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Sr. IT Manager, Applications Development Resume Example

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SR. IT MANAGER, APPLICATIONS DEVELOPMENT
Professional Summary
Seasoned Software Development Manager successful at developing product road maps and leading cross-functional software teams from prototype to release. Excels at project cost planning and iterative development while adhering to established SDLC.
Skills
  • Agile methodologies
  • Business process improvement
  • Change management
  • Requirements gathering
  • Service-oriented architecture
  • Results-oriented
  • Systems Development Life Cycle (SDLC)
  • Mitigation plan development
  • Effective multi-tasker
  • Strategic planning
  • Team player
  • Project management
  • Vendor sourcing and negotiations
  • Personnel management
  • Customer-oriented
  • Complex problem solving
  • High-profile presentations
Work History
09/2008 to Current
Sr. IT Manager, Applications Development GC Services, LP – Houston, tX
  • Designed and implemented new technology-based global projects such as webservices, XML, SOAP, https.
  • Coached and mentored 12 staff members, including conducting performance reviews.
  • Led bi-weekly Scrum planning meetings to develop team strategies, adapting to constantly changing goals and define project objectives.
  • Led communication with stakeholders regarding product goals and progress made.
  • Collaborated with the cross-functional and technical teams to launch products on time and within budget.
  • Led the development team that implemented APIs used to facilitate SOA technology. 
02/2008 to 10/2008
IT Consultant The Mens Wearhouse – Houston, TX
  • UniVerse System Administration.
  • Maintained and monitored the UniVerse database and serverinfrastructure, including DataStage.
  • Translated business goals, feature concepts and customer needs into prioritized database requirements to facilitate and implement the UniVerse servers upgrade.
04/2000 to 12/2007
IT Applications Manager Black Box Network Services – Houston, TX
  • Technical applications lead in strategic planning with executives to facilitate and support mission-critical company initiatives.
  • Technical architect and implementation management in multiple integrations and migrations to consolidate applications and systems from disparate ERP and CRM packages to promote operational efficiencies and minimize operating costs.
  • Establish and direct the strategic long term goals, policies and procedures for the company's custom Multi-Value CRM and ERP technologies.
  • Manage the life cycle of multiple projects
  • Provide day-to-day leadership and management to assist business partners in achieving goals through IT solutions 
  • Staff development and review 
  • Manage IT associates and contractors to support, maintain and enhance the integrated Multi-Value custom application (SIMS, a CRM and ERP) and SAP; including the inbound and outbound interfaces to SAP R/3, Trilogy's eSolution, CustomerWeb, Gentran and IVR, SOAP, XML 
06/1999 to 03/2000
Sr. Programmer Analyst Alliance Entertainment Corporation – Coral Springs, FL
  • Software development on a UniData distribution / POS package including design, enhancement and implementation.
  • Managed the development lifecycle of a VMI (Vendor Managed Inventory) application designed for Blockbuster and MARS including requirements gathering, design, development, testing and integration testing with Blockbuster and implementation.
  • Application Components
07/1995 to 04/1999
Applications Supervisor Automatic Data Processing ADP – Hoffman Estates, IL
  • Developed and implemented the Technical Support model for supporting Oracle, Pick and Clarify Established procedures and policies regarding I.T.
  • Support Recruited, trained, developed and managed Information Technology developers Project management Identify business challenges and recommend automated solutions Implemented an automated call tracking system , Clear Support from CLARIFY Developed Clarify reports using SQL Created reports from the Oracle data warehouse utilizing Cognos' Impromptu PICK / AIX systems administration including security and system performance analyses Performed DBA functions for PICK relational database including correction of GFEs through the debugger Maintained PICK software including modification, debugging, migration related issues & efficiency analyses Major Accomplishments
04/1994 to 07/1996
Consultant Barras Consultants – Schaumburg, IL
  • Managed the development lifecycle for financial applications relevant to the heavy highway and construction industry including requirements gathering, design, development, testing and integration testing.
  • Contractual details encompassing business analyses Systems analyses Database administration Training, Installation, software enhancement.
  • Operating Systems
09/1991 to 04/1994
Technical Support Analyst Digital Products / BGIS Systems – Naperville, IL
  • Technical Support for a VAR with a perpendicular in the heavy highway construction industry PICK / AIX systems administration including security and system performance analyses Perform DBA functions for PICK relational database including correction of GFEs through the debugger Maintain PICK software including modification, debugging, migration related issues & efficiency analyses Code PICK programs needed to maintain database integrity and user requested upgrades Training, Installation, software enhancement.
10/1985 to 04/1989
Manager Ring Response Ltd. / Hanover House – Skokie, IL
  • Information Systems Managed MIS department of a POS system / call center for catalog companies operating 300 users 24hrs/7days/week Business systems analyses Software development including design, enhancement and implementation Pick Database Administration on 5 General Automation super minis supporting 300 users Recruited & trained MIS personnel Migrated from Microdata Reality to General Automation operating on Advanced PICK Developed disaster recovery plans.
Education
2009
BBA: Management, Cum Laude
 Columbia College - Columbia, MO
 GPA: Cum Laude Management Cum Laude
12 1998
SAP - Houston, TX - Certification AC010 - Financial Accounting and Reporting BC400 - ABAP Workbench BC401 - ABAP Programming Techniques 1/1999 Oracle - Chicago, IL - Certification Inventory, Jan. 1999 Financial Functional Foundations :
Accounts Payable -
Skills
ABAP, Accounting, AIX, AP, application development, approach, AR, Automation, Basic, Billing, Business systems, call center, catalog, change management, CLARIFY, Client server, Cognos, Consulting, Contract Administration, CRM, data warehouse, Database Administration, Database, DataStage, debugging, disaster recovery, EDI, ERP, Financials 7.53, Financial, Financial Accounting, Functional, Gentran, GL, Hyperion 4.7, Impromptu, Information Systems, Information Technology, Inventory, IVR, Job Costing, Languages, leadership, Market, MARS, MS-Project, 2000, migration, MIS, Operating Systems, Oracle, DBA, Oracle Financials, PL/SQL, PeopleCode, PeopleSoft, personnel, PICK, Pick Basic, policies, POS, Power Play, Programming, Project management, project plans, Reality, relational database, Reporting, requirements gathering, SAP, SAP 4.6, SAP 4.6 - AR, SAP R/3 4.6, SAP R/3, Siebel, SIMS, SOAP, Software development, SQL, SQR, Staff development, strategic, strategic planning, Supply Chain, systems administration, System Administration, Technical Support, upgrades, Warehousing, Workbench, XML
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Resume Overview

Companies Worked For:

  • GC Services, LP
  • The Mens Wearhouse
  • Black Box Network Services
  • Alliance Entertainment Corporation
  • Automatic Data Processing ADP
  • Barras Consultants
  • Digital Products / BGIS Systems
  • Ring Response Ltd. / Hanover House

School Attended

  • Columbia College
  • Accounts Payable

Job Titles Held:

  • Sr. IT Manager, Applications Development
  • IT Consultant
  • IT Applications Manager
  • Sr. Programmer Analyst
  • Applications Supervisor
  • Consultant
  • Technical Support Analyst
  • Manager

Degrees

  • BBA : Management, Cum Laude
    SAP - Houston, TX - Certification AC010 - Financial Accounting and Reporting BC400 - ABAP Workbench BC401 - ABAP Programming Techniques 1/1999 Oracle - Chicago, IL - Certification Inventory, Jan. 1999 Financial Functional Foundations :

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