Sr. Analyst/Product Manager Resume Example
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SR. ANALYST/PRODUCT MANAGER
Summary
- Product Manager/ Sr. Analyst
- 12 years of diverse experience as a Product Manager/ Sr. Analyst and implementation in diverse industries namely Finance, Energy, Retail, Insurance and Health insurance.
- Experienced in interacting with Vendors, Stakeholders, User Clients and Developers, while meeting the needs and goals of each parts respectively.
- Possess excellent knowledge of Rational Unified Process (RUP), Rational RequisitePro, Rational Rose, Rational ClearCase, Rational ClearQuest, and Microsoft Project with detailed perceptive of different phases and disciples like Requirements, Analysis/Design and Development, Agile methodologies.
- Experience in Business Process Management (BPM), business process design systems and Vendor Management
- Proficient and Experienced in Agile Management and Software Development with Extreme Programming, Scrum, RAD and "Agile" RUP
- Excellent knowledge of HIPAA (Health Insurance Portability and Accountability Act), Medicaid, QHPs and 834 (benefit enrollment).
- Adept at communicating with management, clients, vendors, and internal teams to coordinate project delivery.
- Co-piloted with highly influential decision makers from early career to craft strategic technical solutions that boosted operational productivity and reduced timelines.
- A blend of strong project management experience combined with excellent analytical and communication skills. Extremely meticulous, detail oriented and process oriented.
Skills
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Experience
Sr. Analyst/Product Manager
Greenville , SCIqvia Holdings Inc/Jul 2013 to Current
Greenville , SCIqvia Holdings Inc/Jul 2013 to Current
- Eligibility and Enrollment New York State of Health The Patient Protection and Affordable Care Act (PPACA), commonly called Obama care or the Affordable Care Act (ACA), represents the most significant regulatory overhaul of the country's healthcare system.
- My role in this project:.
- Involved in the creation and maintenance of the Use case Design Document for Notice Management.
- Moderated requirements gathering meeting and translated the requirements into Functional Design Documents in the area of Eligibility and Enrollment.
- Helped in conducting Gap Analysis (GAP) and System Integration testing (SIT).
- Reviewed use case documents for generation of 834 transactions for eligibility and enrollment for issuer and individual based health insurance.
- Assessed the effects of implementing a new system, including technical and procedural changes, and conveyed the information in a clear and concise manner to all levels (frontline through senior executive).
- Complete understanding of the system architecture, databases, batch jobs and system run events impacting eligibility and enrollment for customers.
- Coordinated deployment of change requests and other enhancements into multiple releases.
- Worked closely with design and development teams to coordinate efforts for WBS.
- Coordinated with the QA Team for testing activities across multiple systems.
- Conducted impact analysis for verification of income, citizenship, incarceration, immigration by customer service.
- Built project SRS, UAT plans, and contributed to perform gap analysis.
- Set co-ordination standards between teams using issue tracking systems during staging & production.
- Extensively worked on work breakdown structures (WBS), test plans creation, release notes, User Acceptance Testing (UAT).
- Also ensured sign off from stakeholders on project deliverables.
- Handled medium to large sized operational projects on Data Migration and Data Center Commissioning.
- Directly reported onto executive management, CTO and VP Product Development.
- Represented projects at project portfolio meetings, highlighting risks and probable mitigations.
- Responsible to create and execute plans, track costs, efforts, consolidate activities to successfully meet project schedule using waterfall and agile methodologies.
- Also performed scope writing and did project evaluation.
- Environment: Rational Tool Suite, MS SharePoint, MS Visio, IBM DB2, Eclipse, MS Excel, MS Office suites, Requisites Pro, RTC, MS Project.
Sr. Analyst/Product Manager
City , STATEBlue Cross Blue Shield/Aug 2012 to Jun 2013
City , STATEBlue Cross Blue Shield/Aug 2012 to Jun 2013
- Involved in the creation and maintenance of the business specification requirement documents, and use case software specification documents for A2M, BPM Audit in a service oriented model.
- Analysis done to determine if the system abides by the HIPAA regulations.
- Assessed the effects of implementing a new system, including technical and procedural changes, and conveyed the information in a clear and concise manner to all levels (frontline through senior executive).
- Recommend changes for system design, methods, procedures, policies and workflows affecting Medicare/Medicaid claims processing in compliance with government compliant processes like HIPAA/ EDI formats and accredited standards ANSI.
- Tracked change requests, issue logs to help business stakeholders prioritize and drive.
- Handled medium to large sized operational projects on Data Migration; Data Center Commissioning.
- Responsible to create and execute plans, track costs, efforts, consolidate activities to successfully meet project schedule using waterfall and agile methodologies.
- Also performed scope writing and did project evaluation.
- Revamped engineering work to follow agile methodology (Scrum).
- Identified and built teams from cross functional groups; Engineering, Technical Network Operations, Account Management and Product Management.
- Coordinate with preferred vendors, senior management for contracts initiation and renewals.
- Automate Change Management process; Worked as change coordinator in daily health check meetings.
- Environment: TFS, BPM(IBM FileNet), ECM(IBM Content Manager), ErWin, Rational Tool Suite, MS SharePoint, MS Visio, SQL, Oracle 10g, MS Excel, MS Office suites, Requisites Pro, User Stories, HP Quality Center, Quick Test Pro.
Sr. Business Analyst
City , STATEInsurance Auto Auctions/Jun 2011 to Jul 2012
City , STATEInsurance Auto Auctions/Jun 2011 to Jul 2012
- ASAP (Automated Salvage Auction Process) My role in this project:.
- Collaborated and negotiated with stakeholders in defining ASAP project scope boundaries.
- Conducted feasibility study and performed scope analysis for the proposed enhancements made in the Program Management fee, Storage location, Titling and Deliver to Branch, and made recommendations to the business users.
- Followed agile methodologies and maintained a test driven development (TDD) approach.
- Managed Business Requirement team for Waterfall modules like Storage location, Deliver to branch Commission, Geico Claim Integration.
- Created user stories in TFS for Agile enhancement projects of 3 week sprints like Title Forms (NonDMV/DMV), PrePaid Advance Charges, VIN BarCode scanner.
- Worked on TFS for WBS for estimating impact analysis, time, size of user stories, definition of done of each sprint.
- Reviewed SQL Server Reporting Services reports to fetch data and generate salvage settlement reports, geico settlement reports, state farm unit reports, Remittance Report and Salvage Provider Settlement reports.
- Assessed near- term and long term needs utilizing structured processes to establish business priorities, consulted with technical SMEs and developed alternative solutions, advised on options, risks, costs versus benefits and impact on other business process and system priorities.
- Acted as a liaison between customer and technical solutions / support groups to identify business process and product requirements.
- Implemented solutions to business problems.
Education and Training
Pursuing Product Management and Project Leadership certificationCornell University
B.Tech: Information TechnologySNDT UniversityCity
Certifications
Product Management Complete Project SDLC's Process Compliance- SEI CMMi
C#/asp.Net, Database Design Business Analysis Methodologies Waterfall, Agile (Scrum) techniques
Risk, Change Management, ITIL Handling multiple projects Quality, Time & Cost Mgmt
Build Management Geographic Information Systems (GIS)
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Resume Overview
School Attended
- Cornell University
- SNDT University
Job Titles Held:
- Sr. Analyst/Product Manager
- Sr. Business Analyst
Degrees
- Pursuing Product Management and Project Leadership certification
B.Tech : Information Technology
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