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starbucks barista resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service. Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Skills
  • Workstation Maintenance
  • Espresso Machine Operation and Maintenance
  • Product Advertising
  • Cleaning and Sanitizing
  • Packaging and Labeling
  • Stocking Supplies and Retail Products
  • Food Storage Management
  • Organization and Prioritization
  • Conflict Resolution
  • Problem Solving
  • Time Management
  • Staff Training
Work History
12/2017 to 01/2022
Starbucks Barista Cedar Fair Entertainment Company Galveston, TX,
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Trained new employees in groups and in one-on-one scenarios.
  • Complied with standards for merchandising, stocking and storing product.
  • Cultivated to recall customers' names and address each by name.
  • Created original artwork for specials board display daily.
12/2017 to 01/2022
Cashier City Of Lewisville Lewisville, TX,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
12/2017 to 01/2022
E-Commerce Personal Shopper Fry's Food And Drug City, STATE,
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
  • Actively promoted e-commerce department services to customers by highlighting benefits and service offerings during in-store interactions.
  • Aided new customers during e-commerce service registration processes to enable return patronage.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked productively with customers to meet order requirements and service expectations.
  • Maximized efficiency by scanning items quickly and completing as many as 5-10 orders per hour.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
Education
Expected in 05/2019 to to
High School Diploma:
Paradise Valley High School - Phoenix, AZ
GPA:

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Resume Overview

School Attended

  • Paradise Valley High School

Job Titles Held:

  • Starbucks Barista
  • Cashier
  • E-Commerce Personal Shopper

Degrees

  • High School Diploma

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