Sr Manager Human Resources Staffing Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Website, Portfolio, Profiles
Professional Summary

Dynamic Human Resources and Staffing Manager with 8+ years of scaling HR operational support and meeting aggressive, high-volume recruitment targets for high-growth organizations such as Amazon, Meijer, and Target.

  • Succession planning
  • Compensation and benefits
  • Payroll coordination
  • Recruitment
  • Compensation Structuring
  • Benefits and Compensation Management
  • Training and Development
  • Conflict Resolution
  • Organizational Development
  • Training programs
  • Risk management
Work History
Sr. Manager, Human Resources & Staffing, 03/2017 to Current
AmazonCity, STATE,

Developed and implemented Human Resources business processes to drive an effective, scalable, and engaging employee experience for Wisconsin/Northern IL region of 20+ locations with 15,000 employees—Owned onboarding, policy guidance, employee relations, leadership coaching, candidate experience, talent management, investigations, compliance, organizational development, workforce planning, and full-cycle recruitment for 10,000 hourly hires annually

Translated the Amazon HR strategy into optimized processes for new site launches, employee relations best practices, orientation and training workflow design, employment law compliance, HRIS data changes, employee communications, talent community engagement, candidate job application workflow, diversity & inclusivity talent onboarding, operational labor planning, multi-channel talent acquisition plans, and new acquisition integrations. Influenced and partnered cross-functionally with HR centers of excellence, business line directors, senior operations leaders, front-line HR customer service, engineering, and finance leadership to gain buy-in and build alignment on HR initiatives, hiring needs, and operational goals. Managed all staffing operations, encompassing I9, metrics, analytics, and full-cycle talent acquisition for 20+ locations. Developed, coached, and managed HR team performance. Provided HR leadership during a period of 50% rapid sales growth while meeting 94% of the hiring need and reducing sourcing costs by $150,000.

u Launched 6 of Amazon’s largest logistics facilities in the Midwest by meeting goals to hire 500 to 2,500 employees for on-time opening.

u Developed and implemented recruitment and compliance processes to integrate newly acquired 3rd party airport operations into the Amazon Air business organization.

People Business Partner (HRBP), 02/2015 to 03/2017
MeijerCity, STATE,

People Business Partner (Human Resources Business Partner) Full employee life cycle ownership for $200M Wisconsin market, 6 locations with 1,000 employeesincluding employee relations, policy guidance, recruitment, staffing, onboarding, training, leadership coaching & development, succession planning, performance appraisal & talent management, compensation, investigations, FMLA, leave of absence, college internship program mentor and coach, employment law, legal compliance and equal opportunity employment auditing, organizational development, workforce planning, benefits, HRIS, disciplinary action, offboarding, and human resource strategic direction. Lead pilot initiatives, project management, and partnered with HR Shared Services COEs (Centers of Excellence) to provide operation insight for program development

u Launched Meijer’s largest, rapid expansion into the State of Wisconsin by developing recruiting processes to hire 300-person teams for 6 locations each. Lead the employee relations strategy and created an employee experience-obsessed culture by implementing frequent multi-channel communications, department visits, leadership training, safety walks, open door policy, transparent job transfer processes, inclusive hiring practices, timely conflict resolution, associate all hands & roundtable meetings, associate engagement survey & feedback tracking, and HR operational excellence audits.

u Spearheaded HRIS HCM transition from an antiquated HR system to a fully integrated HRIS & Time and Attendance System. Develop and deliver rapid training roll-out in partnership with software integration development team to ensure alignment to operational business processes.

Manager, Ops & District Human Resources Expert, 07/2007 to 02/2015
Target, Express, PacSun, TillysCity, STATE,

Manager, Retail Ops & District Human Resources Expert—Managed employee relations, performance management, leadership development, workforce and budget planning, compensation, driving applicants and recruitment, performance appraisal, safety, coaching, owned relationship with HRSS (HR Shared Services), motivated, passion, judgment, impact, committed business knowledge to innovative strategy, policy guidance, educating and driving consistent best practices, and change management for a $3M location, 50+ employees. Supported a market of 10 locations as the HR Best Practice SME (Subject Matter Expert) Realigned regional workforce planning strategy to proactively meet appropriate seasonal hiring goals, ramp onboarding for 30+ hires, while delivering a 30% reduction in payroll costs Managed labor relations, skills training programs, business leaders, collaborate, resourceful, influencing, self-motivated, collaborative, recruitment, labor planning, safety, coaching, succession planning, leadership development, and HR policy guidance as in-house HR expert. Supported $60M location and managed 60+ employees. Championed communication initiatives to lead the market in lowest turnover %

Bachelor of Science: Business Management, Human Resources, Expected in 05/2013
University of Wisconsin - Parkside - Kenosha, WI

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Resume Overview

School Attended
  • University of Wisconsin - Parkside
Job Titles Held:
  • Sr. Manager, Human Resources & Staffing
  • People Business Partner (HRBP)
  • Manager, Ops & District Human Resources Expert
  • Bachelor of Science

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