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Spa Group Sales Coordinator Resume Example

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SPA GROUP SALES COORDINATOR
Summary

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.

Highlights
  • Team-oriented
  • Outstanding communication skills
  • Conflict resolution skills
  • Recruiting and interviewing
  • Store operations
  • Retail inventory management
  • Sales professional
Accomplishments

Current position~ Increased Group Sales by more than 60%

Developed and implemented successful Social Event to bring in additional revenue and exposure monthly

Experience
Leslie's Pool Supplies (Dba)Pottstown , PASpa Group Sales Coordinator08/2012 to Current

Highest Level of Guest Service & Satisfaction Supervisory Capacity in absence of Manager Preparation of Service Contracts Personalize Service to exceed guest needs / expectations Professional teamwork and efficiency that affect the bottom line Trade Show/ Community Participation Special Event Planning /Development

Chi HealthBryan , TXAssistant Store Manager02/2006 to 06/2008

Customer Assistance and Satisfaction Associate Coaching/Mentoring Store Merchandising Operational/Selling Metrics Inventory Control/Loss Prevention Store/Community Event Planning Multi-Departmental Supervision Daily Opening/Closing Procedures Reorganized the sales floor to meet company demands Addressed customer inquiries and resolved complaints

Chi HealthLincoln , NEMassage Therapist05/2005 to 02/2006

Highest Level of Guest Service & Satisfaction Personalize Service to meet needs of Clients/Guests Service with Premier Professionalism Involved with Grand Opening and service selection

Sherwin-WilliamsOshkosh , WIDirector of Therapeutic Services01/2001 to 06/2003

Client development & satisfaction Development & Implementation of Therapeutic & Aesthetic Programs Development & implementation of Services, Marketing & Pricing Strategies Brand Identification including logo development and marketing materials Retail product purchasing, merchandising & sales Clinical support including Bone Density Testing & appointment scheduling Maintain private massage practice Perform aesthetic services including microdermabrasion and IPL Laser Treatments Event Planning/Coordination Public Speaking Events & Volunteer Services

Sherwin-WilliamsPalm City , FLMassage Therapist04/1999 to 05/2005

& May 2009~ May 2011 4 Diamond Client Service & Satisfaction Highest standards of professionalism Personalize treatment for each client La Stone Therapy, Swedish Massage, Pre & Post-Natal Massage, Reflexology, Raindrop Therapy, Aromatherapy & Body Treatments Event Planning/Coordination Provide Input into development of services and products Development and implementation of profit driven services

The Limited, Inc.City , STATEStore Manager11/1997 to 06/1998

Customer Assistance and Satisfaction Sales Team Recruitment/Development Store Merchandising Scheduling/Wage Control Store/Community Event Planning Buyer Communication Determined staff promotions and demotions, and terminated employees when necessary.Opened a new store location and assisted in recruiting and training new staff.

Burlington Coat FactoryCity , STATEStore/Merchandising Manager11/1994 to 11/1997

Greensboro, NC November 1994 ~ November 1997 Customer Assistance and Satisfaction Multi-Departmental Supervision Promotional Set/Execution Store Merchandising Scheduling/Wage Control Buyer Communication Inventory Control/Loss Prevention Daily Opening/Closing Procedures Reorganized the sales floor to meet company demands.Opened a new store location and assisted in recruiting and training new staff.Trained all new managers on store procedures and policies.

Lechters Housewares Inc., Brickyard MallCity , STATEStore Manager02/1991 to 07/1993

Customer Assistance and Satisfaction Team Building/Motivation Store Merchandising Product Placement/Order Point Inventory Control/Loss Prevention Scheduling/Wage control Determined staff promotions and demotions, and terminated employees when necessary.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.

Education
B.S.:MERCHANDISING MANAGEMENT1989Michigan State University, City, State, USB.S. MERCHANDISING MANAGEMENT, 1989 Michigan State University, East Lansing, MI
Post-Baccalaureate 1993-1994:Speech Language Pathology and AudiologyMichigan State University, City, State
DIPLOMA:THERAPEUTIC MASSAGE1999Health Enrichment Center, City, State, US1000 HOUR DIPLOMA THERAPEUTIC MASSAGE, 1999 Health Enrichment Center, Inc., Lapeer, MI
City, State
Certifications

NATIONAL CERTIFICATION 1999 / National Certification Board for Therapeutic Massage &Bodywork

State of Michigan Massage License

Affiliations

Public Speaking Events & Volunteer Services

Petoskey Regional Chamber of Commerce

Skills

Guest/Client Satisfaction, Event Planning, Merchandising, Scheduling, Sales,Inventory Control, Loss Prevention,Buying/procurement, Trade Show/Marketing,Pricing, Purchasing, Retail Marketing, Team Building, ~ Sales Associate and succession planning, Coaching, Mentoring, Metrics, Recruitment .

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Michigan State University
  • Health Enrichment Center

Job Titles Held:

  • Spa Group Sales Coordinator
  • Assistant Store Manager
  • Massage Therapist
  • Director of Therapeutic Services
  • Store Manager
  • Store/Merchandising Manager

Degrees

  • B.S. : MERCHANDISING MANAGEMENT 1989
    Post-Baccalaureate 1993-1994 : Speech Language Pathology and Audiology
    DIPLOMA : THERAPEUTIC MASSAGE 1999

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