Specimen Collector resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Focused job seeker motivated to deliver seamless and pleasant healthcare experience to patients. Offering a six year background in specimen collection. Skilled at data entry, recordkeeping and maintaining confidentiality. Looking for a new position in a fast-paced environment.


Microsoft office, Microsoft excel, Microsoft word, Microsoft Outlook.

Medical Office Experience, ICD-9, ICD-10, HIPAA, Electronic Medical Records, Insurance Verification, Specimen Collection / Processing, Data Entry, Computer skills.

Self Management, Customer service, Communication skills, Computer literacy, Typing, Cash handling.

Telephone etiquette, Time Management, Organizational Skills, Filing, Multitasking, Detail Oriented

Specimen Collector, 07/2015 - 07/2021
Aegis Sciences Hinton, WV,
  • Fostered open communication between the client and Aegis Sales Management.
  • Followed the standard operating procedures (SOPs) for sample collection.
  • Collected specimen samples from patients and prepared samples for additional laboratory testing.
  • Utilized Electronic Lab Requisitions (ELR) for sample processing and submission.
  • Completed and maintained required Compliance Training (HIPAA Training, etc.)
  • Performed data entry tasks and utilized multiple computer programs including electronic medical record (EMR) systems to complete job.
  • Verified patient insurance and insurance eligibility.
  • Ensured sample requisitions were complete and all information was correct.
  • Established, and maintained multiple log sheets and logbooks to keep paperwork organized.
  • Discussed payment options with patients and took payments when needed.
  • Maintained inventory, ordered supplies and managed budget with Regional Sales Manager (RSM) and Area Sales Manager (ASM)
  • Assisted client(s) with COVID specimen processing and sending specimens to laboratory with urgency to ensure COVID patients would have their results as soon as possible.
  • Complied with all safety requirements including the use of personal protective equipment (PPE)
  • Resolved any questions or concerns from disgruntled patients.
  • Aided doctors and medical staff with retrieval of patient results and paperwork.
  • Informed doctors of any delayed specimens, and educated doctors on sample results when needed.
  • Used Microsoft Outlook to maintain regular communications with RSM and ASM, as well with the laboratory, IT, and other company employees when needed.
  • Teamed with RSM in starting up several new clients and aided those clinics as they began using Aegis for their laboratory testing.
  • Undertook multiple clinics at once to ensure the growth of the company.
  • Assisted in gathering resumes and aided in interviewing possible candidates.
  • Trained new hires to help company grow and ensure daily operations ran effectively and efficiently.
  • Provided leadership to others through example and sharing of knowledge/skill.
Sales Associate/Assistant Store Manager, 10/2011 - 05/2015
A. Duie Pyle, Inc Albany, NY,
  • Managed paperwork and kept logs of daily sales/sale records
  • Handled money and made bank deposits
  • Aided customers with any questions or concerns
  • Helped maintain online website/store
  • Managed inventory (in-store and online) and assisted in ensuring the company ran efficiently
  • Handled telephone inquiries
  • Packaged online purchases and brought packaged to post office when needed
Data Entry Clerk, 12/2012 - 11/2013
Envision Healthcare San Luis Obispo, CA,
  • Searched patient files for certain tests performed
  • Confirmed office ELR showed accurate patient information
  • Compared paperwork to office ELR to ensure the ELR was showing the accurate information of tests performed
  • Utilized Microsoft Excel to take account of which information was correct and incorrect
  • Maintained office and patient confidence by keeping information confidential outside of office operations,
  • Verified entered patient data by reviewing, correcting, deleting, and reentering data
Customer Service Representative, 02/2012 - 10/2012
Sykes Enterprises, Incorporated City, STATE,
  • Quickly searched for customer accounts upon first ring to ensure fast service for said account holder calling in
  • Provided expert customer service to callers and diffused disgruntled callers when needed
  • Used multiple computer programs and multitasking skills to complete my job
  • Researched how to handle procedures in a very timely manner if unsure how to help the callers inquiry, while assuring with confidence to the callers that their matters will be handled
  • Used spreadsheets daily to track call transfers or call escalations and purpose for customer calls
  • Updated account holders information if needed
  • Guided callers in navigating the banking website over the phone,
  • Informed customer on the kind of account they had to help them better understand how to avoid banking fees in the future
  • Collaborated with language translators to provide excellent customer service to non-English speaking callers, and ensured them their matters would be attended to professionally and in a timely fashion
  • Acquired excellent customer call surveys,
  • Answered and handled calls in a timely manner
Education and Training
High School Diploma: , Expected in 07/2009
Lakewood High School - Sumter, SC,
: , Expected in
Central Carolina Technical College - Sumter, South Carolina

Early Childhood Development

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Resume Overview

School Attended

  • Lakewood High School
  • Central Carolina Technical College

Job Titles Held:

  • Specimen Collector
  • Sales Associate/Assistant Store Manager
  • Data Entry Clerk
  • Customer Service Representative


  • High School Diploma
  • Some College (No Degree)

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