Well-rounded worker with various branches of experience in customer service, computer software, food handling, store upkeep, and customer connection. Able to remember vast amount of codes, drink orders, recipes, and processes to complete tasks. Great multitasker and able to do multiple requests at once while still fully completing tasks above and beyond what is expected.
Skills
Coordinating Orders
Food Serving and Preparation
Organization and Prioritization
Food Storage Management
Cash Handling
Customer Service
Equipment and Store Cleaning
Stocking Supplies and Retail Products
Espresso Machine Operation and Maintenance
Display Maintenance
Coffee and Tea Preparation
Safe Food Handling Practices
Calm Under Pressure
Attention to Detail
Cash Register Operations
Credits and Refunds
Product Scanning
Honest and Ethical
Cooperative Attitude
Sweeping and Mopping
Creative Thinking
Relationship Building
Teamwork and Collaboration
Eagerness to Learn New Technologies
Exceeds in Using Google Drive Programs
Experience with Adobe Cloud Programs
Experience in Excel, Word, and Other Microsoft Programs
Years of Computer and Internet Experience
Work History
Starbucks Barista, 11/2019 to Current Marriott International – Melbourne, FL,
Maintained supply levels in counter and customer areas to meet typical demands.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Recommended products based on solid understanding of individual customer needs and preferences.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Engendered customer loyalty by remembering personal preferences and allergy information.
Set and achieved goals for professional development and advancement.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Constantly expanded personal knowledge of coffee styles and varieties.
Controlled line and crowd with quick, efficient service.
Complied with standards for merchandising, stocking and storing product.
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