Sr. Analyst/Product Manager Resume Example CSRA

SR. ANALYST/PRODUCT MANAGER

Summary

Product Manager/ Sr. Analyst
12 years of diverse experience as a Product Manager/ Sr. Analyst and implementation in diverse industries namely Finance, Energy, Retail, Insurance and Health insurance.
Experienced in interacting with Vendors, Stakeholders, User Clients and Developers, while meeting the needs and goals of each parts respectively.
Possess excellent knowledge of Rational Unified Process (RUP), Rational RequisitePro, Rational Rose, Rational ClearCase, Rational ClearQuest, and Microsoft Project with detailed perceptive of different phases and disciples like Requirements, Analysis/Design and Development, Agile methodologies.
Experience in Business Process Management (BPM), business process design systems and Vendor Management
Proficient and Experienced in Agile Management and Software Development with Extreme Programming, Scrum, RAD and "Agile" RUP
Excellent knowledge of HIPAA (Health Insurance Portability and Accountability Act), Medicaid, QHPs and 834 (benefit enrollment).
Adept at communicating with management, clients, vendors, and internal teams to coordinate project delivery.
Co-piloted with highly influential decision makers from early career to craft strategic technical solutions that boosted operational productivity and reduced timelines.
A blend of strong project management experience combined with excellent analytical and communication skills. Extremely meticulous, detail oriented and process oriented.

Skills

Microsoft Project, Microsoft Office, Clarity, Lotus Notes.
Business Modeling Tools: Rational Rose, Erwin 4.1, Microsoft Visio
Methodologies: PMI, ITIL, RUP, RAD, SDLC, Agile, Scrum, Kanban.
Req. Management Tools: Rational Requisite Pro.
Testing Tools: Rational Enterprise Suite, Test Director, Win Runner
Change Management Tools: Rational Clear Quest, Test Director
Version Control Systems: Rational Clear Case, VSS, SVN, CVS, TFS.
Net Technologies: ASP, ASP.NET, Web Services, DHTML, XML, JavaScript, jQuery, AJAX, CSS, WSDL, SOA.
Database: Oracle, MS-SQL Server.
Content Management: SharePoint.
TFS , Rational Tool Suite, MS SQL Server 2005, MS SharePoint, MS Visio, Windows Server 2000, Windows NT, MS Excel, UNIX, Testing, Windows XP, 7, MS Office suites, Requisites Pro, Data Warehousing , User Stories, Agile, Scrum, SQL, Quality Center, MS Office Suites, SSRS, SSAS, SQL.
CYBERTECH LTD, Mumbai Client: CHEVRON Sep'09 - Nov'10
Programmer Analyst
Turn Around Cost Control
Responsible for technical design. Created custom Views using extensive javascript, html, css, jQuery and JSON.
Responsible for developing User Controls and Search Functionality using ASP. Net, C# and AJAX controls.
Environment - .Net 3.5, ASP.Net, VB.Net,, SQL Server 2008, PL/SQL, ASP.NET MVC2 Framework HTML, CSS, Javascript, XML, JQuery, JSON, AnkhSVN.
Reliance Industries Ltd, Mumbai, India Jun'07 - Sep'09
Software Engineer
Facility Management System

Developed several user interface screens with heavy user interaction
Involved in development of Testing Strategy Plan.
Environment: Microsoft Visual Studio 2003, C#, Asp.Net, jQuery, Ajax, Javascript, Ado.Net, ArcGIS-ArcInfo, Oracle 9i, ArcGIS server.
Net 3.5, Business process, DHTML, HP, Microsoft Office, Product Development, Scrum, Visio
Net, Change Management, Eclipse, HIPAA regulations, MS Office Suites, Product Management, SDLC, Microsoft Visual Studio
ASP.Net, Concise, EDI, HTML, MS Project, Program Management, Software Engineer, Windows Server
VB.Net, Content Management, Erwin 4.1, IBM, Microsoft Project, Programmer, Specification, Win Runner
ASP. Net, Content, ErWin, DB2, SharePoint, Project Management, MS SQL Server
ACA, Contracts, Estimating, Information Systems, Microsoft Visio, Project Leadership, MS-SQL Server
Account Management, Cost Control, Executive management, Insurance, 2000, Quality, SQL
Ado, CSS, Senior management, ITIL, Windows NT, QA, SQL Server
Agile, Client, XML, JavaScript, Windows XP, Quest, Stories
AJAX, Customer service, Facility Management, JQuery, MVC2, Quick, Strategy
Analyst, Version Control, Feasibility study, JSON, Enterprise, RAD, Structured
Approach, CVS, Fetch, Notes, Network, Rational Rose, System design
ASP, Data Migration, FileNet, Lotus Notes, Oracle 9, Reporting, System architecture
Automate, Databases, Forms, Mgmt, Oracle, Requirement, System Integration
Benefits, Database, Functional, Meetings, PL/SQL, Requirements gathering, Test Director
Business Analysis, Database Design, GIS, C#, Policies, RUP, UNIX
Business Modeling, Data Warehousing, Government, MS Excel, Processes, Scanner, User interface

