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Sr. Technology Specialist Resume Example

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SR. TECHNOLOGY SPECIALIST
Professional Summary

Provide IT network, problem solving, leadership, and analytical expertise in relation to operational monitoring, critical incident diagnosis, and strategic business initiatives

Work History
Sr. Technology Specialist, 07/2011 to CurrentGlobal Information Systems - Caterpillar, Inc - East Peoria, IL
  • Selected, purchased, designed, and deployed a global network monitoring and alerting system spanning 18 teams and 28,236 network devices.36.
  • Provided direct leadership and business transaction analysis to critical IT Operations and Security incidents (MTTR).
  • Designed and deployed IT visibility platform to Gosselies and Singapore datacenters, assisting with IT Security IDS and DLP sensor deployments.
  • Provided requirements and design for IT operations analytics for vBlock and Cisco UCS infrastructure used for SAP Hana, Hadoop, and new Citrix hosts.
  • Deployed additional predictive analytics for Caterpillar site WAN capacity, to quickly report on specific sites of concern to Network planners as well as Security teams.
  • Developed and deployed a custom "big data" system for Network transaction collection at very high rates on new Cisco C240 platform.
  • Selected and deployed new Gigamon IT visibility platform to Caterpillar AD/MT datacenters.
Senior IT Analyst, 03/2003 to 07/2011Global Information Systems - Caterpillar, Inc - East Peoria, IL
  • Provided measurements, guidance, and recommendations for strategic Caterpillar application initiatives, such as IT Transformation, Product Lifecycle Management (NPI, Tier 4), UCC, Mach 1, Part Store, Caterpillar Logistics, and SIS Web.
  • Delivered technology measurements and assistance with deployments related to Application Delivery, such as Riverbed WAN Optimization, Citrix Application and Desktop Virtualization, and Cisco Load Balancing.
  • Designed and developed a predictive analytics (forecasting) system for Network capacity by using statistics against large, transactional databases, using Python SciPy and Matplotlib, MySQL, PERL, SQL, and Shell.
  • Automate manual tasks to improve team workload and efficiency, such as Cisco application additions and deletes.
Team Leader, 11/1998 to 03/2003Caterpillar, Inc - Morton, IL
  • Lead an Information Systems team supporting varied tasks from Legacy systems to systems integration with external clients.
  • Delivered IT systems integration for Ford Motor Company, Land Rover, MG Rover, Mazda, General Motors, Daimler Chrysler, and other Caterpillar Logistics clients.
  • Conducted network design validation as the first to deploy Cisco Catalyst 6500 at Caterpillar.
  • Tested the platform and design at Cisco's Research Triangle Park (RTP) facility.
  • This model and VLAN design became the standard for large site core networks for 15 years.
  • Specified, tested, designed, installed, and configured a new fault-tolerant gigabit Ethernet LAN to replace an antiquated Token Ring infrastructure.
  • Designed, installed, and supported remote LAN infrastructure for Caterpillar Distribution Centers and Suppliers.
Director, 07/1997 to 11/1998Multi-Ad Services, Inc - Peoria, IL
  • Supervised network, server, and storage staff, consisting of Unix Systems Administrators, Network Administrators, and a Data Administrator.
  • Performed employee performance and salary reviews.
  • Interviewed and hired staff.
  • Managed a project to convert from a LAN-based e-mail system to Internet-based e-mail and Directory Server (LDAP).
  • Designed and implemented a leased-line data and voice WAN between the Peoria and Minneapolis offices.
Education
BS, Business Management
Southern Illinois University at Carbondale
Awards
  • CIO recognition for analysis and response during IT Security incidents (2014).
  • CEO award for ongoing and active problem solving and analysis role in IT Operations (2012).
Skills
  • Consulting - working with business partners to provide actionable application performance assessments
  • Network (telecommunications) - operations, technical design, deployment
  • Server and Storage - performance analysis and operations support
  • Database - performance analysis and operations support of Oracle, MS SQL, and MySQL; as well as database development on MySQL
  • Applications - direct support and development of IT management applications. Consulting role in the deployment and operations of almost every critical application at Caterpillar
  • HashCode":135238423
  • AD, Python
  • Automate, Reporting
  • Big data, Research
  • Cisco, SAP
  • Citrix, Shell
  • Consulting, MS SQL
  • Clients, SQL
  • Data collection, Statistics
  • Databases, Strategic
  • Database, Systems integration
  • Database development, Telecommunications
  • Delivery, Token Ring
  • E-mail, UCC
  • Ethernet, Unix
  • Forecasting, Validation
  • IDS, WAN
  • Information Systems
  • IT management
  • LAN
  • LDAP
  • Leadership
  • Team leader
  • Leased-line
  • Logistics
  • MySQL
  • Enterprise
  • Network design
  • Network
  • Networks
  • Optimization
  • Oracle
  • Performance analysis
  • PERL
  • Problem solving
  • IT network specialist
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Resume Overview

Companies Worked For:

  • Global Information Systems - Caterpillar, Inc
  • Caterpillar, Inc
  • Multi-Ad Services, Inc

School Attended

  • Southern Illinois University at Carbondale

Job Titles Held:

  • Sr. Technology Specialist
  • Senior IT Analyst
  • Team Leader
  • Director

Degrees

  • BS , Business Management

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