Results oriented director with progressive management experience in academic group practice, 30 hospital system and global automation vendor. Forward thinking, detailed leader adept at solving complex problems in a collaborative manner. Skilled in product management, strategic planning, information systems implementations and management of multidisciplinary teams.
Responsible for leading new product development, identifying market opportunities, maximizing sales revenues, market share and contribution margins for medication adherence automation products in US, UK, Europe and Australia.
Responsible for leading, project planning, marketing, implementing and evaluating initiatives that support Quality, Safety and Risk short and long term strategic goals. Manages complex patient experience projects and improvement initiatives. Meets with executive team, practice administrators, dept. Chairs and physicians to discuss patient experience results and to provide guidance to improving patient satisfaction.
Served as an internal Process Improvement (PI) consultant to a 30 hospital health system. Responsible for broadening and maintaining the continuous PI culture. Leader in PI information systems projects, implementation and methodology development. This includes developing executive, physician and nursing relationship management, managing project task completion, creation of standard workflow, change management activities, metrics and analytics, facilitation and presentation.
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