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sr business intelligence consultant agile product owner resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Results-oriented, professional, organized, and self-directed leader with more than 18 years of experience in data modeling and analysis, process modeling, requirements gathering, user acceptance testing, and report design. Strong background in user training, documentation, branding, and team building. The immediate goal is to acquire a business intelligence management position at a growth-oriented firm.

Skills
  • Data and Analytics
  • Business Analysis
  • SWOT Analysis
  • Work Organizing and Prioritizing
  • Data Acquisition
  • Administration and Management
  • Metadata Enhancements
  • Trend Data Analysis
  • Regulatory Reporting Requirements
  • Process Improvement
  • BI Tool and System Design
  • Business Requirements
  • Presentations and Decks
  • Dependability and Integrity
  • Attention to Detail
  • Team Collaboration
  • Systems Analysis
  • Verbal and Written Communication
  • Tableau
  • Information Flow Management
  • Sound Judgment
  • Risk Assessment
  • ERP Software
  • Database Management
  • Critical Thinking
  • Customer Service
  • Report Generation
  • Project Management
  • Requirements Analysis
  • Customer Communication
  • Adaptability and Flexibility
  • Budgeting and Forecasting
  • Presentation Delivery
  • Business Intelligence Systems
  • Data Warehousing
  • Stakeholder Communication
  • Documentation Management
  • Decision Making
  • Recommendations for Action
Education and Training
The University of Memphis Memphis, TN Expected in 05/2019 Bachelor of Business Administration : Business Information and Technology - GPA : GPA: 3.765/4.0
Certifications
Certified SAFe 5 Product Owner/Product Manager (POPM)
Experience
Nike, Inc - Sr. Business Intelligence Consultant/Agile Product Owner
City, STATE, 10/2018 - Current
  • Partner with all operations units within Nike’s North American distribution centers, leading a team of reporting and analytics developers to deliver supply chain intelligence, reporting, and analytic solutions
  • Manage stakeholder expectations, provide reporting & analytics consultation and guidance to business users, and gather end user requests which are then converted into developer requirements
  • Manage, refine, and prioritize backlogs for multiple Agile squads
  • Facilitate sprint planning and backlog refinement ceremonies in close partnership with scrum masters
  • Implemented new reporting and analytics intake process to improve and prioritize requests
  • Mentor developer and product owner team members in the areas of technical and functional documentation, business analysis, relationship building, and end user communications
  • Led Agile teams to implement several consolidated cloud-based data warehouses, leveraging Apache Spark, Attunity, AWS/S3, and Snowflake
  • This implementation allowed these distribution centers to adhere to a 7-day data retention policy designed to maintain the health and stability of the warehouse management system (Manhattan)
  • Led an Agile team to develop standardized inventory validation reporting and analytics reports for use across all Nike North American distribution centers to streamline the monthly inventory audit process.
Evergreen Packaging - Business Intelligence Solutions Manager
City, STATE, 06/2007 - 10/2018
  • Work closely with various business units with a focus on Sales & Operational Planning, Supply Chain Management, and Finance
  • Partnered with the business to modify the annual budgeting process which reduced budget prep time by more than 60%
  • Significant time is dedicated to understanding the needs of each business unit in order to manage expectations and promote the overall goals of the company
  • Schedule and facilitate meetings with business stakeholders and coordinate with IT team members to ensure both IT and the business work together to meet project expectations
  • Significant accomplishments include:
  • Corporate Intranet
  • Online Sales Service Master Data Maintenance Tools
  • Online Sales Forecast Maintenance Tools
  • BI Training Plan Development and User Training Documentation
  • Manage a team of SAP BW, ETL, Documentation, and Reporting/Dashboard developers in the implementation of Evergreen Packaging’s strategic IT implementations in partnership with the business
  • Led a team of internal/external developers and analyst in the upgrade of Evergreen Packaging’s Business Objects platform and the implementation of its new HANA Cloud platform in conjunction with the design and implementation of a new Supply Chain and Inventory visibility solution
  • The solution includes near real-time updates on in-transit shipments via EDI
  • Partnered directly with business stakeholders reducing manual reporting efforts by 75%
  • This was accomplished through the design and development of various web intelligence and crystal reports
  • Additional reporting and data discovery supplied to the business through various dashboard designs, data visualizations and data analytics
  • Established Evergreen Packaging’s BI governance standards for dashboard, reporting, and data discovery design and development
  • Partner with BI team to establish annual career goals, project goals, monitor performance, encourage the learning of new skills, cross training, and general knowledge sharing
  • Partner with other IT managers on specific IT-enabled projects as needed to achieve project and corporate goals
  • Led team of developers in the creation of a set of online master data maintenance tools designed to promote data quality within Evergreen’s BI environment
  • Other activities: Enterprise data warehouse creation, ETL development, database maintenance, HANA view design and development, dashboard/analytic design and development, and report design.
Verizon Business - HRIS - Business Analyst
City, STATE, 11/1999 - 05/2007
  • Business Intelligence (BI) – served as project lead on Verizon Business’ BI implementation
  • Designed and developed BI scorecards and dashboards for the Executive Leadership Team (ELT) and the Human Resources (HR) department
  • Also responsible for the development of web intelligence and crystal reporting
  • Additional BI responsibilities include:
  • BOBJ Universe Design
  • Data Visualizations
  • KPI Analysis
  • Desktop Intelligence Reporting
  • Data Analysis – responsible for the acquisition of data from multiple sources from several newly merged companies, query development, data normalization and data quality
  • Documentation – responsible for creating documentation for several in-house HRIS applications
  • Also responsible for application and report requirements gathering and documentation
  • General Business – served as a liaison between IT development team and business owners for various reporting projects
  • Additional duties included application development:
  • Recruiter Activity (RA) – designed to track recruiter’s applicant and interview activity
  • VZ Mergers & Acquisitions – MS Access application designed to manage data and facilitate reporting for the Mergers & Acquisition Team
  • Also served as a member of the team
  • HR Reports – a suite of reporting tools designed to allow users to quickly generate attrition reports; analyze department performance, salaries, tenure, grade and span of control

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Resume Overview

School Attended

  • The University of Memphis

Job Titles Held:

  • Sr. Business Intelligence Consultant/Agile Product Owner
  • Business Intelligence Solutions Manager
  • HRIS - Business Analyst

Degrees

  • Bachelor of Business Administration

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