Jessica Jessicas
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Very hard working successful stadium service worker for 16 years. I have made way up the later and earned the respect of my coworkers and bosses. I have the drive to be successful at anything my way i love people and i just love to work i am the definitely a true worker.

  • Client-focused service
  • Residential customer service
  • Wireless service expert
  • Technical support services
  • Personal service
  • Personalized service
  • Client service-driven
  • Patient service and assistance
  • Customer service skills
  • Janitorial services
  • Foodservice
  • Client services quality
  • Excellent personal service experience
  • In-home care services
  • Outstanding customer service
03/2004 to Current Stadium Service Promedica Senior Care | Dallastown, PA,
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Recognized by management for providing exceptional customer service.
  • Completed [Type] project resulting in [Result].
  • Improved customer satisfaction by finding creative solutions to problems.
  • Learned [Task] and [Task] to support office needs.
  • Delivered [Product or Service] to customer locations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated with others to discuss new [Type] opportunities.
  • Earned reputation for good attendance and hard work.
  • Collaborated in development of [Type] procedures.
  • Improved operations by working with team members and customers to find workable solutions.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Handled all delegated tasks, including [Task] and [Task].
12/2019 to 03/2020 Floor Technician and Cleaner Ingleside At Rock Creek | Washington, DC,
  • Cleaned and restored building interiors damaged by fire, smoke or water.
  • Vacuumed, buffed and waxed [Type] floors without causing disruptions to [Type] business.
  • Cleared over [Number] rooms and office areas of trash and debris.
  • Evaluated and analyzed work area and effectively planned flooring layout for over [Number] projects.
  • Mixed [Type] cleaning supplies to maximize cleaning efficiency and decrease supply costs.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Cleaned [Type] floors using [Type] equipment.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Performed residential, commercial and institutional jobs with accuracy, safety and speed.
  • Collected materials, tools and equipment and delivered to job sites to support job needs.
  • Took care to protect furniture and surfaces from dust and debris with clothes and tape.
10/1996 to 02/1999 Cna Swope Ridge Nursing Home | City, STATE,
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented activities and recorded information in EMR system.
  • Used mobility devices and [Type] equipment to carefully and transport patients.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Provided nursing assistance to residents in [Number]-bed [Type] care facility.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
02/1995 to 09/1997 Dietary Aide Swope Ridge Nursing Home | City, STATE,
  • Served specific meals to patients with special dietary needs with accuracy and speed.
  • Set over [Number] tables before patients arrived to maintain efficiency of meal services.
  • Cleaned up tables and floors in [Number]-person residence.
  • Worked with [Job title] to update cleaning protocols and increase aide efficiency.
  • Used [Type] dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
  • Assisted [Job title] with meal prep for [Number] daily meals, following strict sanitation and food handling guidelines
  • Developed and oversaw preparation of specialized diets by [Action].
Education and Training
Expected in 05/1996 High School Diploma | Bishop High School, Kansas City, MO GPA:
  • Completed continuing education in [Subject]
Expected in 06/1997 Secretary | Secretarial Studies And Office Administration Job Corp, Kansas City, MO GPA:
Expected in 03/1998 Cna | Nursing Assistance Swope Ridge, Kansas City, MO GPA:

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School Attended

  • Bishop High School
  • Job Corp
  • Swope Ridge

Job Titles Held:

  • Stadium Service
  • Floor Technician and Cleaner
  • Cna
  • Dietary Aide


  • High School Diploma
  • Secretary
  • Cna

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