Administrative assistant who continually maintains a positive attitude while interacting with demanding clients.
Serves as the primary point of contact for both in-house and external phone and website queries. Organized in
coordinating management meetings, high-level conference calls, special events and travel arrangements for top
executives. Office Manager highly skilled at managing complex schedules, budgeting and travel arrangements. I
am someone who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent
work ethic and strength in boosting company morale. Talented administrative professional with background in
accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks, Peachtree, and CDK
08/2018 to 04/2021
Staff AccountantCompany Name － City, State
Investigated and resolved discrepancies in monthly bank accounts.
Managed financial operations, month-end reporting, financial schedules and reconciliations.
Supported budget administration with detailed expense analyses and report reviews.
Monitored and tracked expenses to keep business on track with financial targets.
Reviewed AP general ledger entries and deposits for contract compliance.
Completed in-depth analysis of business operations, trends and obligations to complete accurate projections.
Minimized audit risk by analyzing and reviewing deliverables.
Created and executed short- and long-term customized comprehensive financial strategies to reach company goals.
Completed detailed income and expense projections through close analyses of overhead, operational and labor costs, as well as revenue and general expense trends.
Gained accounting efficiency and improved documentation coordination through development of optimal journal entry schedules.
Analyzed financial management practices to minimize financial discrepancies and reduce expenses.
07/2017 to 07/2018
Service AdministratorCompany Name － City, State
Contacted customer service manager for critical issues needing immediate attention.
Responded to incoming calls and emails from customers and asked open-ended questions to determine how to be of assistance.
Brainstormed with other customer service personnel to determine ways to reduce service issues and eliminate keying errors.
Researched issues in company's computer system regarding shipments, product damage and incorrect product amounts.
Answered phones for main switchboard to assist operator and facilitate smooth communications.
Regularly updated customer service database to reflect new information including address changes and contact details.
Cultivated long-term relationships with customers, encouraging more lucrative business opportunities.
Planned and executed successful corporate meetings, lunches and special events for large and small groups.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
07/2015 to 08/2017
Medical SecretaryCompany Name － City, State
Lyle Machinery - Richland, Ms.
Answered and managed incoming and outgoing calls while recording accurate messages.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Wingfield High School
Job Titles Held:
High School Diploma
Create a job alert for [job role title] at [location].