Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

  • Problem Solving
  • Reliability Analysis
  • Accelerated life Testing Techniques
  • Change Management
  • New Product Development
  • Value Engineering
  • Advance Quality Systems
  • Risk Management and Mitigation
  • Global Team Integration
  • Foster Collaboration
Sr. Director Product Assurance Engineering, 06/2015 to Current
  • Implemented Kaizen Activities Implemented operational Excellence and Standardization of the Manufacturing Quality System process that enables the organization to drive productivity
  • Define a common standard and Quality systems for Quality Assurance and Safety
  • Organization, Supplier Quality and Reliability, NPD Quality Engineering, maintainability, and receiving inspection
  • Develop a strategy for the implementation of Design controls systems, Design Review requirements, CTQs for design transfer and Production controls processes using SPC
  • Responsible for Innovation and new product development quality and Reliability activities
  • Responsible for internal and supplier Quality audit activities
  • Directed the Integration of engineering standards from different business units into one allowing accelerated product development by implementing Agile product development and corrective action process integrating DFSS, Lean Six Sigma, DFR, CAPA, GMP, FMEA, Root Cause Analysis, Part Traceability, ECN, supplier Quality, and Reliability Assurance
  • Implemented Big Data analytics capabilities for product field performance
  • Implement Reliability (DFR) principles and implemented performance and reliability testing for bounding materials, membranes for filtration and vapor transfer, seals and composite materials, Software, Electronics, Chemical degradation of membranes, water chemistry & biodegradation, metals for failure mechanisms like fatigue, creep, and material relaxation
  • Directed Innovation, Safety, and Design Assurance activities for the R&D group
  • Lead the organization through issue resolution ($20M reduction) and launch of a new evaporative cooling technology for cooling center design (Amazon, Meta, and Google)
  • Work with teams in intellectual property creation and government agencies
  • Direct interface to customers in new product innovation, software validation methodologies, technology, quality, and reliability activities
Sr. Director, 07/2011 to 06/2015
Strategy, Planning, RELIASOFT CorporationCity, STATE,
  • Responsible for helping organizations to reduce their risk when launching products by improving their capability to better understand product performance to customer requirements
  • Responsible for technical development in applied reliability for the following areas: accelerated life testing techniques, ANOVA, DOE, Risk Analysis (HAZOP, HAZID), software reliability, maintainability, and data analysis
  • Developing corporate DfR, RABM, Lean, and QMS strategies for the following customers: EMBRAER, Philips Medical, Covidien, and Delta Airlines
  • Lead Reliability Consumer Product Demonstrations Strategies
  • Develop applications and technical development in data analysis and accelerate life-testing techniques
Sr. Director, 05/2003 to 07/2011
  • Responsible for 19 test centers worldwide
  • Implemented 4 Global Centers of excellence in Minneapolis (US), Prague (EU), Ridgeton (US), and Taicang (AP)
  • Developed and implemented strategy that led teams to contribute over $280 million in product cost of quality and product reliability improvements from 2003 through 2010 worldwide
  • Cost Center responsibilities by planning for Annual Operating Plan (and longer-term) expense budgets, capital expenditures and external partnership activities
  • Created health-monitoring (PHM) strategy for Climate Control Sector using prognostic Health Management (PHM) techniques and Reliability centered Maintenance (RCM), resulting in 2% increase market in remote monitoring
  • Drove implementation of structural, glass, electrical, software and mechanical testing standards using Accelerated Life Test
  • Provide functional leadership and oversee organizational plans, performance management, salary administration, and employee relations issues.
Manager, Reliability Engineering, 06/1996 to 05/2003
SIEMENS - Medical Systems, Inc, SIEMENS - Energy And Automation IncCity, STATE,
  • Implemented ALT techniques for Electro-mechanical, software, electronics, robotics, structural and mechanical
  • Developed reliability and maintainability program for Siemens Medical Products (Nuclear Medicine and CT)
  • Improved DFMEA processes and Hazard Analysis programs and part of CAPAS and FRACAS boards
  • Developed remote monitoring SMART systems for nuclear medicine in order to optimize maintainability programs for nuclear medicine systems
  • Strong familiarity with FDA medical device design assurance programs
Education and Training
PhD: Structural Reliability, Expected in
Duke University - Durham, NC
PhD: Structural Engineering |COPPE, Expected in
Federal University of Rio de Janeiro - ,
Master of Business Administration (MBA): , Expected in
Xavier University - Cincinnati, OH
Certificate of Strategic Applications of Information Technology: , Expected in
University of Chicago - ,
Master of Science: Structural Engineering, Expected in
Federal University of Rio Grande do Sul - ,
BS: Civil Engineering, Expected in
Federal University of Bahia - ,

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School Attended

  • Duke University
  • Federal University of Rio de Janeiro
  • Xavier University
  • University of Chicago
  • Federal University of Rio Grande do Sul
  • Federal University of Bahia

Job Titles Held:

  • Sr. Director Product Assurance Engineering
  • Sr. Director
  • Sr. Director
  • Manager, Reliability Engineering


  • PhD
  • PhD
  • Master of Business Administration (MBA)
  • Certificate of Strategic Applications of Information Technology
  • Master of Science
  • BS

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