16
years IT experience – 10 years focusing in Mortgage
Banking (Origination, Fulfilment, Default, and REO), 3 years in Health Care
and 3 years in energy domain.
Highly-effective
Business Analyst effective at delivering quality system requirement
documentation ahead of tight deadlines.
Expert
on business and systems requirements, user acceptance testing, process
improvement and end-user training.
Business
Analyst accomplished in financial and business process performance analysis.
Highly organized, effective leader and communicator. Experience
in defining features and requirements necessary to deliver complete software
product to company and leading the product team to success.
Experience
in managing and implementing systems for new products or processes or for
enhancement of current products or processes by leveraging industry standard
software delivery methodologies, practices and standards like (Waterfall, SDLC,
AGILE).
Excellent
technical writing skills to create Business Requirements Document (BRD),
Functional Specifications Document (FSD), Non-Functional Requirements Document,
User Stories and Use Cases Specifications.
Rich
and Vast experience in Business Process Modelling tool like IBM Web sphere
Business Modeller, TIBCO Business Studio and Blueprint.
Strong
process modeling skill using UML (Use Cases, Sequence Diagrams, Activity
Diagrams, etc.).
Expert in complex data collection and analysis
activities using advanced SQL, RDBMS knowledgeacross database platforms.
Lead
and worked with teams to examine and solve business problems by accurately
analysing the needs of clients and helping them achieve improved quality and
value of their customers.
Skilled
at performing Gap analysis, Risk analysis, and Cost/Benefit analysis along with
good knowledge of process workflow tools and technique.
Experience
withData flow diagrams, Data dictionary, Database normalization theory
techniques, Entity relation modelinganddesign techniques.
Creative
and aggressive self-starter with integrative thinking skills, capable of
forming and maintaining positive and productive working relationships in
internal, external, independent and team environments.
Skills
Requirements gathering
Project cost planning
Certified in Risk and Information Systems Control
Agile methodologies
Business process improvement
Service-oriented architecture
Microsoft Team System
Change management
Risk mitigation and management
Data analysis
Technologies and platform used: Windows-98,
2000, XP, 2007, PL/SQL, JavaScript, HTML, CSS, JSP, JDBC, XML,
Oracle 10g, OCS, UNIX, Linux and Oracle Workflow.
Front-end web development
Data analysis
Business artifacts documentation
Business process mapping
Project planning and development
Strategic planning
Tools
Used: WBM,
Requisite Pro, DOORS, TIBCO Business Studio, Blueprint, UML, XML JUDE,
ER-WIN, PL/SQL-Developer, JDeveloper, TOAD, TIBCO, Oracle Work
Flow Builder, Visio, Oracle Report Builder, Hummingbird, Edit Plus, Microsoft
Office tools namely Access, Excel, Outlook, PowerPoint, Word, and Microsoft
Project.
Work History
Sr Business Analyst/Product Manager, 08/2015 to Current Cgi Group Inc. – Belton, ,
Project : Loan Applications and Automated Underwriting Systems Enhancement
Conducted interviews with key business users to collect information on business processes and user requirements.
Documented business processes and analyzed procedures to see that they would meet changing business needs.
Assessed the impact of current business processes on users and stakeholders.
Developed start-up and scaling cost estimates for business plans proposed to venture capital firms.
Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Created BRD,FSD ,Use Cases and User Interface using Blueprint Tools
Implemented user acceptance testing with a focus on documenting defects and executing test cases.
Developed start-up and scaling cost estimates for business plans proposed to venture capital firms.
Developed a set of metrics derived from raw company data to track improvements in organizational efficiency.
Implemented client training (business and technical) and supervised software integration on client’s website.
Created user stories and acceptance criteria for the prequal functions
Recommended architectural improvements, design solutions and integration solutions.
Developed data architecture design to enable analysts to perform targeted customer analysis.
Maintained product backlog and prioritized the requirements based on the business needs.
Created PL/SQL store procedures and packages to support the data extraction from oracle data base
IT Business Analyst, 08/2014 to 07/2015 Abbott Laboratories – Spartanburg, SC,
Project: CCAR & OCC Regulatory Reporting and Analysis :
Define CCAR&OCC requirements
by conducting detailed interviews/JAD session with PGM group and Black Knight.
Create Business Process flow diagram using Visio, Blue Print and TIBCO
Business studio.
Develop Business Requirement Documents (BRD), Functional
Specification Documents (FSD) and Use Case using blue print tool.
Conduct the collaboration session to review the BRD, FSD with the stakeholders
Developed Complex database objects like Stored Procedures, Functions, Packages and Triggers using SQL and
PL/SQL.
Create Requirement Traceability Matrix to make sure the current project
requirements are being met.
