sr scrum master release manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Reliable, motivated and coachable certified scrum master with over eight years of extensive hands-on experience. Skilled in building high performing teams by effectively collaborating, facilitating, leading and coaching scrum team members in internalizing scrum values and agile best practices. Demonstrated ability to motivate, organize and coach diverse software teams in delivering valuable software on time, within budget and above expectations. Detail-oriented with strong servant-leadership qualities, communication, and problem-solving skills, exemplified by accomplishments in process improvement, team building, and stakeholder management.

  • Methodologies: Agile, Waterfall, Hybrid
  • Agile Frameworks: Scrum, KanBan, SAFe
  • PM Tools: Jira, Jira Align , Confluence, Azure DevOps, MS Teams, Slack, Zoom, Sharepoint
  • Team Building & Mentoring
  • Project risk assessment / documentation
  • Schedule Management
  • Work Planning and Prioritization
  • Strategy planning & execution
  • Agile Coaching
  • Conflict Resolution
  • Capacity Planning
  • Story Estimation
  • Quality Assurance
  • Product management
  • Change Request
  • Requirement’s gathering
  • Process improvement
  • Project scope management
Sr Scrum Master / Release Manager, 02/2022 - Current
Allegiant Air Medford, OR,
  • Responsible for the release management lifecycle through Path to Production (P2P) which involves stages such as scheduling the release, coordinating between teams, and deployment of release as per the schedule
  • Protect team from over commitment, create a safe environment for collaboration and for team members to express themselves without fear of blame with an emphasis of healing and solving a problem
  • Facilitates process to proactively identify impediments and resolves using network of peers and formal channels and escalate as needed
  • Understands domain architecture and help teams to identify upstream/downstream dependencies and support the team in risk management
  • Used Jira Align to track my team features, risks, dependency and used Jira for tracking issues, bugs, and tasks
  • Work with product owner during sprint planning to develop the sprint goal, assist in writing user’s story using INVEST, ensuring all unknowns, doubts about a story are cleared to the team
  • Facilitate retrospective using tools such as Mural, hindsight and JamBoard and use Icebreaker techniques like kahoot games to encourage collaboration, boost team morals and increase team bonding
Sr Scrum Master, 10/2020 - 02/2022
Perspecta Inc. , GA,
  • Working closely with solution architects and systems teams to facilitate integrated system demos and prioritize features for iteration planning and delivery to meet client requirements
  • Responsible for preparing external end-of sprint demos, creating dashboard reports, and radiating daily project progress
  • Guiding teams in becoming self-organizing and self-managing, mentoring and motivating them to always focus on achieving iteration goals on time with quality
  • Facilitating effective communication and working relationships between scrum team members, stakeholders, and the business
  • Responsible for facilitating scrum events such as Daily scrums, iteration planning, iteration reviews, iteration retrospectives and backlog refinement meetings
  • Created wikis on best coding practices for my teams
  • Work with product owner to prioritize product backlog and refine User Stories
  • Actively participated in product discovery meetings, requirement gatherings and analysis, document-reviews, plan setup, and plan configuration with client
  • Helped the team determine the definition of done and Acceptance criteria for PBIs, with help from PO and other business stakeholders
  • Protecting teams from external distractions
  • Keeping them focus on daily iteration goals in the context of current sprint objectives
  • Helped to establish and maintain a culture of self-organization and self-accountability amongst the team so they could be more effective
Scrum Master, 07/2017 - 08/2020
Caci International Inc. Pearl Harbor, HI,
  • Track tickets across our boards in JIRA and reports delays and blockers to the release train lead
  • Prepared dashboards report in JIRA for end of sprint demos
  • Facilitated daily scrum meetings, sprint planning meetings, grooming meetings, sprint reviews, and sprint retrospectives
  • Monitored project progress continuously and radiated information and reports to functional managers and program managers
  • Helped product owners prioritized the product backlog, and come up with INVEST ready set of user stories, to streamline planning and estimation
  • Removed internal and external impediments preventing my teams from achieving their sprint goals, making sure they are always focus, committed and high performing
  • Tasked with managing project risks - Proactively identified risks before they impede team performance, and always worked with team to develop long term risk mitigation plans
  • Reviewed and provided feedback on drafted user stories and epics to ensure alignment with general Agile user story standards
  • Mentored my teams, leading them to be self-organized with strong decision making, accountability and conflict resolution traits
  • Facilitated effective communication across teams, product owners and stakeholders
DevOps Engineer, 11/2014 - 07/2017
TD Bank City, STATE,
  • Manage CI/CD Pipelines in Azure DevOps to deploy IIS applications to AWS Beanstalk
  • Implemented Rolling and Bleu/Green deployment policy in Azure DevOps
  • Manage release process to QA and Production environments
  • Automated the Process of creating Beanstalk applications and environments
  • Implemented QA/Prod release pipeline and re-engineer all applications and environments in beanstalk
  • Automated and implemented the process of deploying lambda functions to AWS.
Education and Training
Bachelor of Business Administration: Management, Expected in
State University of New York - Canton, NY,
Status -

GPA: 4.00

  • Professional Scrum Master (PSM I)
  • SAFe Scrum Master (SSM)
  • RHCSA (Red Hat Certified System Administrator)

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Resume Overview

School Attended

  • State University of New York

Job Titles Held:

  • Sr Scrum Master / Release Manager
  • Sr Scrum Master
  • Scrum Master
  • DevOps Engineer


  • Bachelor of Business Administration

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