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Sr. Business Continuity Analyst Resume Example

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SR. BUSINESS CONTINUITY ANALYST
Professional Overview
  • High-achieving Business Analyst/Finance Management professional with over 6 years of experience in business analysis and finance management
  • Business Analysis, Data analytical and Management skills/capabilities backed with excellent interpersonal and communication skills
  • Worked on Data Modernization regulatory reporting SEC projects, credit on boarding application development, reconciliation process migrations and outlining Business Continuity Plan for these projects
  • Banking domain experience in stakeholder communication, procedural documentation and UAT testing
  • Experience in shifting priorities and working with cross functional teams within and across organizations
  • Automated manual processes by proposing solutions and partnering with IT
  • Highly organized, committed and disciplined professional
Skills/Tools
  • Business Analysis, Business Requirements Document, Client Interaction
  • Data Analysis, Data Mapping, Data Management
  • Business Data Flow, Business Process Modeling, Tableau Dashboards
  • Use Case Analysis and specifications, User Acceptance Testing
  • Requirement Elicitation, Requirement Traceability Matrix, GAP Analysis
  • Build SharePoint sites and present status decks for SLT (Senior Leadership Team)
  • Project scheduling and cross functional experience
  • Advanced Excel, SharePoint, MS Project
  • JIRA, Confluence, Kanban
  • Six Sigma Greenbelt certified
Academic Background
Bachelors of CommerceChrist UniversityBangalore, India
MBA, FinanceEdith Cowan UniversityPerth, Australia
Master of Science: Engineering Management 2020San Jose State University San Jose, CA, United States
Professional Experience
Sr. Business Continuity Analyst07/2019 to CurrentSilicon Valley BankSanta Clara, California
  • Administer and develop business continuity SaaS tool: Fusion Risk Management on Salesforce platform and SVB EMNS tool Everbridge
  • Coordinate, Assess, Develop and Communicate Business Continuity Plans and recovery environment requirements associated with Business Units
  • Work with business units to plan for business continuity tabletop/functional exercises, including data center disaster recovery exercises
  • Key role in developing ITDR validation templates, identifying Business POCs and Validation windows, reviewing business unit validation sign-offs
  • Work with critical business units and plan owners to manage BCPs, teams and rosters, trigger call tree notifications, troubleshoot response rates with Everbridge Mass Notification Tool and automate enhancements on the tool
  • Develop documentation in the form of procedures, user-guides and general help-aids to assist business units in completing quarterly deliverables
  • Track KPIs and report metrics through high visibility dashboards and scorecards
  • Develop and communicate BCM Quarterly and Annual Resiliency Compliance Scorecards
  • Evaluate Business Continuity Plans (BCP) to ensure effectiveness against real incidents
  • Incorporate end user business requirements and enhancements and on Fusion
Business Analyst/Finance Project Manager04/2018 to 05/2019Charles Schwab & Co., Inc.San Francisco, CA
  • Finance Project Manager/Business Analyst for Charles Schwab Regulatory Reporting - Data modernization initiatives such as N-Port, N-Cen, Liquidity Risk and Line of Credit projects, as required by SEC (Securities Exchange Council)
  • Worked on gathering Business Requirement, Functional Requirement, Requirement Traceability Matrix and UAT documents
  • Create Business Process Flow, Workflow diagrams and Technical documentation for launching CSIM (Charles Schwab Investment Management) data platform which included Eagle enterprise Data Management System
  • Liaise with the SMEs, business partners and development team to coordinate data mapping between the centralized data repository, Data Mart, NDG (N-Port Draft Generator), Smart Stream Recon Tool, Data GX and EDGAR (Electronic Data Gathering and Retrieval System)
  • Perform source and target systems GAP analysis, data flow interpretation and migration
  • Obtain data extracts from Eagle by using Stored Procedures and Functions in SQL
  • Prepare templates of security level risk metrics and develop prototype to present to client and custodian bank, to obtain sign off on requirement
  • Engage in UAT, SFT (Secure File Transfer) of portfolio level risk metrics extracts, securities lending extracts etc., to custodian bank test environment during UAT and Go-Live phases
  • Liaise with CSIM end users to coordinate interface user requirements
  • Design Process flows, Visio diagrams and, Tableau Dashboards to present to SLT (Senior Leadership Team)
  • Build SharePoint team work sites and facilitate sharing of project documentation
  • Proficient functional knowledge of end to end business process
  • Pinpointed inefficiencies in business processes and recommended improved policies.
Associate04/2011 to 06/2013HSBC Global Banking and MarketsBangalore, India
  • Finance Associate as part of HSBC GBM (Global Banking and Markets) team. Involved in credit risk analysis, credit reporting, financial reporting of data elements for application development as per HSBC group guidelines, business partners and regional credit heads across regions - HBUS, HBEU, HBME & HBAP.
  • Worked on CARM tool (Credit Approval and Relational Management) for granting facilities (corporate loans), non-facilities and managing collateral
  • Extensively worked on facilitating credit applications for Multi-National Clients across APAC and EMEA region
  • Evaluate Internal and External data elements to be included in application models
  • Managed and delivered per service level agreements with multi-region corporate clients
  • Worked on structuring parental support framework for client's subsidiaries for loan, non-loan products and collateral management
  • Used dashboards and KPI reports to identify areas of process impacts and worked to ensure appropriate processes for an effective operation
  • Managed multiple tasks while meeting deadline
Team Member/Specialist09/2009 to 03/2011J. P. Morgan Services India Private LimitedBangalore, India
  • Worked as a Reconciliation Specialist, as part of JP Morgan's Treasury and Securities Services
  • Associate for Dublin Stock and Cash Reconciliation Processes.
  • Analyzed and gathered requirements for writing system functional specifications
  • Migration and process transition specialist for 'Dublin Stock Reconciliation' Process and successfully completed transition from JP Morgan, Dublin, Ireland
  • Responsible for migration requirements, User Acceptance Testing (UAT), training, implementation and post-implementation reviews
  • Created excel mock-ups and performed data set analysis using advance excel tools like v lookup, pivot table and data imports
  • Monitored and reported process performance with user feedback to enhance functionality/performance
  • Worked with business process owners to address individual gaps through solutions involving custom development or Business Process Improvements (BPI's)
  • Created Standard Operating Procedures for critical processes
Activities and Honors
  • Organized and led Heart walk for the CSIM FACTOR in San Francisco
  • Led FUN C Committee at JP Morgan, represented the group at many inter-company events and organized several team events
  • Actively promoted 'Green Revolution' NGO in South Bangalore, India
  • Department Representative of Futures Club (Finance) at ECU, Australia
  • Fundraising Volunteer for Asha-Jyothi from 2013 to present
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Resume Overview

Companies Worked For:

  • Silicon Valley Bank
  • Charles Schwab & Co., Inc.
  • HSBC Global Banking and Markets
  • J. P. Morgan Services India Private Limited

School Attended

  • Christ University
  • Edith Cowan University
  • San Jose State University

Job Titles Held:

  • Sr. Business Continuity Analyst
  • Business Analyst/Finance Project Manager
  • Associate
  • Team Member/Specialist

Degrees

  • Bachelors of Commerce
    MBA, Finance
    Master of Science : Engineering Management 2020

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