Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Very hard working successful stadium service worker for 16 years. I have made way up the later and earned the respect of my coworkers and bosses. I have the drive to be successful at anything my way i love people and i just love to work i am the definitely a true worker.
Skills
Client-focused service
Residential customer service
Wireless service expert
Technical support services
Personal service
Personalized service
Client service-driven
Patient service and assistance
Customer service skills
Janitorial services
Foodservice
Client services quality
Excellent personal service experience
In-home care services
Outstanding customer service
Experience
03/2004 to CurrentStadium ServicePromedica Senior Care | Dallastown, PA,
Answered [Number] calls per [Timeframe] to answer customer questions.
Recognized by management for providing exceptional customer service.
Completed [Type] project resulting in [Result].
Improved customer satisfaction by finding creative solutions to problems.
Learned [Task] and [Task] to support office needs.
Delivered [Product or Service] to customer locations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Collaborated with others to discuss new [Type] opportunities.
Earned reputation for good attendance and hard work.
Collaborated in development of [Type] procedures.
Improved operations by working with team members and customers to find workable solutions.
Maintained updated [Type] knowledge through [Task] and [Task].
Handled all delegated tasks, including [Task] and [Task].
12/2019 to 03/2020Floor Technician and CleanerIngleside At Rock Creek | Washington, DC,
Cleaned and restored building interiors damaged by fire, smoke or water.
Vacuumed, buffed and waxed [Type] floors without causing disruptions to [Type] business.
Cleared over [Number] rooms and office areas of trash and debris.
Evaluated and analyzed work area and effectively planned flooring layout for over [Number] projects.
Mixed [Type] cleaning supplies to maximize cleaning efficiency and decrease supply costs.
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Cleaned [Type] floors using [Type] equipment.
Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
Performed residential, commercial and institutional jobs with accuracy, safety and speed.
Collected materials, tools and equipment and delivered to job sites to support job needs.
Took care to protect furniture and surfaces from dust and debris with clothes and tape.
10/1996 to 02/1999CnaSwope Ridge Nursing Home | City, STATE,
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented patient intake and dietary requirements and assisted with feeding.
Documented activities and recorded information in EMR system.
Used mobility devices and [Type] equipment to carefully and transport patients.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Provided nursing assistance to residents in [Number]-bed [Type] care facility.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
02/1995 to 09/1997Dietary AideSwope Ridge Nursing Home | City, STATE,
Served specific meals to patients with special dietary needs with accuracy and speed.
Set over [Number] tables before patients arrived to maintain efficiency of meal services.
Cleaned up tables and floors in [Number]-person residence.
Worked with [Job title] to update cleaning protocols and increase aide efficiency.
Used [Type] dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
Assisted [Job title] with meal prep for [Number] daily meals, following strict sanitation and food handling guidelines
Developed and oversaw preparation of specialized diets by [Action].
Education and Training
Expected in 05/1996High School Diploma | Bishop High School, Kansas City, MOGPA:
Completed continuing education in [Subject]
Expected in 06/1997Secretary | Secretarial Studies And Office AdministrationJob Corp, Kansas City, MOGPA:
Expected in 03/1998Cna | Nursing AssistanceSwope Ridge, Kansas City, MOGPA:
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