Jessica Claire
Montgomery Street, San Francisco, CA 94105
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Accurate and adaptable Office Assistant who can effectively multi-task in challenging situations and meet critical deadlines.
Skills
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Accomplishments
Customer Service
- Collaborated with multiple departments to ensure the delivery of efficient, high-quality service.
- Consistently recognized by management for providing superior customer service.
Experience
10/2009 to Current
Spa Coordinator Mcmenamins – Mcminnville, OR,
- Worked closely with technicians to produce a relaxing spa experience.
- Responsible for designing and maintaining staff schedules
- Answering a multi-line phone system, scheduling appointments for over 20 technicians.
- Responsible for Inventory
- Maintained an accurate cash drawer for product transactions.
- Consistently recognized by management for providing superior customer service.
- Handled guest complaints, maintaining a positive spa experience for all guests.
- Responsible for filing, copying, faxing, etc.
10/2007 to 10/2009
Receptionist Vetcor – Mulberry, FL,
- Responsible for scheduling spa guests and maintaining technician's schedules.
- Maintained an accurate cash drawer.
- Maintained the appearance of the lobby area, locker rooms, and treatment rooms.
03/2004 to 10/2005
Billing Specialist Alto Pharmacy – Austin, TX,
- Verified details of transactions, including funds received and total account balances.
- Opened and assigned new client accounts.
- Coded the general ledger and processed vendor invoice payments.
- Researched and resolved billing and invoice problems.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Computed accurate sales prices for purchase transactions.
Education and Training
Expected in 1998
High School Diploma: General / Business
American Home School - Lansing, MI
American Home School - Lansing, MI
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School Attended
- American Home School
Job Titles Held:
- Spa Coordinator
- Receptionist
- Billing Specialist
Degrees
- High School Diploma
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