Develop project plan using Microsoft Project
based on the work breakdown structure to schedule and assign work and manage
the project
Implemented user acceptance testing with a focus on documenting defects and executing test cases.
Identified process inefficiencies through gap analysis..
Sr Business Anlsyst, 2013 to 07/2014 Abbott Laboratories – Spencer, MA,
Project: CRT Loan Review Web
Based Application
Conducted interviews with key business users to collect information on business processes and user requirements.Assessed the impact of current business processes on users and stakeholders.
Documented business processes and analyzed procedures to see that they would meet changing business needs.Designed and developed schema data models.
Coordinated statistical data analysis, design, and information flow.
Prepared Business Requirement Documents (BRD), Functional
Specification Documents (FSD) using IBM DOORS.
Created Business Process flow diagram using Visio and TIBCO Business
studio.
Developed test cases and participated in UAT (User Acceptance
Testing).
Created Requirement Traceability Matrix to make sure the current
project requirements are being met.
Prepared
project progress reports and status reports and submitted to management on an
ongoing basis.
Recommended architectural improvements, design solutions and integration solutions.
Developed data architecture design to enable analysts to perform targeted customer analysis.
IT Business Analyst, 2012 to 11/2012 Penn Foster – Norcross, GA, Project: DARES RE (REO)
Replacement :
Conducted interviews with key business users to collect information on business processes and user requirements.
Assessed the impact of current business processes on users and stakeholders.
Documented business processes and analyzed procedures to see that they would meet changing business needs.
Participated in requirements meetings and data mapping sessions to understand business needs.
Coordinated statistical data analysis, design, and information flow.
Worked effectively with design teams to ensure software solutions elevated client side experience.
Prepared Business Requirement Documents (BRD), Functional
Specification Documents (FSD),Use Cases using Blue Print
Developed a project plan using Microsoft Project based on the work
breakdown structure to schedule and assign work and manage the project.
Developed PL/SQL Stored Procedures and functions to extract data from database.
Sr Business Analyst/Project Manager, 10/2005 to 11/2011 CitiMortgage Inc – City, STATE, Project: Citi One Standard
Mortgage Origination Suite (COSMOS)
Conducted interviews with key business users to collect information on business processes and user requirements.
Assessed the impact of current business processes on users and stakeholders.
Documented business processes and analyzed procedures to see that they would meet changing business needs.
Streamlined processes changing from manual to system automation.
Identified various business processes across the all business channels to
improve the productivity of loan origination process.
Developed Rule based Workflow Product to increase the 100%
productivity of processors/underwriters.
Responsible for creating Workflow Business Process Model for Loan
Origination Process (Processing, Underwriting).
Coordinated with systems partners to finalize designs and confirm requirements.
Defined user stories and acceptance criteria for product features.
Prepared priority/urgency rules for loan activities. Urgency and
priority rules helped business to determined most urgent loan to work.
Captured Business Rules (Processing and Underwriting Tasks) and Loan
Document Rules (Appraisal Doc, Sales Contract, Assets, W2, etc)
system.
Developed business process model using TIBCO Business Studio BPM
tool.
Responsible for Creating Business Requirement Documents (BRD),
Functional Specification Documents (FSD) and Use Case development
using Blue Print.
Responsible for
creating user screens for underwriting and processing web portal
Involved in writing PL/SQL stored procedures and creating data
modeling.
Responsible for Designing
New web based Fee Application/Changed Circumstance system for
Loan Origination system
Developed Test Scenarios and Test cases to ensure all the requirements implemented in the system.
Responsible for Capacity planning and project delivery schedule.Monitor project health and provide project status report to senior
management
Developed executive presentations and reports to facilitate project evaluation and process improvement.
Directed all phases of projects, from Initiation to Implementation
IT Business Analyst/Programmer, 05/2000 to 08/2005 Tata Consultancy Services – City, ,
Project: McGraw-Hill Education – GTP R2B
Project: GSI-Enterprise
Portal Solution (GSI-EPS)
Project: Duos and Associated
Distribution System (DADS)
Developed front-end and back-end of web applications.
Made recommendations and developed technical design for new application features.
Oversaw implementation of application developments.
Designed, developed and maintained web-based applications written in Java,XML,HTML and Oracle
Modified existing software to correct errors, upgrade interfaces and improve performance.
Built, tested and deployed scalable, highly available and modular software products.
Strengthened developmental methodologies by introducing a code quality document.
Designed new product elements such as image recognition, hand writing recognition, audio, video and device-to-device communication.
Performed regression and system-level testing to verify software quality and function before it was released.
Conducted interviews with key business users to collect information on business processes and user requirements.
Education
Bachelor of Science: ELECTRICAL ENGINEERING, Expected in 2000 B E College Shibpur - INDIA, GPA:
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