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Sr. HR Manager Resume Example

Resume Score: 80%

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SR. HR MANAGER
Summary

Goal-oriented Senior Human Resources Manager enthusiastic about transforming and modernizing HR departments to meet changing company and industry demands. Specializing in employee relations and building morale at all levels. Ready to offer 13 years' experience and a strong record of accomplishment to my organizations.

Skills
  • ADP
  • Agency
  • Attorney
  • Benefits
  • Benefits Administration
  • Contracts
  • Contract Management
  • Council
  • Client
  • Database
  • Employee Relations
  • Forms
  • Government
  • Hiring
  • HRIS
  • Human Resources
  • Human resource
  • HR
  • Invoicing
  • Legal
  • Letters
  • Managing
  • Meetings
  • Access
  • Office
  • Payroll
  • Performance reviews
  • Performance Management
  • Personnel
  • Policies
  • Presentations
  • Pricing
  • Project management
  • Recruiting
  • Reporting
  • Safety
  • Staffing
  • Tax
  • Vendor management
  • Equal employment laws
  • Building morale
  • HRIS proficiency
  • Policy optimization
  • Employee engagement
  • Leadership development
  • Training development
  • Recruitment and hiring
  • Compliance
  • Operational improvement
  • Relationship development
  • Supervision
  • Administrative support
  • Project organization
  • Communications
  • Problem resolution
  • Process improvement
Experience
Sr. HR Manager | 06/2014 to Current
Company Name - City, State
  • Sr. Manager for a leading provider of engineering, project management, survey, inspection, and construction management worldwide.
  • Managed all U.S locations, Canada, Trinidad and Tobago, and UK offices:.
  • Managed all onboarding and new hire orientation.
  • Work with IT to make sure all new employees receive computers, office set up, and access to required systems, prior to start date.
  • Train all new employees on company policies and procedures.
  • Identified training needs and oversaw specialty workshops.
  • Worked with department managers to establish performance evaluation and improvement processes.
  • Established paths for employee promotion and development, as well as clear succession plans for key positions.
  • Developed plans to increase morale and engagement in order to improve job satisfaction and reduce turnover.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Scheduled random drug testing for employees to diminish regularity risks.
  • Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Conducted research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.
  • Established measures to promote diversity and drive equal access to opportunity and advancement.
HR Manager | 03/2013 to 04/2014
Company Name - City, State
  • HR Manager for the Construction hiring office, managing two employees.
  • Managed 15+ job sites in accordance with the job site locations.
  • New Hires – Staffed project sites with required personnel.
  • Processed all new hire paperwork, drug testing through DISA or clinic (DOT & N-DOT) and required safety trainings with Houston Area Safety Council.
  • Staffing and Workforce planning – Worked with the job site managers on the required personnel that was needed.
  • Job requisitions would come in and job sites were staffed accordingly through proper recruiting efforts.
  • Mobilization and de-mobilization was provided.
  • Staffed job sites according the client and job site requirements.
  • Policy and Procedures – Worked with the corporate office to make sure policy and procedures were updated accordingly.
  • All new hires were trained on employee handbook before going out to the job sites.
  • Employee Relations – Responsible for handling all employee relations issues, conducting proper investigations, and documenting each situation as required.
  • Followed each situation all the way through to ensure a proper outcome occurred.
  • Benefits Administration – Worked with the corporate office regarding new hire set up and terminations.
  • Handled open enrollment for all job sites and assisted employees with changes.
  • Processed wage garnishments and child & medical support orders.
  • Training – Coordinated with DISA (DOT & N-DOT) & Houston Area Safety Council to ensure the hiring office was in compliance at all times regarding new hires and terminations.
  • HRIS Management – Managed all employee data in HRIS system, Safety Council database and DISA drug & alcohol database.
  • Maintained required legal and compliance forms accordingly.
  • Terminations / Unemployment Claims - Responsible for handling all terminations such as layoffs, terminations for cause, and resignations.
  • Answered all unemployment claims and unemployment claim disputes with Texas Workforce Commission.
  • Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
  • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
  • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
  • Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits.
Sr. Human Resource Representative | 11/2007 to 03/2013
Company Name - City, State
  • For Wood Group offices providing full support for inpat and expat employees, contractors and global offices.
  • New Hire Start / Orientation – Coordinated all new hire starts and orientation training.
  • Sent offer letters, set up start dates, processed background checks, drug testing and new hire paperwork.
  • Handled all new independent contractors and employment agency personnel.
  • Staffing / Workforce Planning – Worked with managers & supervisors on submitting job requisitions.
  • Policy and Procedures – Trained all new hires on company handbook and company procedures.
  • Provided ongoing company training for changes implemented.
  • Employee Relations – Responsible for handling all employee relations issues, conducting proper investigations and documenting each situation as required.
  • Followed each situation all the way through to ensure a proper outcome occurred.
  • Performance Management – Manage the performance review process for the company.
  • Provide ongoing training for managers and supervisors on the annual performance reviews and goal planning for their employees.
  • Worked with IT to implement a new performance review system in ADP, and trained personnel to use the system.
  • HRIS Management – Manage employee data through HRIS system, ADP system, and drug and alcohol compliance system.
  • Payroll – Managed new hire set up, personnel changes, benefits costs and invoicing, wage garnishments & child and medical support orders.
  • 401k audits – Worked with Wood Group benefits administrator to audit 401k plans.
  • Contract Management – Managed Independent Contractors and employment agency contracts for the company, checking for expirations, updated contracts when rate changes occurred, and system changes.
  • Immigration Specialist & Compliance – Responsible for keeping the company in compliance for all visa types, employment authorization, amendments, I-9's, and compliance training for managers & supervisors.
  • Worked with the company immigration attorney to track all visas for the company, regarding expirations, changing visa types, green cards, and termination of visas.
  • Assist managers with work permits for international assignments and costs for projects.
  • Global Mobility - Oversee company's global immigration program for Inpat and Expat employees.
  • Worked with 3rd party vendors for international and domestic relocation needs.
  • Coordinated with Wood Group tax department on tax equalization for employees.
  • Benefits Administration – Inpat / Expat employee set up for domestic and international plans benefit plans.
  • Leaves of Absences management – Handled all employee leaves of absence.
  • Training – Coordinate all soft skills and all technical trainings for the company with different vendors.
  • Set up training for inpat and expat employees as needed.
  • 3rd Party Vendor management - Managed all 3rd party vendors.
  • Audited invoices and negotiated contract pricing.
  • Terminations / Unemployment Claims - Responsible for handling all terminations such as layoffs, terminations for cause, and resignations.
  • Answered all unemployment claims and unemployment claim disputes with Texas Workforce Commission.
  • Enforced compliance with federal, state and local employment regulations and laws from EEO to ADA.
  • Assisted with outreach and recruitment activities to acquire qualified talent.
  • Conducted investigations, drafted summaries and devised recommendations for HR Manager.
  • Supported employees with benefits enrollments by guiding process and answering questions.
  • Planned and conducted new employee onboarding.
  • Scheduled training events and informed participants of details.
  • Prepared data and produced various reports using HRIS system.
  • Updated database with payroll and employee information.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Created and implemented highly effective and individualized human resource solutions for clients.
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
  • Diminished obstacles and saved time, spearheading special projects through effective emergency resolution.
  • Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
Education and Training
Lonestar College
Human Resources Certification in Human Resources
University of Phoenix
Bachelor of Science
Business, Global Management
Activities and Honors
Member of Society for Human Resource Management Toastmaster Club – Vice President of Public Relations Employee Relations Group (Chairman) - Continuous Education Group
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Resume Overview

School Attended

  • Lonestar College
  • University of Phoenix

Job Titles Held:

  • Sr. HR Manager
  • HR Manager
  • Sr. Human Resource Representative

Degrees

  • Human Resources Certification in Human Resources
    Bachelor of Science

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