 03/1999
Certified Medical Laboratory Technician Newington Children's Hospital City, STATE,
  • Maintained clean and fully operational laboratory equipment.
  • Ordered laboratory supplies to maintain inventory stock.
  • Designed and executed laboratory testing to record observations and interpret findings.
  • Performed quality control procedures to validate test results according to established standards.
  • Monitored standardized clinical laboratory tests and procedures appropriate to blood banking.
  • Calibrated and performed routine maintenance to keep laboratory equipment in satisfactory condition.
  • Used appropriate collection and processing procedures to avoid inadequate specimens and promote reliability of blood products.
  • Maintained patient, specimen and tracking data using laboratory computer system.
  • Followed standard precautions using personal protective equipment as required.
  • Evaluated and processed biological specimens to support accurate and appropriate testing procedures.
  • Coordinated prioritization, receipt and delivery of laboratory specimens.
  • Operated equipment to analyze bodily fluids for anomalies.
  • Cultivated, isolated and identified microorganisms in biological samples to assist in diagnostic efforts.
  • Supported work of pathologists by cutting, staining and mounting tissues samples for analysis.
  • Conferred with pathology to help narrow down diagnoses based on located abnormalities.
Education and Training
Expected in 05/1979
Associate of Applied Science: Clinical Laboratory Technology
Lasell College - Auburndale, MA
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Lasell College

Job Titles Held:

  • Store Co-Manger
  • Owner
  • Co-Owner/Operator
  • Certified Medical Laboratory Technician

Degrees

  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: