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sr property manager resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Driven and talented customer service professional with expert team leadership, planning and organizational skills. Diligent trainer with exceptional management abilities and results-driven approach. Interested in obtaining a challenging position which will allow me to utilize my expertise, experience and acquired skills. Also ,bringing solid blend of people skills combined with ability to implement and enforce rules and regulations. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.

Skills
  • Database management
  • Telephone and email etiquette
  • Effective leader
  • Client account management
  • Efficient under pressure
  • Internet marketing
  • Exceptional oral and written communication skills
  • Organization
  • Relationship development
  • Budget management skills
  • Understanding of lease agreements
  • Staff training/development
  • Customer service-oriented
  • RentCafe Software
  • Affordable housing programs knowledge
  • Microsoft applications proficiency
  • Problem resolution
  • Team management
Work History
Sr. Property Manager, 07/2019 - Current
Cushman & Wakefield Maumelle, AR,
  • Audited files and reported any issues requiring follow-up to program manager
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market
  • Scheduled outside contractors for major maintenance issues
  • Analyzed and evaluated monthly and quarterly financial statements
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
  • Prepared specifications, solicited bids and approved subcontracts for building services
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
  • Maintained sufficient number of units market-ready at all times
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
  • Trained and motivated leasing staff during bi-monthly trainings
  • Experience with Section 8
  • Experience with renovations
  • Established rental rates by surveying local rental rates and calculated overhead costs.
  • Prepared annual budget, scheduled expenditures and collected monthly rent from tenants.
Assistant Property Manager, 11/2016 - 07/2019
Help Usa Bellport, NY,
  • Introduced and monitored effective lease renewal programs
  • Developed and executed plan to achieve and maintain 98% or better rate of occupancy
  • Handled disciplinary actions, performance appraisals and terminations
  • Verified income, assets and expenses and completed file tracking sheet for each applicant
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
  • Verified that all customer complaints were handled promptly and appropriately
  • Maintained sufficient number of units that were market-ready at all times
  • Carefully screened applicants for tenancy
  • Established strong, professional relationships with Staff and residents by promoting team collaboration and delivering exemplary service
  • Communicated effectively with owners, residents and on-site associates
  • Managed a community of nearly 239 apartment homes
Medical Scheduler, 12/2014 - 11/2016
Good Shepherd Hospice Cameron, MO,
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Organized patient files and streamlined operations to improve efficiency.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Answered phone calls and messages , scheduling appointments and handling patient inquiries.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
Certified Nursing Assistant, 02/2013 - 10/2014
Community Health Association Of Spokane Deer Park, WA,
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Transported patients between rooms and appointments or testing locations.
Education
Bachelors Degree: Sociology, Expected in 2015
-
Norfolk State University - Norfolk, VA
GPA:
Status -
: Health Information Technology, Expected in 11/2020
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Fayetteville Technical Community College - Fayetteville, NC
GPA:
Status -
Certifications

RAM

Fair Housing

Medical Billing & Coding Certification in progress

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Resume Overview

School Attended

  • Norfolk State University
  • Fayetteville Technical Community College

Job Titles Held:

  • Sr. Property Manager
  • Assistant Property Manager
  • Medical Scheduler
  • Certified Nursing Assistant

Degrees

  • Bachelors Degree

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