specialty food and beverage server resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Versatile server with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.
Skills
Conflict and Complaint Resolution
PPE Guideline Compliance
Dining Room Cleaning and Upkeep
Order Accuracy and Delivery
Menu Knowledge
Transactions and Cash Handling
Menu Memorization and Presentation
Food and Beverage Service
Warm and Friendly
Work History
Specialty Food and Beverage Server, 12/2021 - Current First Transit – Niantic, CT,
Greeted guests warmly to foster welcoming environment.
Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
Entered orders accurately to produce finalized checks and attain correct payments from guests.
Cleaned and set up tables to promptly seat guests and reduce wait times.
Followed workplace safety procedures to reduce accidents and hazards.
Checked on guests throughout meal to attend to needs and provide great service.
Explained menu, food and beverage preparation and ingredients to safeguard against allergies.
Offered specialty drinks, desserts and other premium items to maximize revenue.
Checked customers' identification to meet minimum age requirements for consumption of alcoholic beverages.
Handled separate checks and other special requests to facilitate enjoyable dining experience.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Answered customers' questions, recommended items and recorded order information.
Inspected dishes and utensils for cleanliness.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Increased sales significantly by upselling higher-end products to customers.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collected orders and relayed them to bartenders quickly and accurately.
School Bus Driver, 03/2021 - 09/2021 First Student Group – City, STATE,
Maintained Wisconsin driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Obeyed federal, Wisconsin and local traffic laws and regulations to enable safe transportation outcomes for participants.
Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
Drove bus along assigned route, picking up students.
Assessed bus condition and maintained brakes, wipers, gas levels and cleanliness.
Recorded bus route and made notes for substitute drivers.
Created and enforced bus rules and kept expectations posted.
Drafted and submitted reports detailing trips, fuel, mileage and hours.
Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
Monitored bus heating, lighting and ventilation systems.
Escorted students across streets and roadways and guided older children across streets.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Transported passengers safely along prescribed routes according to tight schedules.
Inspected emergency equipment and verified safe working order for student and driver use.
Guest and Food Service Coworker, 07/2019 - 08/2020 Kwik Trip – City, STATE,
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Collaborated with team members to handle guest requirements from check-in through check-out.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Collected room deposits, fees and payments.
Took reservations over phone and through email, recording guest information in computer system and verifying details.
Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Overnight Fryer and Baker, 12/2018 - 06/2019 HEB Grocery Store – City, STATE,
Complied with health and safety codes to protect staff and customers.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
Filled out inventory and production sheets and informed head baker of stock levels.
Resolved customer concerns with positive approach and constructive strategies.
Established merchandising, sales and profit objectives to drive business success.
Set heat and humidity temperatures for proof box.
Cleaned and maintained kitchen equipment and oven.
Replenished and rotated food items, following correct food cooling and storage procedures.
Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Education
Bachelor of Science: Computer Science, Expected in 05/2026 - Davenport University - Grand Rapids, MI GPA: Status -
High School Diploma: , Expected in 05/2018 - Huston Academy - Stephenville, TX, GPA: Status -
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