Sr. IT Manager, Applications Development Resume Example GC Services, LP

SR. IT MANAGER, APPLICATIONS DEVELOPMENT

Professional Summary

Seasoned Software Development Manager successful at developing product road maps and leading cross-functional software teams from prototype to release. Excels at project cost planning and iterative development while adhering to established SDLC.

Skills

Agile methodologies
Business process improvement
Change management
Requirements gathering
Service-oriented architecture
Results-oriented
Systems Development Life Cycle (SDLC)
Mitigation plan development
Effective multi-tasker
Strategic planning
Team player

Project management
Vendor sourcing and negotiations
Personnel management
Customer-oriented
Complex problem solving
High-profile presentations

Work History

09/2008 to Current

Sr. IT Manager, Applications DevelopmentGC Services, LP – Houston, tX

Designed and implemented new technology-based global projects such as webservices, XML, SOAP, https.
Coached and mentored 12 staff members, including conducting performance reviews.
Led bi-weekly Scrum planning meetings to develop team strategies, adapting to constantly changing goals and define project objectives.
Led communication with stakeholders regarding product goals and progress made.
Collaborated with the cross-functional and technical teams to launch products on time and within budget.
Led the development team that implemented APIs used to facilitate SOA technology.

02/2008 to 10/2008

IT ConsultantThe Mens Wearhouse – Houston, TX

UniVerse System Administration.
Maintained and monitored the UniVerse database and serverinfrastructure, including DataStage.
Translated business goals, feature concepts and customer needs into prioritized database requirements to facilitate and implement the UniVerse servers upgrade.

04/2000 to 12/2007

IT Applications ManagerBlack Box Network Services – Houston, TX

Technical applications lead in strategic planning with executives to facilitate and support mission-critical company initiatives.
Technical architect and implementation management in multiple integrations and migrations to consolidate applications and systems from disparate ERP and CRM packages to promote operational efficiencies and minimize operating costs.
Establish and direct the strategic long term goals, policies and procedures for the company's custom Multi-Value CRM and ERP technologies.
Manage the life cycle of multiple projects
Provide day-to-day leadership and management to assist business partners in achieving goals through IT solutions
Staff development and review
Manage IT associates and contractors to support, maintain and enhance the integrated Multi-Value custom application (SIMS, a CRM and ERP) and SAP; including the inbound and outbound interfaces to SAP R/3, Trilogy's eSolution, CustomerWeb, Gentran and IVR, SOAP, XML

06/1999 to 03/2000

Sr. Programmer AnalystAlliance Entertainment Corporation – Coral Springs, FL

Software development on a UniData distribution / POS package including design, enhancement and implementation.
Managed the development lifecycle of a VMI (Vendor Managed Inventory) application designed for Blockbuster and MARS including requirements gathering, design, development, testing and integration testing with Blockbuster and implementation.
Application Components

07/1995 to 04/1999

Applications SupervisorAutomatic Data Processing ADP – Hoffman Estates, IL

Developed and implemented the Technical Support model for supporting Oracle, Pick and Clarify Established procedures and policies regarding I.T.
Support Recruited, trained, developed and managed Information Technology developers Project management Identify business challenges and recommend automated solutions Implemented an automated call tracking system , Clear Support from CLARIFY Developed Clarify reports using SQL Created reports from the Oracle data warehouse utilizing Cognos' Impromptu PICK / AIX systems administration including security and system performance analyses Performed DBA functions for PICK relational database including correction of GFEs through the debugger Maintained PICK software including modification, debugging, migration related issues & efficiency analyses Major Accomplishments

04/1994 to 07/1996

ConsultantBarras Consultants – Schaumburg, IL

Managed the development lifecycle for financial applications relevant to the heavy highway and construction industry including requirements gathering, design, development, testing and integration testing.
Contractual details encompassing business analyses Systems analyses Database administration Training, Installation, software enhancement.
Operating Systems

09/1991 to 04/1994

Technical Support AnalystDigital Products / BGIS Systems – Naperville, IL

Technical Support for a VAR with a perpendicular in the heavy highway construction industry PICK / AIX systems administration including security and system performance analyses Perform DBA functions for PICK relational database including correction of GFEs through the debugger Maintain PICK software including modification, debugging, migration related issues & efficiency analyses Code PICK programs needed to maintain database integrity and user requested upgrades Training, Installation, software enhancement.

10/1985 to 04/1989

ManagerRing Response Ltd. / Hanover House – Skokie, IL

Information Systems Managed MIS department of a POS system / call center for catalog companies operating 300 users 24hrs/7days/week Business systems analyses Software development including design, enhancement and implementation Pick Database Administration on 5 General Automation super minis supporting 300 users Recruited & trained MIS personnel Migrated from Microdata Reality to General Automation operating on Advanced PICK Developed disaster recovery plans.

Education

2009

BBA: Management, Cum Laude
Columbia College - Columbia, MO
GPA: Cum LaudeManagement Cum Laude

12 1998

SAP - Houston, TX - Certification AC010 - Financial Accounting and Reporting BC400 - ABAP Workbench BC401 - ABAP Programming Techniques 1/1999 Oracle - Chicago, IL - Certification Inventory, Jan. 1999 Financial Functional Foundations :
Accounts Payable -

Skills

ABAP, Accounting, AIX, AP, application development, approach, AR, Automation, Basic, Billing, Business systems, call center, catalog, change management, CLARIFY, Client server, Cognos, Consulting, Contract Administration, CRM, data warehouse, Database Administration, Database, DataStage, debugging, disaster recovery, EDI, ERP, Financials 7.53, Financial, Financial Accounting, Functional, Gentran, GL, Hyperion 4.7, Impromptu, Information Systems, Information Technology, Inventory, IVR, Job Costing, Languages, leadership, Market, MARS, MS-Project, 2000, migration, MIS, Operating Systems, Oracle, DBA, Oracle Financials, PL/SQL, PeopleCode, PeopleSoft, personnel, PICK, Pick Basic, policies, POS, Power Play, Programming, Project management, project plans, Reality, relational database, Reporting, requirements gathering, SAP, SAP 4.6, SAP 4.6 - AR, SAP R/3 4.6, SAP R/3, Siebel, SIMS, SOAP, Software development, SQL, SQR, Staff development, strategic, strategic planning, Supply Chain, systems administration, System Administration, Technical Support, upgrades, Warehousing, Workbench, XML

Resume Overview

Companies Worked For:

GC Services, LP
The Mens Wearhouse
Black Box Network Services
Alliance Entertainment Corporation
Automatic Data Processing ADP
Barras Consultants
Digital Products / BGIS Systems
Ring Response Ltd. / Hanover House

School Attended

Columbia College
Accounts Payable

Job Titles Held:

Sr. IT Manager, Applications Development
IT Consultant
IT Applications Manager
Sr. Programmer Analyst
Applications Supervisor
Consultant
Technical Support Analyst
Manager

Degrees

BBA : Management, Cum Laude
SAP - Houston, TX - Certification AC010 - Financial Accounting and Reporting BC400 - ABAP Workbench BC401 - ABAP Programming Techniques 1/1999 Oracle - Chicago, IL - Certification Inventory, Jan. 1999 Financial Functional Foundations :

Sr. IT Manager, Applications Development Resume Example

Resume Score: 90%

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