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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Facilitate effective organizational process improvements, aiming to optimize and sustain value in promoting standardization through best practices in a dynamic business environment. Leadership & Team Building Analytical & Risk Mitigation Skills Strategic Planning Skills.
Areas of Expertise
  • Project Management
  • Leadership & Team Building
  • Analytical & Strategic Planning 
  • Risk Mitigation
  • Develop & Sustain Vision
  • Implementing Projects & Programs
Skills

Process improvement, Strategic planning, Risk mitigation, System configuration, Quality assurance, Develop matrix reports, User acceptance testing scripts, Business Objects, SharePoint design/administrator, Microsoft Suites, Microsoft Project, Word, Oracle.

Experience
10/2016 to 04/2018 Project Manager- PMO Ameriprise Financial | Fort Lauderdale, FL,
  • On boarding process, execution and asset management of hardware and technical assistance
  • Document PMO governance,  control processes with templates hosted on SharePoint portal.
  •  Maintain distribution list to ensure level communication across project and with IT to ensure continuity in outlook.
  • Developed and implemented automation to assist with on boarding/off boarding process.
  •  Arranged Safety & Cyber Security Training for all contractors per Andeavor’s policies and procedures. (Wholly responsible for  training, planning of classes, documentation was coordinated outside Andeavor’s business process for new hires).
  • Communicate all Project needs with Building Management, Security and Facilities.  Process change request, assign team and numbers system as well as communicate to team of all changes and completed tasks. ● Maintain and track RACI deliverable's for the entire project via Business Process Blueprint.
03/2016 to 04/2016 Project Manager- Hydrcarbon Workstream Comcast | Harvest, AL,

●  Prepare meetings/workshops/reports and presentations to communicate project status.

● Cross functional work stream collaboration to include gap analysis and resolution.

● Tracks project progress and monitors performance against plan milestone.
● Maintain organizational chart for Hydrocarbon team to include outside vendor teams as well as home teams including Business, Logistics, Trade, Crude, Commercial and IT Solutions.

 
11/2013 to 04/2015 Project Manager 3 Wells Fargo | City, STATE,

●  Responsible for leading project teams and managing all activities in a project life-cycle (initiation planning, executing/ controlling, and closing)

●  Collaborate with cross function teams and multiple lines of business.

●  Monitor Risk, scope and ability to mitigate expeditiously in order to minimize cost to Wells Fargo.

●  Consults with business partners to clarify and define project requirements and business case, including development of a statement of work.

●   Develop and revise project plans, work with users to understand complex problems and focuses on bringing issues to resolution, escalating as needed to meet timelines.

●  Creates and delivers presentations to mid-senior level management on project goals and plans, including progress reports.

●  Performs project risk analysis. Assist in leading project staff, including training and providing input to performance.

●  Designed, Developed SharePoint team sites for the business users. Create work flow in Sharepoint as well as maintaining individual access level and contributions.  Created document libraries based on group needs as well as usage of Excel in SharePoint Sites as needed.

●  On boarding experience specific to Wells Fargo intake process. Versed in PMUWS and SDLC.

 
10/2003 to 11/2013 Sr. Contract Specialist II Kinetic Concepts/Acelity | City, STATE,
● Provide support to project groups; Define requirements and implement process improvements.
● Identify areas of risk in planning and proposes mitigation plans when needed.
● Ensure effective communication of project and portfolio activities to cross functional teams.
● Track projects milestones /deliverable's and maintain budget.
● Ensure system configuration for pricing, met payer contractual requirements.
● Coordinate training; develop processes and job aids to be used for internal customer.
● Ability to multitask in a high demand area as well as meet short deadline.
● Anticipate the organizations future pricing needs based on industry modifications
● Create scripts user acceptance testing and quality control.
● Developed new hire training/process flows as well as provided scheduled training.
● Perform quality review on pricing to ensure compliance with contract terms and conditions.
● Support and execute corporate cost savings initiatives value over $1M ­$20M annually.   
 
Education
Expected in 1 2012 B.S | Organizational Management Project Management CoJessicado Christian University, Lakewood, CoJessicado GPA:

Organizational Management Project Management

Minor Psychology

Expected in 2012 | Project Management Certificate CoJessicado Christian University School of Music, Lakewood, CO GPA:
Project Management Certificate 2010

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Resume Overview

School Attended

  • CoJessicado Christian University
  • CoJessicado Christian University School of Music

Job Titles Held:

  • Project Manager- PMO
  • Project Manager- Hydrcarbon Workstream
  • Project Manager 3
  • Sr. Contract Specialist II

Degrees

  • B.S

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