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Spa Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Self-motivated and dependable server offering 3 years and a half of restaurant industry experience. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products. Strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Ready to provide indispensable aid. Multi-talented Personal Care Aide with 2 years supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors. Energetic, motivated spa associate with highly organized nature and skills in balancing needs of clients in both personal and professional capacities. Effective at minimizing hassles and alleviating client concerns through effective schedule coordination. Demonstrated proper attention to personal hygiene and dress. Proficient in event planning and household administration. Friendly professional commended as physically strong, patient individual with calm demeanor. In-depth understanding of medical terminology, medical tools. Committed to providing top-notch care to disabled, impaired and chronically ill individuals.

Skills
  • Client satisfaction
  • Cash management experience
  • Administrative support specialist
  • Proper phone etiquette
  • Organization
  • Team building
  • Customer service
  • Training and mentoring
  • Heavy lifting
  • Critical thinking
  • Multitasking
  • Communication
  • Client safety and first aid
  • Housekeeping
Experience
Spa Associate, 06/2020 to 11/2020
Hand & StoneLake Oswego, OR,
  • Provided excellent customer service to members/guests.
  • Answer phones, book appointments, sell memberships, gifts cards and upgrades.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Computer knowledge.
  • Performed various of other duties as assigned.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Laundered clothing and bedding and changed linens 7 times per hour to prevent spread of infection.
Personal Care Aide, 04/2018 to 06/2020
Interim HealthcareGrants Pass, OR,
  • Monitored and reported clients' progress.
  • Administered necessary medications as directed by care plan.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Cooked appetizing and satisfying meals and snacks.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Improved patient outlook and daily living through compassionate care.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
Server Shift Leader, 10/2016 to 04/2020
Monarch Casino Black HawkBlack Hawk, CO,
  • Performed leadership, organize tasks to ensure team members work efficiently as well as during their shift, and management.
  • Monitored attendance, tardiness and time off.
  • Promoted sells in gift cards and games cards.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Provided exceptional service to over a 1,000 customers per day at a high speed, fast paste moving establishment.
  • Calculated charges, issued table checks and collected payments from customers.
Cashier, 07/2014 to 08/2016
Goodwin HouseAlexandria, VA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.
  • Assisted Manger with completing end-of-day counts and securing funds to prevent loss or theft.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Increased sales 5% by suggesting specific purchases to customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education and Training
High School Diploma: , Expected in 05/2016
Solid Rock Christian Academy - Beaumont, TX,
GPA:
Certifications
  • TABC Certified
  • Foods Handles Certified
  • TWIC
  • Basic Plus
  • CPR

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Resume Overview

School Attended
  • Solid Rock Christian Academy
Job Titles Held:
  • Spa Associate
  • Personal Care Aide
  • Server Shift Leader
  • Cashier
Degrees
  • High School Diploma