Charismatic business professional successful at managing business ventures and profit positions. Effectively guides new products and services from concept to market acceptance. Experienced in sales management, marketing, technical presentation creation and service training.
Represented the agency to government, funding and field sources at meetings and conferences. Referred clients to partner agencies for additional services. Collaborated with team members to identify and accomplish agency objectives. Educated patients and families about available services and resources. Explained program offerings and requirements to clients and answered related questions.
Established effective working relationships with clients, government officials and media representatives.Wrote newsletter marketing copy and presentation materials for special projects.Developed and implemented communication strategies and information programs. Served as liaison between management, clinical staff and the community. Worked on Chronic Kidney disease task force and Diabetes Awareness campaigns for state with emphasis on rural and underserved populations.
Carefully selected, developed and retained qualified staff, as well as trained and managed over 24 new staff annually.Created annual goals, objectives and budget and made recommendations to reduce costs.Served as liaison between management, clinical staff and the community.Organized and led weekly personnel meetings with hospital leadership and team members. Identified, coordinated and participated in client relationship-building activities and meetings. Developed growth plans by identifying key clients, key targets and priority service lines.
Monitored the nursing and operation of support departments to ensure that physician needs were met and facility was properly maintained. Analyzed facility activities and data to properly assess risk management and improve services. Developed and arranged continuing education opportunities for all staff to increase knowledge and skills. Effectively served as an advisory resource by providing patient/family experience expertise. Fostered interdisciplinary relationships by negotiation and consensus building to attain goals for all disciplines.
Scheduled an average of 12 appointments per day. Managed a portfolio of 56 accounts, which generated $90,000 in revenue per quarter.Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.Developed and executed annual sales plans and strategies for the Eastern Kansas territory. Ranked in top 1% of sales representatives out of all company representatives in the world.
Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews. Trained sales teams on educational products at seminars and special events including airshows in Paris, Acapulco and Buenos Aires. Delivered exceptional account service to strengthen customer loyalty.Negotiated and closed contracts with Fortune 500 companies, including Daimler-Chrysler, Bimbo and Cemex.
Created and directed sales team training and development programs. Managed a ten million dollar sales portfolio. Coordinated with freight forwarders to expedite international shipments. Negotiated contracts with outside providers to minimize costs to the company and customers. Conducted research on logistics operations, including literature reviews, interviews and site visits. Generated monthly and annual sales reports. Forecasted manpower requirements based on daily workload and company targets.
Enthusiastic people person with advanced problem-solving and organizational skills. Strong public speaker and a careful and active listener
Reading, writing, travel, gardening and off-shore fishing.
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