Spa Consultant Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Executive Profile

Successful Spa Group Sales consultant with a proven track record in spa, salon and wellness group sales. With a background in spa business development, marketing and day-to-day operations knowledge of the spa and salon as a Certified Spa Consultant (CSS) I would be an exceptional addition to your team.

Skill Highlights
  • CSS Certified (Certified Spa Supervisor)
  • Performance Tracking / Evaluations
  • Spa menu development
  • Pre-convention sales
  • VIP guest service
  • Solicit and generate new business
  • Crisis management / guest relations
  • Budget / Finance
  • Business Management
  • Group Sales
  • Excell in cold calling
  • Business Development
  • Forecast sales and service trends
  • Strong retail sales
  • Social Media
  • Team training
  • Procedure Development
  • Leadership and Team Building
Core Accomplishments

CSS Spa Supervisor Certified - American Hotel & Lodging Institute, 2013

Developed spa mentoring program for local spa and salon owners.

While Director of Salon Dynamics - Salon Today Magazines named us Top 200 fastest growing businesses with million dollar sales and service figures.

Professional Experience
2012 to 10/2013
Spa Consultant Totally Tan Inc Stillwater, MN,
  • Work with spa owners to meet and obtain financial goals.
  • Budget management, trending service / retail sales.
  • Coach supervisors - create positive team atmosphere, increases productivity and reduce staff turnover.
  • Tips on increasing gross profit margins with up-selling techniques and suggestive selling.
  • Guidance to effectively managed departmental expenses to stay within budget.
  • Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service liaisons.
  • How to create an innovative retail space to promote sales.
  • Interviewing / Recruitment skills training.
07/1997 to 02/2012
Director - Hotel Del / Blossom Valley Locations SALON DYNAMICS INC. City, STATE,
  • Day-to-day operations multiple facilities.
  • Team scheduling to maximize service sales.
  • Developed a mentoring / education program for staff recruitment.
  • Coach, train and discipline team members.
  • Menu development.
  • Increased growth profit margin yearly.
  • POS service membership packages.
  • Cross marketed services (pre-con meetings)
  • Initiated retail sales incentive program for team members.
  • Buyer / inventory control / management salon and spa boutique.
  • Marketing.
  • Community outreach.
Expected in
Associate of Arts: Business Development
Cal State San Marcos - San Marcos, Ca.

Certified Spa Supervisor - American Hotel and Lodging Educational Institute 2013

Permanent Makeup License 2004

California Nail Tech. License 1988

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Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
  • Cal State San Marcos
Job Titles Held:
  • Spa Consultant
  • Director - Hotel Del / Blossom Valley Locations
  • Associate of Arts

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