Experience

Sr. Analyst/Product Manager
Albany, NYCSRA/Jul 2013 to Current

Eligibility and Enrollment New York State of Health The Patient Protection and Affordable Care Act (PPACA), commonly called Obama care or the Affordable Care Act (ACA), represents the most significant regulatory overhaul of the country's healthcare system.
My role in this project:.
Involved in the creation and maintenance of the Use case Design Document for Notice Management.
Moderated requirements gathering meeting and translated the requirements into Functional Design Documents in the area of Eligibility and Enrollment.
Helped in conducting Gap Analysis (GAP) and System Integration testing (SIT).
Reviewed use case documents for generation of 834 transactions for eligibility and enrollment for issuer and individual based health insurance.
Assessed the effects of implementing a new system, including technical and procedural changes, and conveyed the information in a clear and concise manner to all levels (frontline through senior executive).
Complete understanding of the system architecture, databases, batch jobs and system run events impacting eligibility and enrollment for customers.
Coordinated deployment of change requests and other enhancements into multiple releases.
Worked closely with design and development teams to coordinate efforts for WBS.
Coordinated with the QA Team for testing activities across multiple systems.
Conducted impact analysis for verification of income, citizenship, incarceration, immigration by customer service.
Built project SRS, UAT plans, and contributed to perform gap analysis.
Set co-ordination standards between teams using issue tracking systems during staging & production.
Extensively worked on work breakdown structures (WBS), test plans creation, release notes, User Acceptance Testing (UAT).
Also ensured sign off from stakeholders on project deliverables.
Handled medium to large sized operational projects on Data Migration and Data Center Commissioning.
Directly reported onto executive management, CTO and VP Product Development.
Represented projects at project portfolio meetings, highlighting risks and probable mitigations.
Responsible to create and execute plans, track costs, efforts, consolidate activities to successfully meet project schedule using waterfall and agile methodologies.
Also performed scope writing and did project evaluation.
Environment: Rational Tool Suite, MS SharePoint, MS Visio, IBM DB2, Eclipse, MS Excel, MS Office suites, Requisites Pro, RTC, MS Project.

Sr. Analyst/Product Manager
Jersey City, NJBlue Cross Blue Shield/Aug 2012 to Jun 2013

Involved in the creation and maintenance of the business specification requirement documents, and use case software specification documents for A2M, BPM Audit in a service oriented model.
Analysis done to determine if the system abides by the HIPAA regulations.
Assessed the effects of implementing a new system, including technical and procedural changes, and conveyed the information in a clear and concise manner to all levels (frontline through senior executive).
Recommend changes for system design, methods, procedures, policies and workflows affecting Medicare/Medicaid claims processing in compliance with government compliant processes like HIPAA/ EDI formats and accredited standards ANSI.
Tracked change requests, issue logs to help business stakeholders prioritize and drive.
Handled medium to large sized operational projects on Data Migration; Data Center Commissioning.
Responsible to create and execute plans, track costs, efforts, consolidate activities to successfully meet project schedule using waterfall and agile methodologies.
Also performed scope writing and did project evaluation.
Revamped engineering work to follow agile methodology (Scrum).
Identified and built teams from cross functional groups; Engineering, Technical Network Operations, Account Management and Product Management.
Coordinate with preferred vendors, senior management for contracts initiation and renewals.
Automate Change Management process; Worked as change coordinator in daily health check meetings.
Environment: TFS, BPM(IBM FileNet), ECM(IBM Content Manager), ErWin, Rational Tool Suite, MS SharePoint, MS Visio, SQL, Oracle 10g, MS Excel, MS Office suites, Requisites Pro, User Stories, HP Quality Center, Quick Test Pro.

Sr. Business Analyst
Westchester, ILInsurance Auto Auctions/Jun 2011 to Jul 2012

ASAP (Automated Salvage Auction Process) My role in this project:.
Collaborated and negotiated with stakeholders in defining ASAP project scope boundaries.
Conducted feasibility study and performed scope analysis for the proposed enhancements made in the Program Management fee, Storage location, Titling and Deliver to Branch, and made recommendations to the business users.
Followed agile methodologies and maintained a test driven development (TDD) approach.
Managed Business Requirement team for Waterfall modules like Storage location, Deliver to branch Commission, Geico Claim Integration.
Created user stories in TFS for Agile enhancement projects of 3 week sprints like Title Forms (NonDMV/DMV), PrePaid Advance Charges, VIN BarCode scanner.
Worked on TFS for WBS for estimating impact analysis, time, size of user stories, definition of done of each sprint.
Reviewed SQL Server Reporting Services reports to fetch data and generate salvage settlement reports, geico settlement reports, state farm unit reports, Remittance Report and Salvage Provider Settlement reports.
Assessed near- term and long term needs utilizing structured processes to establish business priorities, consulted with technical SMEs and developed alternative solutions, advised on options, risks, costs versus benefits and impact on other business process and system priorities.
Acted as a liaison between customer and technical solutions / support groups to identify business process and product requirements.
Implemented solutions to business problems.

Education and Training

Pursuing Product Management and Project Leadership certificationCornell University

B.Tech: Information TechnologySNDT UniversityMumbai

Certifications

Product Management Complete Project SDLC's Process Compliance- SEI CMMi C#/asp.Net, Database Design Business Analysis Methodologies Waterfall, Agile (Scrum) techniques Risk, Change Management, ITIL Handling multiple projects Quality, Time & Cost Mgmt Build Management Geographic Information Systems (GIS)

Resume Overview

Companies Worked For:

CSRA
Blue Cross Blue Shield
Insurance Auto Auctions

School Attended

Cornell University
SNDT University

Job Titles Held:

Sr. Analyst/Product Manager
Sr. Business Analyst

Degrees

Pursuing Product Management and Project Leadership certification
B.Tech : Information Technology

Sr. Analyst/Product Manager Resume Example

Resume Score: 80%

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