Stockroom Manager Resume Example
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Seasoned professional possessing extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward spirals by overhauling systems, processes and training programs.
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring 10 years of experience to dynamic new position.
Punctual Store Manager with over 6 years of experience in managing team of 11 employees in retail industry. Resourceful leader capable of remaining calm under pressure and delegating day-to-day tasks. Outstanding time management and conflict resolution skills.
High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.
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Ameripride Services, Inc. – Columbus , OH
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Transported Product or Service to customer
- Maintained excellent attendance record, consistently arriving to work on time.
- Made sure that clients had all items they needed to have a fresh start. Such as, living room furniture, all kitchen items, microwave, beds, comforters and sheets for beds, and also scheduled time for move outs of the clients.
- Helped clients when they come to the store in picking out clothes and shoes for them to wear. And in any other need they may have.
Extra Space Storage – Hewlett , NY
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Created work schedules according to sales volume and number of employees.
- Oversaw, trained and encouraged 11 employees, promoting culture of efficiency and performance.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
- Managed, hired and developed top talent to strengthen workflow and productivity.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Generated repeat business by delivering exceptional customer service and positive engagement.
- Trained and developed new associates on POS system and key sales tactics, which improved process flows.
- Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
Wegmans Food Markets – Merchantville , NJ
- Balanced safe, prepared tills and prepared register bags for next sales date.
- Performed hourly pick-ups and readings for front end to monitor sales and revenue.
- Investigated financial inconsistencies to solve discrepancies and reported to manager.
- Trained new associates on POS system and key sales tactics to run cash office.
- Verified cash flow and electronic transactions from credit card system to balance registers.
- Provided cash handling including sorting and counting coin and currency to make change for associates.
- Prepared bank deposits and corporate cash shipments.
- Set up, tested and balanced registers for front-end employees.
- Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
- Communicated guest and employee requests to management for issue resolution.
- Researched and resolved account discrepancies.
- Trained new employees on proper cash routines, procedures and requirements.
- Input financial data and produced reports using Software.
- Assisted day staff by completing daily computer backups, virus checks and program updates.
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Resume Overview
School Attended
- Wayne County High School
Job Titles Held:
- Stockroom Manager
- Store Manager
- Cash Office Associate
Degrees
- Business Education
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