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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Detail-oriented, efficient, organized professional with 10+ years solid history of success in Commercial Property Management. Self-motivated innovator with the proven ability to implement new policies and procedures, to establish a supportive and cooperative environment. Strengths include strong interpersonal skills, excellent problem solving, proficient at multi-tasking, meeting ample deadlines and dynamic customer service.

Skills
  • Solid and positive tenant relations
  • Strong organizational skills and work load management
  • Ability to work in face-paced environment
  • Team Leadership and Training
  • Proficient with several work order systems
  • Knowledge of Yardi software
Education and Training
St John's University Jamaica, NY, Expected in 05/2003 Bachelor of Science : - GPA :
Experience
Cushman & Wakefield - Sr. Property Manager
Princeton, NJ, 10/2018 - Current
  • Manage day-to-day operations for 415,000 sq. ft. commercial property
  • Responsible for all facets of management including supervision of contracted services, budget development, contract administration*****
  • Project managed an elevator modernization of (13) elevators
  • Implemented certain operational and physical improvements which will ensure a safe and responsible environment for our employees, tenants, vendors, and visitors and ensure continued tenancy during covid
  • Continue to monitor daily covid updates from local, state, and federal governments as they develop plans and guidance
  • Inspect grounds, facilities and equipment to determine repair and maintenance needs
  • Supervise routine maintenance and emergency response services provided by contractors and vendors
  • Manage overall tenant relations, and promote tenant satisfaction
  • Monitor building expenses and review and approve invoices related to property costs based on budgetary and contractual specifications
  • Liaise between construction manager and tenant during build-out phase of tenant suites
  • Oversee (2) parking facilities and schedule routine maintenance to keep facilities in excellent shape
  • Manage and oversee monthly tenant parking in accordance with parking agreements
Doordash - Regional Facilities Manager
Askov, MN, 12/2016 - 10/2018
  • Managed a portfolio of 12 sites throughout the east coast region
  • Performed routine inspections of each site to keep facilities in excellent shape
  • Oversaw all maintenance and repair work, including obtaining quotes from vendors, scheduling, coordinating and reviewing work after completion
  • Maintained the highest level of client service while handling all service requests in a timely and effective manner
  • Ensured service providers met contractual obligations (HVAC, janitorial, pest control, etc)
  • Scheduled inspections, cleanings/disinfects and legionella testing of cooling tower to comply with city and state regulations, also maintained water treatment plan and addressed and cured any tower violations issued
  • Produced and managed operating budgets for assigned portfolio, tracked and reviewed variances and managed within target
  • Monitored the premises to asses the physical condition of maintenance and capital improvement needs of each property
  • Maintained a safe work environment, recognizing hazards, and identifying problems
  • Responded to emergencies by coordinating resources and implementing corrective and preventative actions
  • Supported project management with new projects, build-outs, and office moves throughout the portfolio
The Integral Group Llc - Property Manager
Bethlehem, GA, 10/2008 - 12/2016
  • Directed all aspects of property management for a Class-A commercial building and (3) commercial townhouses totaling 500,000 square feet.
  • Performed daily site walkthroughs, monitored, coordinated and scheduled preventative maintenance work and repair work
  • Managed in-house engineer, maintenance and security staff
  • Coordinated and developed business relationships with tenants and vendors.
  • Ensured that appropriate insurance requirements were in place for all tenants and vendors
  • Prepared and conducted monthly meetings with ownership
  • Administered all landlord and tenant obligations in accordance with lease agreements
  • Conducted move-in and move-out inspections of tenants space, determined charges for any damages and arranged for any necessary restorations
  • Evaluated new tenant lease agreements and organized all necessary work for lease commencement
  • Arranged and oversaw all repairs, maintenance and landlord/tenant construction
  • Ensured all contractors working in the building abided by building policies and procedures
  • Reviewed, coded, and approved all invoices related to building operations
  • Delivered and collected rent, monitored delinquent payments and initiated collection activities when necessary
  • Oversaw QACP for accuracy and projected any unanticipated costs
  • Prepared and worked with accounting department on annual operating and capital expense budgets, along with monthly variance reports
  • Reacted and assisted in emergency situations and incidents that occur on the property
  • Attended and oversaw EAP training required by Local Law 26, scheduled and attended semi-annual fire drills with building staff and tenants
  • Knowledge of various local laws (Elevators, Facades, etc.)
  • Ensured compliance with all NYC reporting and regulatory requirements
  • Handled all violations, proof of correction, and certificate of correction to the issuing office

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Resume Overview

School Attended

  • St John's University

Job Titles Held:

  • Sr. Property Manager
  • Regional Facilities Manager
  • Property Manager

Degrees

  • Bachelor of Science

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