Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Employee supervision and motivation
Store opening and closing procedures
Store operations oversight
Operational budgeting
Employee training
MS Office proficient
Team-oriented
Root cause analysis
Staff training and development
Reliable
Outstanding communication skills
Supervision and training
Purchasing and planning
Recruiting and hiring
Compensation/benefits administration
Employee development
Schedule management
Performance improvements
Experience
Store Analyst, 04/2018 to Current Centura Health – Glendale, CO,
Sourced new vendors for purchasing needs.
Prepared, coordinated and communicated price quotes, terms of sale, delivery dates and service obligations to customers and contractors.
Analyzed competitive prices, products and market-related information.
Conducted market research to determine appropriate pricing.
Prepared financial reports to include sales, profit margin and expenses.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
Conducted employment verification and background investigation to facilitate hiring process.
Developed and maintained training materials and benefits packets for new hires.
Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Assisted with employee termination process to drive consistency and reduce discrimination claims.
Submitted monthly, quarterly and weekly reports to Food Service Director to track mandatory requirements.
Liaised with HR management to devise and update policies based on changing industry and social trends.
Handled sensitive and confidential employee information with complete discretion.
Processed all onboarding paperwork for new hires and rehires.
Processed employee status changes, keeping human resources systems and employee records up to date.
Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Created and managed more than 60 confidential personnel records.
Conducted job applicant background checks in accordance with policy and procedures.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
Prepared and posted job openings to appropriate job sites and newspapers.
Automated office operations, including record tracking and data communications.
Supported 60 clients in enrolling personnel and administering employee benefits.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Managed inventory tracking and physical inventory counts to minimize loss.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Strengthened work flow productivity by hiring, managing and developing top talent.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Implemented succession planning by training and developing 60 associates into leadership positions.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
Restocked office supplies and placed orders for new items.
Organized materials and set up office meetings inside and between departments.
Processed all sales transactions promptly to prevent long customer wait times.
Managed office paperwork, including scanning documents and routing business correspondence.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Observed all deadlines, enabling timely completion of tasks.
Supported office clerical functions using word processing and other software, email and office machines.
Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Assisted team members with special projects by coordinating records and resources to meet expected requirements.
Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
Organized computer-based information to minimize errors.
Answered multi-line telephone system and routed calls to appropriate personnel.
Sorted and distributed business correspondence to correct department or staff member.
Trained office professionals on administrative procedures to keep file handling consistent and accurate.
Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with standards.
Reviewed operating budget periodically to analyze trends affecting budget needs.
Maintained sales records with payment details and invoices.
Reviewed purchase documents and company receipts for reconciliation with statements.
Corresponded with vendors regarding invoices, balances due and refunds and managed vendor accounts database to maintain disciplined and accurate bookkeeping.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Tracked financial progress by creating quarterly and yearly balance sheets.
Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
Diet Technician, 01/2018 to 04/2018 Department Of Administrative Services, State Of Ohio – Fremont, OH,
Connected with patients to assess satisfaction, check food quality and educate about nutrition.
Sanitized surfaces, equipment and utensils regularly to meet strict sanitation standards.
Collected complete diet histories for clinical patients.
Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
Established healthful and therapeutic meal plans and menus for individuals with health conditions.
Researched and identified ingredients and nutritional components of foods, diets and menu choices.
Restocked office supplies and placed orders for new items.
Managed office paperwork, including scanning documents and routing business correspondence.
Supported office clerical functions using word processing and other software, email and office machines.
Answered multi-line telephone system and routed calls to appropriate personnel.
Organized computer-based information to minimize errors.
Trained office professionals on administrative procedures to keep file handling consistent and accurate.
Food Service Supervisor, 10/2008 to 11/2013 Benenson Strategy Group – Denver, CO,
Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Created and adjusted department schedules and individual shift assignments.
Purchased food and supplies according to department needs.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Performed continuous evaluations of employee performance and service levels.
Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
Estimated potential worker issues to produce detailed resource documentation.
Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
Led detailed, hands-on preventive maintenance and repairs to equipment.
Delivered food prep training so that employees could effectively feed staff personnel.
Adhered to all company food, safety, quality and sanitation policies.
Responded to customer concerns efficiently, accurately and with detailed information.
Established and managed effective controls for labor and inventory costs.
Assessed employee schedules for effectiveness and approved all timesheets.
Trained and mentored up to 7 new employees each quarter.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Completed reports outlining meal numbers, service efficiency and various contributing costs.
Priced and ordered food products, kitchen equipment and food service supplies.
Prepared and led food service training programs to teach staff various tasks.
Supervised staff preparing and serving 3 meals per day.
Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
Data Processor, 09/2002 to 03/2005 Winn Dixie Warehouse – City, STATE,
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Compared old and newly received documents to ensure accuracy and rectified mistakes.
Took notes on daily reports and entered data into processing system.
Answered data questions to clients and higher-up employees.
Reviewed and resolved claim issues captured in Accounting edits and clearinghouse.
Transferred written information into databases to maintain consistent, accurate client records and project details.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Obtained scanned records and uploaded into company databases.
Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
Translated written documentation and notes into emails and other types of correspondence.
Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
Prepared payroll documentation by entering data into cumulative payroll document.
Operated mail processing equipment and manually sorted mail.
Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
Weighed parcels, calculating costs based on type, total weight, and final destination.
Placed mail into appropriate PO boxes.
Assisted customers in receiving oversized parcels by carrying items inside.
Obtained signatures from recipients to release registered and special delivery parcels.
Delivered mail to residents and business within assigned area.
Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
High School Diploma: , Expected in 06/2001 Baker County High School - Glen St. Mary. FL, GPA:
Associate of Science: ClaireBusiness Administration, Expected in 08/2021 Florida Gateway College - Lake City, FL GPA:
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