My objectives are to obtain a position in a corporate environment where I can expand my knowledge and experience in the field of Information Technology. Over 16 years of experience in the Information Technology field and computer operations with 10 years in the service and support field dealing with hardware, software and network problem resolution. Knowledgeable IBM I System Administrator demonstrating exceptional communication and leadership skills. Focused on taking a systematic approach to solving complex problems. Knowledgeable and skillful with the IBM i (AS400) midrange systems operations, security, administration and documentation.
IBM i OS/400 i/5 OS support and installation
IBM Power 720 and 770
IBM Storwize V7000
HMC, VIOS, and LPAR planning and build
IBM i Navigator and System Director
IBM i Client Solution
IBM i Access for Windows
IBM iDoctor for IBM i
WebSphere MQ for Messaging
Backup and Recovery Media Services (BRMS)
VISION MIMIX, OMS400/ODS400 for High Availability
HelpSystesms ROBOT Enterprise, Console, Alert, Client and Scheduler
DBU, SQL, Query/400 and Web Query
Scripting languages: OS/400 CL, HTML
DocManager (SPYVIEW) Document Archiving and Retrieval Application
KOFAX Document Capture Software
KRONOS Workforce Management
ACOM Document Management
Quadrant FASTFAX Management
Seasoft ABS Message, Security and Audit
Lotus Notes (e-mail system).
Trackit (Incident Tracking software).
Unicenter Service Desk (Incident Tracking Software).
Acorde (Imaging System)
Destiny (Mortgage Software)
Loan Officer Plus (Mortgage software)
MCSE / MCDBA (Microsoft System Engineer and Data Base Administrator Courses)
Windows Operating System and Microsoft Office.
Fluent in English
Fluent in Spanish
New technology and product research
Customer service specialist
12/2015 to Current
Sr. IBM i System AdministratorSouthern Glazer's Wine and Spirits or America － Miramar, FL
Responsible for deploying the release of new technologies as well as designs, installs, configures, maintains and performs system integration testing of PC/server operating systems, related utilities, hardware and other infrastructure components for production and non-production environments.
Responsible for troubleshooting server problems.
Researching, evaluating and recommending software and hardware products.
Supporting server platforms and messaging services and maintaining a secure system environment.
10/2010 to 12/2015
IBM iSeries System AdministratorSouthern Wine and Spirits － Miramar, FL
Responsible for the general administration and security of multiple iSeries systems.
Part of my responsibilities are to maintaining the systems with the latest OS level, upgrade the Hardware as needed, install the latest IBM technical refreshes and cumulative PTF groups in order to keep the systems running and working more efficiently.
Other responsibilities include: maintainance and upgrading our third party software like Spyview, Acom, Kofax, Kronos, Quadrant, ROBOT, Vision, ABS products, and advising and training our customers on how to use the these product more effiently and using the most efficient practices.
10/2005 to 10/2010
IBM iSeries Sr. Computer Operator/Team LeaderSouthern Wine and Spirits － Miramar, FL
Responsible for the general operation, administration and security of multiple AS400 mainframe computer system network.
Loading and maintaining the system using program temporary fixes, processing data, submitting jobs, resolving console messages, control user retrievals and user job traffic, perform system backups, creating control language programs for the automation of daily and routine jobs, documenting processes and writing procedures.
Also, providing first level support to our in-house applications by identifing errors, reporting and working directly with programmers to resolve the issue.
As a Team Leader, responsibilities also included monitoring and supervising the daily operation activities of team of operators, organizing, training and scheduling all systems saves, restores and systems maintanance.
02/2001 to 10/2005
Technical Support Specialist II / Senior AS400 Computer
Operator/AdministratorUniversal American Mortgage Company/ LENNAR Corporation － Miami, FL
Provide solutions to technical computer related questions, troubleshooting the network, installing and updating software, setup network printers, maintain databases, create user accounts and grant security level on different network environment platforms.
Responsible for the general operation, administration and security of an AS400 mainframe computer system.
Loading and maintaining the system using program temporary fixes, processing data, submitting jobs, balancing, transmitting and collecting lockbox and bank transaction files, resolving console messages, control user retrievals and user job traffic, performing system backups, monitoring the operating systems and creating CL programs for the automation of daily and routine jobs.
12/1999 to 01/2001
Senior AS400 Computer Operator / Production Control SupervisorJack Henry and Associates. Miami Service Bureau － Miami, FL
Major responsibilities include the general operation of an AS400 computer system; updating and maintaining system programs using PTF's, processing, balancing, transmitting digital information using TCP/IP, FTP for local banks in the state of Florida.
Controlling the work flow and verifying the timely and accurate processing of all computer operators and processors; implementing and revising new procedural standards and methods to improve production.
02/1996 to 12/1999
Computer OperatorA.I.B. Financial Group － Miami, FL
Responsible for the operation of the AS400.
Computer System; resolving computer control messages; performing system backups; monitoring and controlling user retrievals and user job traffic on the OS400 operating system; printing and distributing reports.
Bachelor's Degree: Computer ScienceFlorida International University － Miami, FLComputer Science
MCSE / MCDBA
Certification: Pursuing Microsoft CertificationsFlorida International University － Miami, FL
Associate: Computer Science ScienceMiami Dade Community College － Miami, FLComputer Science Science
Microcomputer OperationsUnited Business Institute － Hialeah, FL
High School DiplomaMiami Senior High School － Miami, FL
Salary Requirements: Negotiable.
Proficient in written and spoken English and Spanish
AS400, automation, Backup, CL, Hardware, Client, databases, Data Base, Destiny, Document Management, e-mail, Engineer, English, FTP, HTML, IBM i, IBM, Imaging, KRONOS, Team Leader, Lotus Notes, Director, mainframe, Messaging, messaging services, Access, MCDBA, MCSE, Microsoft Office, Windows Operating System, Windows, Enterprise, Navigator, network printers, network, ODS, operating systems, OS, operating system, organizing, OS/400, OS/400 i, OS400, processes, processors, reporting, Researching, scheduling, Scripting, Spanish, SQL, supervising, system integration, TCP/IP, Trackit, troubleshooting, upgrading, upgrade, utilities, VISION, WebSphere, written