Sr. Business Process Engineer Resume Example Ferrili Information Group

SR. BUSINESS PROCESS ENGINEER

Qualifications

SQL Server Management Studio *SQL Queries *Eclipse (Standard IDE & Colleague Studio *Envision Basic- Datatel(Ellucian)

Accomplishments

Programming

Increased revenues by 12% by developing codes for accounting tasks including cost estimation and revenue generation.

Operational Management

Identified, recommended and prioritized new Web features and applications in conjunction with business leaders and department managers.
Developed, coded, installed, tested, debugged and documented Web applications using appropriate editors.

Work Experience

Sr. Business Process Engineer
June 2014 to CurrentFerrili Information Group － PA

Hours Per Week: 40 Supervisor: Chris Adams(610) 340-3572) Okay to contact this supervisor: Yes The Ferrili Information Group is a dynamic organization that provides corporate outsourcing and co-sourcing, staffing and technology services, project planning and management, Enterprise Resource Planning (ERP) and a host of other core services.
I am recognized as a technical and business process expert in our organization for providing strong problem solving skills and having the ability to communicate effectively to meet project milestones under tight deadlines and under pressure.
I provide senior level support to Higher Education clients requiring immediate and expert ERP programming and application support.
I work directly with clients to conduct functional area interviews as part of the organization's continuous business process improvement and documented inefficiencies.
I worked directly with client representatives to develop and improve technology support services, such as report writing, data extractions and endorse the concept of change management and business reengineering.
I have been proficient and effective in gathering and interpreting relevant data and information in order to identify and document requirements for systems development and process reengineering.
I engage with client personnel at the executive and senior management levels across all areas of the client organization in performing business process reviews, identifying systems development and implementations plans, and leading and managing improvement projects to the business process.
Primary responsibilities include IT Programming & Support.
Provide stop gap support to keep Administrative offices moving forward.
Tailor existing programming to be compatible with SQL.
Provide expert guidance on a wide range of technology topics and issues specific to Higher Education.

Sr. Business Programmer Analyst
October 2006 to June 2014Alverno College － Milwaukee, WI

Hours Per Week: 40 Supervisor: Jim Hilby (414) 382-6354) Okay to contact this supervisor: Yes Alverno College is a four-year, independent Liberal Arts College for women, dedicated to the education of women undergrad students.
I served as a Sr.
Business Programmer Analyst in the Information Systems department.
Skilled in business process engineering and software development life cycle (SDLC), including analysis, design, development, testing and implementation of software applications.
I Worked on a variety of standard and custom programs and reports, using UniData Basic and Data Query Languages such as SQL and Data Orchastrator.
I worked directly with end users at all levels in Identifying process and system gaps to developed potential solutions, developing decision-making processes using key data and metrics as well as develop standardize procedures and best practices.
I effectively worked with key stakeholders and end users to Moved stalled projects forward to successful completions.
Provided mentoring and training to lower level programmers and system administrators.
I successfully created a custom process which allowed the Advising department to batch end student programs, update their withdrawal status, which reduced the student withdrawal process from a 40 hour project 4 times per year to less than 5 hours.
I successfully worked as a project and technical lead in the implementation of Pharos 360 a third-party student retention software; including creating a project plan, analysis, development, testing and training of end users.
I coordinating post-implementation steps to ensure acceptance of desired changes into the production environment, identifying problems, and documenting lessons learned, including any corrective or preventative actions.
The software allowed for a centralized location for staff and faculty to notify the appropriate personal in the Advising department regarding student concerns.
Implementation of this software has led to a 5% increase in student retention.
I worked directly with Alum Relations department in data conversion from legacy Benefactor to existing Colleague Advancement ERP.
Wrote functional specifications for data conversions from Colleague Benefactor to Colleague Advancement Which allowed Advancement and Alum department to use a centralized database which contained student data from admissions through graduation.

Associate Programmer Analyst
August 2004 to September 2006Milwaukee, WI

Hours Per Week: 40 Contact Information (800)367-5690 Okay to contact this Employer: Yes AT&T is telecommunication services and products provider.
Worked as an Associate Programmer/Analyst develop, maintain and support application programs for AT&T billing division.
Successfully develop detail test scenarios as well as Reviewing requirements with minimal assistance.
Provide timely and accurate reports of the current and projected status of all assigned task to Sr.
Analyst.
I worked to created user acceptance testing (UAT), including developing test plans, collecting and analyzing test results, and supporting the development of approaches to address identified issues.
I worked on COBOL programs and testing in the following environment: IBM MAINFRAME, COBOL, and XPEDITER.

Education and Training

MBA : 05/2014Alverno College － Milwaukee, WI

B.S. Degree : Information Systems, 05/2014University Of Milwaukee-Wisconsin － Milwaukee, WIInformation Systems

Professional Affiliations

Member, Hispanic Professionals of Greater Milwaukee & Member, National Society of Hispanic MBAs Bilingual in Spanish Entrinsik Informer Unidata Entrinsik Informer Dashboards Data Migration mapping Webadisor customization

Skills

Administrative, Analyst, Arts, Basic, billing, business process, business process improvement, change management, COBOL, concept, client, clients, data conversion, database, decision-making, Eclipse, ERP, Enterprise Resource Planning, senior management, functional, IDE, Information Systems, IBM MAINFRAME, managing, mentoring, personnel, problem solving skills, processes, process reengineering, Programmer, Programming, project planning and management, reengineering, report writing, SDLC, software development, SQL, SQL Server, staffing, Supervisor, systems development, telecommunication, XPEDITER

Resume Overview

Companies Worked For:

Ferrili Information Group
Alverno College

School Attended

Alverno College
University Of Milwaukee-Wisconsin

Job Titles Held:

Sr. Business Process Engineer
Sr. Business Programmer Analyst
Associate Programmer Analyst

Degrees

MBA : 05/2014
B.S. Degree : Information Systems , 05/2014

Sr. Business Process Engineer Resume Example

Resume Score: 90%

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