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Sr. Business Analyst Resume Example

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SR. BUSINESS ANALYST
Career Overview
Product Management professional with 6+ years of experience in transforming product visions into reality that meets customer expectations. Possess strong business acumen with solid technical background and experience across multiple domains - HealthCare IT, Consumer Products/Services. Passionate about seeking solutions to challenges. Self-starter, self-motivated, flexible with excellent problem solving and communication skills with ability to collaborate with cross-functional stakeholders to produce quality results and maintain long-term customer relationships.
Qualifications
Microsoft SQL Server, Tableau, Business Objects, MS Office, MS Excel, MS Project, MS Visio, Salesforce, BPMN, Team Foundation Server, BalsamiqProduct Management, Data Analysis, Problem Solving, Results Driven, Detailed Oriented, UX design, ETL,UAT
Work Experience
Sr. Business AnalystDec 2014 to Current
Inovalon Inc
  • Currently manage product execution of eCAAS (EDGE Server) ­Affordable Care Act solution achieving over 99% acceptance rate for CMS submissions of 9+ Health Plans · Accomplished successful end to end data processing for 1+ million membership and 16+ million claims by collaborating with multiple cross functional teams and performing extensive data analysis on multiple complex databases to investigate and resolve data anomalies, and provide customized reports · Successfully reduced new client onboarding time by defining effective product plan, streamlining operational processes and implementing efficient client engagements · Drive the delivery of interactive data visualizations which provide actionable insights for decision making to clients using Tableau and SQL · Earned client confidence and trust as a SME by consistently delivering quality results, meeting expectations and conducting on demand product trainings/demos.
Business Analyst/Product OwnerFeb 2013 to Dec 2014
Inovalon Inc
  • Agile Product owner and Product Development Lead for transition of multi-million proprietary ERP solution, prioritized the requirements from multiple business lines based on urgency and business value of backlog items · Managed product strategy by defining product roadmaps, product specifications and translating features into product requirements by developing clear user stories storyboards, wireframes, conducting UAT and developing PRDs · Followed a structured approach to organize requirements into logical groupings of essential business process, business rules and information needs to capture all critical requirements.
Data Analyst/Business AnalystJul 2011 to Jan 2013
Novasom Inc
  • Achieved 20% increase in sales in a period of five months by conducting root cause analysis to identify critical productivity issues.
  • Effectively presented the findings to all levels of stakeholders including executive leadership team using Excel and PowerPoint.
  • Led process improvement projects by translating gathered data into meaningful insights to define new efficient business workflows and to aid improved decision making process.
  • Accurately determined staffing needs for a resource utilization project by performing data analysis and identifying KPI to define resource productivity versus capacity using Salesforce.
  • Developed testing procedures and scenarios for effective wireless healthcare data transmission from mobile devices to web based applications reducing wait time for patient diagnosis.
UAT Business AnalystJun 2010 to May 2011
Wye River Technologies
  • Acted as a liaison between the technical and business teams to translate business requirements into features of Inventory Management product.
  • Generated and maintained quality documentation of the project including user guide, specifications documents and UAT documents.
Education and Training
Master of Science, Information SystemsMay 2011University of Maryland － Baltimore, MDInformation Systems 3.7
Bachelor of Engineering, Information TechnologyMay 2008University of MumbaiIndiaInformation Technology 3.6
Certified Associate, Project Management CAPM, PMIMay 2012Project Management CAPM, PMI INSPIRE Award, Inovalon (June2015) Innovation Top 10, Inovalon (August 2015) SPOT Award, Inovalon (October 2015 Vice President- EKTA Indian Student Organization, University of Maryland Baltimore County (2010-2011)
Skills
Agile, approach, Business Objects, business process, CMS, client, clients, Data Analysis, data processing, databases, decision making, delivery, diagnosis, documentation, EDGE, ERP, ETL, features, functional, UX, Inventory Management, leadership, MS Excel, Excel, MS Office, PowerPoint, MS Project, Problem Solving, processes, process improvement, Product Development, Product Management, quality, sales, Microsoft SQL Server, SQL, staffing, stories, strategy, structured, Tableau, translating, transmission, Visio
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Resume Overview

Companies Worked For:

  • Inovalon Inc
  • Novasom Inc
  • Wye River Technologies

School Attended

  • University of Maryland
  • University of Mumbai

Job Titles Held:

  • Sr. Business Analyst
  • Business Analyst/Product Owner
  • Data Analyst/Business Analyst
  • UAT Business Analyst

Degrees

  • Master of Science , Information Systems May 2011
    Bachelor of Engineering , Information Technology May 2008
    Certified Associate , Project Management CAPM, PMI May 2012

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